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San Mateo Student Residence, Gold Coast

5.0 (1 review)


San Mateo, Ashmore, Gold Coast, Queensland QLD 4214

View Distance to Universities

Property ID: S01551316
San Mateo Student Residence 0
San Mateo Student Residence 1
San Mateo Student Residence 2
San Mateo Student Residence 3
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Photos (11)

Basic Info

No Service Fee
Apartment prices/properties are subject to change at any time, and the specific rent prices are subject to the final OFFER and contract sent by the apartment.



1 review

Amazing facilities · 1
Super-fast internet · 1
Amazing area · 1
Great customer service · 1



31 Dec 2023 21:06

Seriously responsible, service in place!
Seriously responsible, service in place!
Read all 1 reviews

House Rules

Cancellation Policy


1) General cancellations may incur a one-off fee of $350,00 (unless the circumstances on items 2, 3 or 4 apply).
2) Cancellation due to visa refusal:
If written notice is given no less than 2 weeks before the student's check-in date, no cancellation
fees apply.
If you do not comply with this requirement, the booking may be considered "cancelled at the last minute"(Refer to items 3 and 4).
Supporting documentation of visa refusal issued by the Immigration is required at all times.
3) Other cancellations, including last minute postponements:
a) If written notice is given no less than 3 weeks before the student's check-in date, a one-off fee of $350 applies.
b) If written notice is provided less than 3 weeks before the student's check-in date (but not upon/after the check-in date):booking fee + 2 weeks of accommodation apply.
4) Cancellation on/after arrival, including last minute postponement ::: in case of
cancellation or last minute postponement upon/after the student's check-in date, the student is committed with the minimum stay of the product plus give 2 weeks notice (or 3 weeks notice when it is a studio) at any time. Written notice is required at all times.
The remaining amount (if applicable) may be refundable.

GENERAL ADVICE:All cancellations of a booking must be submitted to us in writing via email(*Please note emails are monitored during Australian business hours only.)

1) In all cases, depending on the circumstances, we may retain any other amounts paid to us (e.g. check-out cleaning fee, airport transfer, etc).
2) Changes due to visa process: We understand that some students apply for accommodation while waiting for confirmation of acceptance to and/or enrolment, or issue of an Australian student visa by the Australian Government. However, if you fail to provide written notice or any information to confirm your booking according to the timeframe stipulated by us, fees may apply as described on the items above (at our discretion)

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Student Accommodation in Gold Coast

Will I have to pay a deposit for Gold Coast student accommodation?

Some student accommodations in Gold Coast will require a deposit (which may start out as a reservation fee) but not all – it depends on which accommodation you choose. If you are asked for a deposit, it will be capped at five weeks’ rent.

Can I get discounts for student accommodation in Gold Coast?

Yes, students who book early or a while in advance are eligible for good deals and pay lower rent in Gold Coast. You can also save on rent by making a group reservation. Other offers are constantly available; we recommend you keep an eye out for the latest ones on our website!

Are bills included in my rent?

This depends on the property you rent, but most of our properties in Gold Coast have all bills included, so you’ll only have to pay the rent and nothing else. Remember to make sure if this is the case with the property you’ve chosen though. You can see what bills are included on the property page of every property.