Question 1

Is the apartment furnished?

Accepted Answer

Yes, bed, sofa, wardrobe, table and chairs, refrigerator, microwave oven, stove, oven, dishwasher, TV, coffee table, air conditioner

Question 2

What does XBXB in the house type mean?

Accepted Answer

"The naming method of Canadian apartments is XBXB. The first B refers to the number of bedrooms, and the second B refers to the bathroom, that is, the number of bathrooms; for example, 3B3B refers to the apartment type with 3 bedrooms and 3 bathrooms. The layout is suggested that you can refer to the floor plan"

Question 3

What is the lease form for this apartment? What is a Joint lease (joint lease)?

Accepted Answer

This apartment is rented out as a whole, that is, Joint leases, which means "joint lease". That is to say, several roommates sign a joint contract for renting a house together, and everyone has full payment responsibility for the room. If you are alone and want to sign a 3-bedroom, 3-bathroom house, you have to sign the whole thing, or wait until you have roommates to sign together. At the same time, if you live in a house under a joint lease and your roommate moves out suddenly, the apartment will also pursue the full rent from you if the apartment cannot contact your roommate.

Question 4

The apartment is a joint lease (joint lease), but I only have one person, what should I do?

Accepted Answer

If you are just one person, you can still sign a lease, but you will have to sign an entire apartment. You can look for other roommates after you sign the contract. Herein lies the risk: you rent an entire apartment and may not be able to find a suitable roommate, but you are personally responsible for the rent of the entire apartment. Therefore, in the case of a joint lease, it is recommended that students find all roommates first, and then sign the contract together. Also under a joint tenancy, whenever you find roommates, it is advisable to be sure to add their names to the tenancy agreement.

Question 5

Why are the rents different for the same 2-bedroom or 3-bedroom apartment?

Accepted Answer

For social apartments in Canada, the specific price is determined by many factors. The floor, starting date, and lease period will all affect the specific price of the room. Therefore, different rooms of the same type have different prices, and the same house has different starting dates. The rental period and price will also vary. For the latest availability and price, you can consult an advisor to inquire for you

Question 6

How long in advance do you usually have vacancies?

Accepted Answer

Since the apartment needs to ask the tenants whether they need to renew the contract 1-2 months in advance, and if the contract is not renewed, the vacant room will be put on the market for rent, so the latest rent and vacancy situation are usually not known until about 2 months in advance. Students can consult consultants to check the latest vacancies and rents, and at the same time fill in the application form on the uhomes app and wait in line to wait for the vacancy to come out before making a reservation

Question 7

Is there a washer dryer in the room?

Accepted Answer

No, the apartment provides a laundry room

Question 8

Do all bedrooms have windows? can the windows be opened

Accepted Answer

It depends on the specific apartment type. Some apartment types have bedrooms without windows, and some of them can be opened.

Question 9

How big is each bedroom?

Accepted Answer

The specific bedroom area is not provided. According to the feedback from students, the bedroom area is about 8-10 square meters

Question 10

Does the apartment have air conditioning?

Accepted Answer

have

Question 11

Does the apartment have a lift?

Accepted Answer

have

Question 12

Is the bedroom door locked?

Accepted Answer

have

Question 13

Is it safe to live in an apartment?

Accepted Answer

Safe with HD security surveillance and full-time on-site staff

Question 14

Does the apartment have a shuttle bus to the school?

Accepted Answer

No, just by the river, only 450m from the front door of western, within walking distance

Question 15

Is there a supermarket near the apartment?

Accepted Answer

Yes, perfectly located between the streets of London&#x27;s business and entertainment districts and London&#x27;s largest shopping centers

Question 16

What public area facilities are there in the apartment?

Accepted Answer

"yoga studio game room home theater roof terrace spa lounge business lounge"

Question 17

How is the Internet speed in the apartment? Can I install other networks myself?

Accepted Answer

The apartment does not provide internet, you can install other internet by yourself, contact us to get a quotation for high speed bell internet!

Question 18

Can you take a real shot video of the room I live in?

Accepted Answer

It is generally impossible to shoot specific room videos, because there are currently residents in the rooms, but the apartment will provide a video of the model room as a reference. The overall decoration style is the same as the model room, and the actual room has no soft furnishings and interiors. If the students are in the local area, the apartment will also show the students to visit the model room

Question 19

What is the difference between studio and 1B1B?

Accepted Answer

Studio is similar to 1B1B, the biggest difference is the living room, the price is relatively cheaper than 1B1B. The studio includes a bathroom and a kitchen, but there is no separation between the kitchen, the living room and the bedroom; 1B1B is generally a standard apartment with one bedroom, one living room, one kitchen and one bathroom

Question 20

How about soundproofing the apartment?

