Question 1

Is the apartment furnished?

Accepted Answer

Each apartment is fully furnished and ready to move in, from Blueground&#x27;s exclusive curated furniture collection, designed, sourced and produced by an award-winning team of product and interior designers. WiFi, fully equipped kitchen, bed linen/towels, toiletries, just check in with your bags!

Question 2

Is there parking available?

Accepted Answer

Consistent with the official website, if there is no parking space marked on the official website, parking is not allowed.

Question 3

Is there a washer dryer in the room?

Accepted Answer

Yes, most of the units have household washing and drying, please confirm with your consultant before booking!

Question 4

How can I return the deposit?

Accepted Answer

It is usually returned the same way, but our accounting team will ask the guest directly before doing so, in case they wish to return the deposit elsewhere.

Question 5

Do the apartments provide bedding?

Accepted Answer

Each bedroom has premium mattresses, plush linens and cozy towels!

Question 6

What does XBXB in the house type mean?

Accepted Answer

The naming method of American apartments is XBXB, the first B refers to the number of Bedroom bedrooms, and the second B refers to the Bathroom, that is, the number of bathrooms; for example, 1b1b refers to one bedroom and one bathroom

Question 7

What is the lease form for this apartment?

Accepted Answer

The apartment is rented as a unit, that is, several roommates sign a joint agreement to rent the house, and each person is fully responsible for the payment of the apartment. If you are alone and want to sign a 3-bedroom, 3-bathroom house, you have to sign the whole thing, or wait until you have roommates to sign together. At the same time, if you live in a house under a joint lease and your roommate moves out suddenly, the apartment will also pursue the full rent from you if the apartment cannot contact your roommate.

Question 8

Why are the rents different for the same 1-bedroom or 2-bedroom apartment?

Accepted Answer

The specific price of social apartments in the United States is determined by many factors. The floor, starting date, and lease period will all affect the specific price of the room. Therefore, different rooms of the same type have different prices, and the same house has different starting dates. The rental period and price will also vary. For the latest availability and price, you can consult an advisor to inquire for you

Question 9

How long in advance do you usually have vacancies?

Accepted Answer

Since the apartment needs to ask the tenants whether they need to renew the contract 1-2 months in advance, and if the contract is not renewed, the vacant room will be put on the market for rent, so the latest rent and vacancy situation are usually not known until about 2 months in advance. Students can consult consultants to check the latest vacancies and rents, and at the same time fill in the application form on the uhomes app and wait in line to wait for the vacancy to come out before making a reservation

Question 10

Does the apartment provide short-term rental?

Accepted Answer

Yes! The apartments are available for short and long term rentals. Minimum leases are 30 days, giving you the flexibility to move and live on your own terms. Stay for 30 days, a few months, a year, or as long as you want without sticking to a traditional annual lease.

Question 11

Are pets allowed in the apartment?

Accepted Answer

Most are pet-friendly, you can get a list of pet-friendly apartments by checking for a "Pets Allowed" sticker, or by contacting your advisor!

Question 12

Does the apartment provide internet? How is the internet speed?

Accepted Answer

Each apartment is equipped with high-speed Wi-Fi!

Question 13

Why is it free to book a room through Haoju?

Accepted Answer

Renting a house through Yixianghaoju is exactly the same as renting an apartment by yourself. The vast majority of apartments in the United States are willing to cooperate with the rental platform, and it is stipulated that the apartment shall bear the commission, and must ensure that no matter which channel is used to rent the apartment, the rent needs to be consistent. Therefore, for the Yixiang Haoju cooperative apartment, Yixiang Haoju does not charge any fees to the tenants, and helps the students to deal with the room reservation procedures for free throughout the whole process, avoiding and solving some errors or unsmoothness that may occur in the process, avoiding risks and saving your time. , and provide students with necessary reminders before moving in; Your rent, deposit, etc. are all paid directly to the apartment, and you sign a rental contract directly with the apartment.

Question 14

Is there any charge for booking this apartment through Yixiang Haoju platform?

Accepted Answer

There is no charge for booking through uhomes. The contract is directly signed with the apartment. Provide an exclusive extra cashback on top of our platform.

Question 15

How often is the rent paid?

Accepted Answer

The rent for a lease term of less than 3 months needs to be paid in one lump sum. For more than 3 months, the rent can be paid in installments or in one lump sum. For more than 6 months, the rent can be paid in installments or monthly.

Question 16

Does the rent of the apartment include utility fees such as water, electricity and network?

Accepted Answer

The miscellaneous account has been set up at the time of check-in~ Miscellaneous bills such as water and electricity, WiFi and cable TV or live TV are about 285 USD/month extra charges, depending on the unit type, you can contact your consultant to get the latest quotation, the quotation is prepaid; additional Fee applies to installment bookings (only for stays over 3 months)

Question 17

Can I use the building&#x27;s swimming pool, gym and other facilities for free?

