Question 1

How many floors and how many elevators does the apartment have?

Accepted Answer

The apartment has a total of 17 floors with 3 elevators

Question 2

Is smoking allowed in the apartment? Can I keep pets?

Accepted Answer

No, apartments are generally required to be smoke-free and pet-free, and student apartments are also required. Smoking must go outside the apartment, or you will be fined if you are found.

Question 3

What furniture is provided in the apartment?

Accepted Answer

Full set of furniture (bed, table and chairs, wardrobe, dining table) Full set of living facilities (bedding: sheets, pillows, blankets, 2 towels, paper rolls, hair dryer) Kitchen utensils (stove, pots and pans, microwave oven, coffee machine, kettle, grill Bread machine, cutlery plates cups, knives, cutting boards)

Question 4

What does the rent include?

Accepted Answer

The rent of the apartment includes water, grid and heating, and the facility fee and tax need to be paid separately

Question 5

Does the apartment have air conditioning?

Accepted Answer

Yes, it is central air conditioning. Each room has its own controller to adjust the temperature.

Question 6

How is the living and transportation around the apartment?

Accepted Answer

Chinese restaurant (about 4 minutes on foot), supermarket (about 6 minutes on foot), 7-Eleven (about 2 minutes on foot), bus station (about 2 minutes on foot to Southbound Granville St @ Drake St bus station), there are Movie theaters, pharmacies, various restaurants, grocery stores, supermarkets, gyms, etc., life and transportation are very convenient.

Question 7

How long is the minimum rental period?

Accepted Answer

The minimum rental period is 5 weeks, and the longer the rental period, the more favorable the rent will be.

Question 8

What size is the bed?

Accepted Answer

Generally, the bed in the shared Bedroom room is a normal single bed about 99 cm × 191 cm, and the bed in other rooms will be slightly larger.

Question 9

What is the approximate size of each room?

Accepted Answer

Each room is about 7-11 square meters

Question 10

What kind of roommate will match if two people share one room?

Accepted Answer

Roommates are generally randomly assigned by the apartment. If you have classmates and friends, I can try my best to help you arrange them together.

Question 11

Do I have to pay the facility fee every month?

Accepted Answer

The facility fee is a one-time payment and is non-refundable.

Question 12

How many people share the bathroom?

Accepted Answer

Shared renting is generally 5 people sharing 2 bathrooms.

Question 13

Do you have a room with private bathroom?

Accepted Answer

Shared apartments do not have a private bathroom. If you need a private bathroom, you can rent one bedroom as a whole. It is a bedroom, a living room, a kitchen and a bathroom.

Question 14

Do the rooms have windows?

Accepted Answer

Private Sectioned Bedroom is a room separated from the living room. It has no windows, but other rooms have it.

Question 15

Are the roommates gay?

Accepted Answer

Generally, same-sex roommates will be arranged in a suite in the apartment.

Question 16

Can I arrange a Chinese roommate?

Accepted Answer

Roommates are randomly arranged by the apartment, not necessarily Chinese roommates.

Question 17

Can I know the roommate&#x27;s information in advance after booking?

Accepted Answer

The apartment must protect the privacy of the tenants, and generally does not give us roommate information.

Question 18

Can you collect the courier?

Accepted Answer

Can. The courier will be sent to the office on the second floor of the apartment, and the staff of the apartment will contact the students to pick up the courier by email, from 9:00 am to 5:00 pm. After 5 o&#x27;clock, it will be placed in the security room, and students can go to the security room to pick it up.

Question 19

Is there an indoor washer dryer?

Accepted Answer

Yes, all suites have in-room laundry facilities

Question 20

Do you use gas or electricity for cooking?

Accepted Answer

use electricity.

Question 21

Does the kitchen have a dishwasher?

Accepted Answer

There is a dishwasher.

Question 22

If the facility is broken, can it be repaired for free?

Accepted Answer

If it is damaged during normal use, it can be repaired for free. After a student reports to the apartment for repair, the staff will usually repair it the next day or the same day.

Question 23

What floor is the gym on? Is there a time limit?

Accepted Answer

On the fifth floor, it is available all day.

Question 24

Can the apartment provide Chinese service?

Accepted Answer

Yes, the apartment has Chinese staff.

Question 25

Can takeaway be delivered upstairs?

Accepted Answer

Yes, it can be delivered to the front desk or upstairs.

Question 26

Can I store my luggage during my return home?

Accepted Answer

Yes, usually $50/month.

Question 27

How much is the deposit?

Accepted Answer

Two weeks or half a month&#x27;s rent, refunded within two weeks after moving out without damage.

Question 28

How to pay the deposit?

Accepted Answer

Deposit and facility fees are only payable via rentmoola (credit card).

Question 29

When is rent paid?

Accepted Answer

The first month&#x27;s rent should be paid one week before the move-in date, and the remaining rent should be paid on the 1st of each month.

Question 30

How will the rent be paid?

Accepted Answer

Rent can be paid by rentmoola, international transfer (a $15 fee for the apartment), cash, check.

Question 31

Is there a time for apartment check-in?

Accepted Answer

Check-in is from 4pm to 11pm.

Question 32

What do I need to bring for check-in?

Accepted Answer

Passport and receipt for deposit payment are required.

Viva, Vancouver

Special Offers View more 

Basic Info

0 reviews

House Rules

Viva FAQs

How many floors and how many elevators does the apartment have?

Is smoking allowed in the apartment? Can I keep pets?

What furniture is provided in the apartment?

How many floors and how many elevators does the apartment have?

Is smoking allowed in the apartment? Can I keep pets?

What furniture is provided in the apartment?

What does the rent include?

Does the apartment have air conditioning?

How is the living and transportation around the apartment?

How long is the minimum rental period?

What size is the bed?

What is the approximate size of each room?

What kind of roommate will match if two people share one room?

Do I have to pay the facility fee every month?

How many people share the bathroom?

Do you have a room with private bathroom?

Do the rooms have windows?

Are the roommates gay?

Can I arrange a Chinese roommate?

Can I know the roommate's information in advance after booking?

Can you collect the courier?

Is there an indoor washer dryer?

Do you use gas or electricity for cooking?

Does the kitchen have a dishwasher?

If the facility is broken, can it be repaired for free?

What floor is the gym on? Is there a time limit?

Can the apartment provide Chinese service?

Can takeaway be delivered upstairs?

Can I store my luggage during my return home?

How much is the deposit?

How to pay the deposit?

When is rent paid?

How will the rent be paid?

Is there a time for apartment check-in?

What do I need to bring for check-in?

Recently Viewed

Special Offers

View more 