Accepted Answer

"The sound insulation of housing in Canada is worse than that in China, but generally speaking, the sound insulation of off-campus apartments is better than that of on-campus dormitories. If you rent a studio or 1-room apartment to live by yourself, the sound insulation will be better than shared renting A few. Compared with lower floors, units located on high floors will be quieter. If your neighbors or roommates make loud noises that disturb your rest, you can give feedback to the front desk of the apartment and ask them to assist in communication."

Question 21

Is there any charge for booking this apartment through Yixiang Haoju platform?

Accepted Answer

Book through Yixiang Haoju, Yixiang Haoju only charges service fees, the contract is signed directly with the apartment, and all fees during the booking process are directly paid to the apartment, Yixiang Haoju consultants help you with the reservation procedures

Question 22

How often is the rent paid?

Accepted Answer

The rent of the apartment is paid on a monthly basis, and the rent needs to be paid before the 1st of each month;

Question 23

How to pay rent?

Accepted Answer

You can prepay the rent through the pre-sale right Canadian bank card information, or use the Yixiang APP!

Question 24

Does the rent of the apartment include utility fees such as water, electricity and network?

Accepted Answer

Apartment rent does not include water, electricity, internet, heating, etc.

Question 25

What is renters insurance premium? Why should I buy renters insurance?

Accepted Answer

When renting a house in Canada, most apartments require tenants to purchase renter&#x27;s insurance. The reason is that if the tenant accidentally causes damage to the house during the living process, such as: water leakage damages the floor or carpet, moving or collision causes damage to the wall, etc., the renter’s insurance will pay for you to the apartment or The management company pays compensation. The specific requirements of the apartment shall prevail. Most of the insurance can be paid monthly or annually. The cost of rental insurance is quite cheap, with an average of about 10-20 US dollars per month, and the amount of insurance will vary according to your insurance amount, area and selected items.

Question 26

Does the apartment have parking? Indoor or outdoor? How to charge?

Accepted Answer

Parking: indoor $135/month, open-air $110/month (pay when you need to apply for a parking space, rent out on an annual basis)

Question 27

What fees do I need to pay to apply for an apartment?

Accepted Answer

Hello, for the fee details, please refer to the fee details section of the apartment details page

Question 28

How will the deposit be refunded?

Accepted Answer

The deposit will directly offset the rent for the last few months

Question 29

Can the deposit be used against rent?

Accepted Answer

You can offset the rent for several months

Question 30

Does the rent start from the day I move in?

Accepted Answer

"[Student Apartment] For the convenience of calculation and management, the annual rent is divided into 12 equal installments, which is reflected in the contract as 12 installments. The first month&#x27;s rent is usually paid before moving in, and then the rent is paid on the 1st of each month , pay 12 times until the end of the lease period, so no matter what day the lease starts, the first month’s rent must be paid in full [Social apartment] The rent is calculated from the date of the lease start date on the contract, and the first month’s rent is generally at Pay before moving in, and then pay the rent on the 1st of each month. If the check-in time is less than one month in the first and last month, the rent of the current month will be calculated on a daily basis. The apartment you are currently browsing is【Social Apartment】"

Question 31

What is the convenience fee displayed when paying rent with a credit card?

Accepted Answer

The convenience fee is a handling fee for credit card payments. International card organizations such as Visa or MasterCard charge the issuing bank an international transaction fee of 1% to 1.5% of each transaction. Although it is charged to the bank, the fee is actually borne by the card reader; Fee or exchange fee, between 1% and 2%. Different banks will vary. It is recommended that students use Canadian/Canadian debit cards to pay rent, and the handling fee will be very low

Question 32

What should I do if the rent payment shows that the payment has failed?

Accepted Answer

If the online rent payment fails, it is usually because the bank has a limited payment limit. It is recommended to make multiple payments, or use another bank card for payment, or contact the bank to ask the reason

Question 33

Can the parking fee be paid later?

Accepted Answer

If you need a parking space, you can go to the front desk of the apartment to handle it after check-in, and pay the parking fee to the apartment after you go through the procedures. If you don’t need a parking space, you don’t need to pay the parking fee

Question 34

Is the rent when I submit the application the final rent?

Accepted Answer

Hello, the reservation is based on the rent when the contract is signed. After submitting the application form, the apartment will review the background information of the tenant and sign the contract. The rent is based on the rent on the contract when the contract is signed. Sign as soon as possible after release to avoid losses caused by apartment price increases

Question 35

What is the reservation process?

Accepted Answer

"Reservation process (Note: All fees are paid to the apartment, the contract is directly signed with the apartment, and Yixiang Haoju does not charge any fees) [Step 1] In the Yixiang Haoju app, find the apartment type you want to apply for, and click [immediately] Application] Fill out the application form, and a consultant will help you book a room. 【Step2】 The apartment will review the application materials, and will send you a contract after approval. 【Step3】 Sign the contract. 【step4】Pay the deposit to the apartment. 【step5】Purchase rental insurance before moving in. Pay the first month&#x27;s rent"

Question 36

What is the difference between booking through your platform and booking by myself?