Accepted Answer

Most are free to use, * some facilities may require a fee. Access to some amenities may be affected by COVID-19 restrictions, we will update prices to reflect this

Question 18

Does the apartment have parking? Indoor or outdoor? How to charge?

Accepted Answer

Parking is around $100-$150/month, subject to availability, please contact your advisor for the latest information!

Question 19

Is the rent when I submit the application the final rent?

Accepted Answer

Hello, the reservation is based on the rent when the contract is signed. After submitting the application form, the apartment will review the background information of the tenant and sign the contract. The rent is based on the rent on the contract when the contract is signed. Sign as soon as possible after release to avoid losses caused by apartment price increases

Question 20

What should I bring to my new apartment?

Accepted Answer

Beautifully appointed and thoughtfully planned apartments are fully furnished and ready to move in from the moment you walk in

Question 21

When can I check in when I arrive? How to do it?

Accepted Answer

Under normal circumstances, check-in is only possible during the working hours of the apartment. Early or late check-in needs to be contacted with the apartment in advance, subject to the requirements of the apartment. Usually American apartments cannot be checked in earlier than the rental start date. Documents required for check in: passport, electronic version of rental contract, electronic version of rental insurance, after the reservation is completed, you can make an appointment to check in through the official app of the apartment!~

Question 22

When can I check in?

Accepted Answer

You can check in on the day when the lease term of the contract begins. If you arrive at the apartment during non-working hours, it is best to inform the apartment by email in advance so that the apartment can arrange check-in. The management office of the apartment will have specified office hours, (the office hours of the apartment are: RESIDENT SERVICE HOURS MF: 9AM-6PM ) Therefore, if the office hours are exceeded on the same day, you have to wait until the next day. Some apartments do not work on weekends, so students should arrange air tickets and itinerary reasonably according to the office hours of the apartment. After all, the apartment is not a hotel, if you arrive after office hours on the day, please contact the temporary accommodation in advance.

Question 23

I can&#x27;t arrive at the apartment according to the rental start time in the contract, can I check in t

Accepted Answer

You can check in a few days later, but it is recommended to explain to the apartment in advance the reason why you cannot check in as scheduled and the expected time of check in, but the rent needs to be paid to the apartment normally according to the time stipulated in the contract

Question 24

Is there an open fire for cooking in the apartment?

Accepted Answer

Hello, there are basically no open flames in American apartments for safety reasons, but they can be used for normal cooking

Question 25

Do I need to clean the room by myself after check-in?

Accepted Answer

Hello, after moving in, the tenant needs to clean the room by himself, you can also download the official app of the apartment to order additional cleaning services!

Question 26

Can I renew my room?

Accepted Answer

The student may extend his/her stay as long as the room is available

Question 27

Can the apartment accept parcels?

Accepted Answer

Regarding parcel pick-up, depending on whether the property of the booked building has parcel pick-up facilities, you need to contact the apartment to confirm whether the building can pick up the parcel

Question 28

The facilities in the room are broken, who can I ask for repairs?

Accepted Answer

The apartment offers an official applet that allows you to schedule extra cleaning, submit maintenance requests and view the apartment&#x27;s community recommendations with just a few taps

Seven, Austin

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Seven FAQs

Is the apartment furnished?

Is there parking available?

Is there a washer dryer in the room?

Is the apartment furnished?

Is there parking available?

Is there a washer dryer in the room?

How can I return the deposit?

Do the apartments provide bedding?

What does XBXB in the house type mean?

What is the lease form for this apartment?

Why are the rents different for the same 1-bedroom or 2-bedroom apartment?

How long in advance do you usually have vacancies?

Does the apartment provide short-term rental?

Are pets allowed in the apartment?

Does the apartment provide internet? How is the internet speed?

Why is it free to book a room through Haoju?

Is there any charge for booking this apartment through Yixiang Haoju platform?

How often is the rent paid?

Does the rent of the apartment include utility fees such as water, electricity and network?

Can I use the building's swimming pool, gym and other facilities for free?

Does the apartment have parking? Indoor or outdoor? How to charge?

Is the rent when I submit the application the final rent?

What should I bring to my new apartment?

When can I check in when I arrive? How to do it?

When can I check in?

I can't arrive at the apartment according to the rental start time in the contract, can I check in t

Is there an open fire for cooking in the apartment?

Do I need to clean the room by myself after check-in?

Can I renew my room?

Can the apartment accept parcels?

The facilities in the room are broken, who can I ask for repairs?

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