Accepted Answer

"Renting a house through Yixianghaoju is exactly the same as renting an apartment by yourself. Most apartments in Canada are willing to cooperate with the rental platform, and it is stipulated that the apartment will bear the commission, and it must be guaranteed that no matter which channel is used to rent a house, the rent needs to be consistent Therefore, for the Yixiang Haoju cooperative apartment, Yixiang Haoju collects service fees from the tenant side, helps students handle the room reservation procedures throughout the process, avoids and solves possible errors or unsmoothness in some processes, avoids risks and saves your time. And provide necessary reminders for students before moving in; Your rent, deposit and other expenses are paid directly to the apartment, and the rental contract is directly signed with the apartment, "

Question 37

What are the required application materials?

Accepted Answer

Step1: In the house type you want to apply for, click [Apply Now] Step2: Upload your passport and offer

Question 38

Can I book an apartment under the age of 18?

Accepted Answer

Sorry, according to Canadian requirements, all students staying in Canadian apartments must be at least 18 years old at the time of check-in. If you are at least 17 years old, but you will be at least 18 years old at the time of check-in, you can also book

Question 39

What should I bring to my new apartment?

Accepted Answer

"Although there are basic furniture and home appliances in the apartment, the following are not included in the apartment. Tenants can refer to the following items to prepare the public area: electronic products and corresponding wires/chargers, trash cans, garbage bags, pots and pans Pots, plates, cups, cutlery, coffee pot. Cleaning/disinfecting supplies, dish detergent, laundry detergent, etc. Bedroom: Sheets, quilts, pillows, towels, toiletries, shower hooks and curtains, trash cans, and anything you have Something that feels like home."

Question 40

When can I check in when I arrive? How to do it?

Accepted Answer

Under normal circumstances, check-in is only possible during the working hours of the apartment. You need to contact the apartment in advance for early or late check-in, subject to the requirements of the apartment. Generally, Canadian apartments cannot be checked in earlier than the rental start date. Documents required for check in: passport, electronic version of rental contract, electronic version of rental insurance

Question 41

When can I check in?

Accepted Answer

You can check in on the day when the lease term of the contract begins. If you arrive at the apartment during non-working hours, it is best to inform the apartment by email in advance so that the apartment can arrange check-in. The management office of the apartment will have specified office hours, (the office hours of the apartment are: RESIDENT SERVICE HOURS MF: 9AM-6PM ) Therefore, if the office hours are exceeded on the same day, you have to wait until the next day. Some apartments do not work on weekends, so students should arrange air tickets and itinerary reasonably according to the office hours of the apartment. After all, the apartment is not a hotel, if you arrive after office hours on the day, please contact the temporary accommodation in advance.

Question 42

I can&#x27;t arrive at the apartment according to the rental start time in the contract, can I check in t

Accepted Answer

You can check in a few days later, but it is recommended to explain to the apartment in advance the reason why you cannot check in as scheduled and the expected time of check in, but the rent needs to be paid to the apartment normally according to the time stipulated in the contract

Question 43

Is there an open fire for cooking in the apartment?

Accepted Answer

Hello, there are basically no open flames in Canadian apartments for safety reasons, but they can be used for normal cooking

Question 44

Do I need to clean the room by myself after check-in?

Accepted Answer

Hello, after moving in, the tenant needs to clean the room by himself

Question 45

Can I change rooms after check-in?

Accepted Answer

If you have verified with the apartment that there are vacancies, you can negotiate to change the room under normal circumstances. The apartment will charge a certain fee for the room change. Whether you can change the room needs to be negotiated with the apartment at that time

Question 46

What happens if I move out on my own before the tenancy ends?

Accepted Answer

You can move out before the lease expires, but you still need to pay the rent for the remaining months in the lease, or sublease the room and let others continue to pay the rent, otherwise it will be a breach of contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even reflect it to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 47

I have already applied for and signed the lease, but I want to go back, what should I do?

Accepted Answer

In Canada, the content of the contract and the signature are very particular. Once the lease is signed, all the content of the contract must be fulfilled. If you cannot move in, it is recommended that you sublease the room and let others continue to pay the rent, otherwise it will be a breach of the contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even reflect it to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 48

How do I move in and want to terminate the contract early?

Accepted Answer

If you have already moved in and want to return home early, you need to sublet the contract on your side. You can post the sublet information on the uhomes app to find the lessee. Before finding the lessee, the contract is still in your own name, and you still need to pay the rent normally. After you find the lessee and complete the subletting procedures, you will no longer have any financial responsibility for the house, and the subsequent rent will be Paid to the apartment by the lessee.

Question 49

If the lease is about to expire, what do I need to do to cancel the lease?

Accepted Answer

After the lease expires, if you don’t renew the lease and want to move out, you generally need to inform the apartment 60-90 days in advance. If you don’t notify, the apartment may automatically renew the contract. This is generally stipulated in the contract, which is interpreted by the contract and the apartment. allow.

Question 50

I signed a 12-month lease contract, can I sublease it halfway?

Accepted Answer

"Yes, apartments generally have formal subletting clauses. After the formal subletting procedures are completed, you will not have any financial responsibility for the house. Subletting, the apartment will charge a subletting fee (see fee details) Canada The apartment subletting process is as follows: Step1: Post the subletting on the Yixiang APP. Find the lessee Step2: Inform the Yixiang Haoju consultant who you want to sublet to, and the consultant will help with the subletting procedures. Step3: The apartment will charge a subletting fee. Step4: The lessee goes through the formalities of renting the house normally, and after signing the contract, the house subletting is successful."

Question 51

What should I do if I want to renew the lease after the lease term expires?

Accepted Answer

The apartment can be notified 60 days before the end of the lease period and a new contract can be signed

Question 52

After the end of the lease term, what issues should be paid attention to when going through the leas

Accepted Answer

When you quit the lease, you need to basically restore the apartment to the way you checked in, that is, clean the apartment, leave no personal items or garbage, and keep all the facilities in the apartment intact. You need to fill out the Move-out checklist, and check with the apartment staff one by one whether the required cleaning is up to standard to ensure that the deposit can be fully refunded. Don&#x27;t forget to leave the correct check payable and mailing address to the apartment.

Question 53

Will the apartment collect my packages before I move in?

Accepted Answer

No, the apartment requires you to check in yourself before you can collect the package

Question 54

The facilities in the room are broken, who can I ask for repairs?

Accepted Answer

You can send an email to the apartment, or contact the front desk of the apartment, make an appointment to leave a message, and ask the maintenance personnel to come and check

Luxe London, London

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Basic Info

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House Rules

Luxe London FAQs

Is the apartment furnished?

What does XBXB in the house type mean?

What is the lease form for this apartment? What is a Joint lease (joint lease)?

Is the apartment furnished?

What does XBXB in the house type mean?

What is the lease form for this apartment? What is a Joint lease (joint lease)?

The apartment is a joint lease (joint lease), but I only have one person, what should I do?

Why are the rents different for the same 2-bedroom or 3-bedroom apartment?

How long in advance do you usually have vacancies?

Is there a washer dryer in the room?

Do all bedrooms have windows? can the windows be opened

How big is each bedroom?

Does the apartment have air conditioning?

Does the apartment have a lift?

Is the bedroom door locked?

Is it safe to live in an apartment?

Does the apartment have a shuttle bus to the school?

Is there a supermarket near the apartment?

What public area facilities are there in the apartment?

How is the Internet speed in the apartment? Can I install other networks myself?

Can you take a real shot video of the room I live in?

What is the difference between studio and 1B1B?

How about soundproofing the apartment?

Is there any charge for booking this apartment through Yixiang Haoju platform?

How often is the rent paid?

How to pay rent?

Does the rent of the apartment include utility fees such as water, electricity and network?

What is renters insurance premium? Why should I buy renters insurance?

Does the apartment have parking? Indoor or outdoor? How to charge?

What fees do I need to pay to apply for an apartment?

How will the deposit be refunded?

Can the deposit be used against rent?

Does the rent start from the day I move in?

What is the convenience fee displayed when paying rent with a credit card?

What should I do if the rent payment shows that the payment has failed?

Can the parking fee be paid later?

Is the rent when I submit the application the final rent?

What is the reservation process?

What is the difference between booking through your platform and booking by myself?

What are the required application materials?

Can I book an apartment under the age of 18?

What should I bring to my new apartment?

When can I check in when I arrive? How to do it?

When can I check in?

I can't arrive at the apartment according to the rental start time in the contract, can I check in t

Is there an open fire for cooking in the apartment?

Do I need to clean the room by myself after check-in?

Can I change rooms after check-in?

What happens if I move out on my own before the tenancy ends?

I have already applied for and signed the lease, but I want to go back, what should I do?

How do I move in and want to terminate the contract early?

If the lease is about to expire, what do I need to do to cancel the lease?

I signed a 12-month lease contract, can I sublease it halfway?

What should I do if I want to renew the lease after the lease term expires?

After the end of the lease term, what issues should be paid attention to when going through the leas

Will the apartment collect my packages before I move in?

The facilities in the room are broken, who can I ask for repairs?

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