Question 1

Is the apartment furnished?

Accepted Answer

The apartment is furnished, and each room is equipped with a single bed, desk and chair, storage cabinets under the bed, bedside cabinets, wardrobes, floor-to-ceiling windows, and shutters. However, personal items such as bedding, pots and pans, and toiletries need to be prepared by the tenant.

Question 2

What does private mean in XBXB?

Accepted Answer

&quot;The naming method of Canadian apartments is XBXB. The first B refers to the number of bedrooms, and the second B refers to the bathroom, which is the number of bathrooms. For example, 3B3B refers to the apartment type with 3 bedrooms and 3 bathrooms. House types marked with [single] or [private] refer to a single bedroom, and one bedroom can accommodate one person"

Question 3

What are the dimensions of the bed?

Accepted Answer

1.37*1.91m (full size)

Question 4

Is there a washer dryer in the room?

Accepted Answer

No, the public laundry room is on the second floor.

Question 5

Do all bedrooms have windows? can the windows be opened

Accepted Answer

There are windows that can be opened.

Question 6

How big is each bedroom?

Accepted Answer

The specific bedroom size apartment is not provided, according to the feedback from students, it is about 8~10 square meters

Question 7

Does the apartment have air conditioning?

Accepted Answer

have

Question 8

Does the apartment have a lift?

Accepted Answer

have

Question 9

Is the bedroom door locked?

Accepted Answer

have

Question 10

Is it safe to live in an apartment?

Accepted Answer

The apartment has 24-hour security and full-coverage surveillance in public areas, so the security is guaranteed

Question 11

Does the apartment provide bedding such as quilts and pillows?

Accepted Answer

Not provided, the apartment bedroom is equipped with beds and mattresses, but does not provide personal items such as sheets and quilts, please bring your own sheets, quilts, pillows, towels, etc. when you check in, or you can choose to buy them at the local supermarket when you arrive .

Question 12

Does the apartment have a shuttle bus to the school?

Accepted Answer

No, it takes 6 minutes to walk to the school, and it is only a few hundred meters away from the University of Toronto.

Question 13

How many layers are there? How many beds?

Accepted Answer

A total of 25 floors, 890 beds.

Question 14

Is there a supermarket near the apartment?

Accepted Answer

Located in the center of Toronto, there are many takeaway restaurants and supermarkets around, and you can basically buy them.

Question 15

What public area facilities are there in the apartment?

Accepted Answer

Cinema, table tennis room, game room, manual studio, yoga room, gym, study room, audio-visual room, leisure room, roof terrace

Question 16

How is the Internet speed in the apartment? Can I install other networks myself?

Accepted Answer

There is no feedback from students about the problem of slow network speed, and they cannot install other networks by themselves.

Question 17

Can you take a real shot video of the room I live in?

Accepted Answer

It is generally impossible to shoot specific room videos, because there are currently residents in the rooms, but the apartment will provide a video of the model room as a reference. The overall decoration style is the same as the model room, and the actual room has no soft furnishings and interiors. If the students are in the local area, the apartment will also show the students to visit the model room

Question 18

What is studio?

Accepted Answer

The studio includes a bathroom, but there is no separation between the living room and the bedroom, but the space is used independently.

Question 19

How about soundproofing the apartment?

Accepted Answer

&quot;The sound insulation of housing in Canada is worse than that in China, but generally speaking, the sound insulation of off-campus apartments is generally better than that of on-campus dormitories. a little better. Units located on higher floors will be quieter than those on lower floors. If your neighbors or roommates make loud noises that disturb your rest, you can give feedback to the front desk of the apartment and ask them to assist in communication. &quot;

Question 20

Why is it free to book a room through Haoju?

Accepted Answer

&quot;Renting a house through Haoju in a foreign land is exactly the same as renting an apartment by yourself. The vast majority of apartments in Canada are willing to cooperate with the rental platform, and it is stipulated that the apartment shall bear the commission, and must ensure that no matter which channel is used to rent the apartment, the rent needs to be consistent. Therefore, for the Yixiang Haoju cooperative apartment, Yixiang Haoju does not charge any fees to the tenants, and helps the students to deal with the room reservation procedures for free throughout the whole process, avoiding and solving some errors or unsmoothness that may occur in the process, avoiding risks and saving your time. , and provide students with necessary reminders before moving in; your rent, deposit, etc. are all paid directly to the apartment, and you sign a rental contract directly with the apartment, "

Question 21

Is there any charge for booking this apartment through Yixiang Haoju platform?

Accepted Answer

There is no charge for booking through Yixianghaoju. The contract is signed directly with the apartment.

Question 22

How often is the rent paid?

Accepted Answer

The rent of the apartment is paid monthly, and the rent of the next month needs to be paid before the 1st of each month; the specific situation will be clearly stated in the contract.

Question 23

How to pay rent?

Accepted Answer

After the application is successful, a resident account will be registered, and the consultant will guide you to make the payment throughout the process. Visa or MasterCard can be used

Question 24

Can I pay the rent by transfer or cash?

Accepted Answer

Hello, no, the Canadian apartment does not accept cash, and the payment method is online through the resident account, using visa or MasterCard

Question 25

Does the rent of the apartment include utility fees such as water, electricity and network?

Accepted Answer

Water, electricity, electricity and heating are all inclusive, and the details are mainly based on signing contracts.

Question 26

What is renters insurance premium? Why should I buy renters insurance?

Accepted Answer

When renting a house in Canada, most apartments require tenants to purchase renter&#x27;s insurance. The reason is that if the tenant accidentally causes damage to the house during the living process, such as: water leakage damages the floor or carpet, moving or collision causes damage to the wall, etc., the renter’s insurance will pay for you to the apartment or The management company pays compensation. The specific requirements of the apartment shall prevail. Most of the insurance can be paid monthly or annually. The cost of rental insurance is quite cheap, about 200-300 Canadian dollars per year, and the amount of insurance will vary according to your insurance amount, area and selected items.

Question 27

Does the apartment have parking? Indoor or outdoor? How to charge?

Accepted Answer

No.

Question 28

What fees do I need to pay to apply for an apartment?

Accepted Answer

Hello, for the fee details, please refer to the fee details section of the apartment details page

Question 29

My lease period is less than one year, and I have rented for 11.5 months, why have I paid rent 12 ti

Accepted Answer

In fact, the student apartment is charged according to your actual lease period (for example, 11.5 months), and then for the convenience of calculation and management, the entire amount of the housing contract is directly divided into 12 equal parts, charged on a monthly basis, all monthly The installments are all equal. In this case, whether it is the apartment lease or the website description, it is generally not called rent, but 12 month installment, which means 12 monthly installments. In order to facilitate the management of the apartment, the rent of the next month needs to be paid on the 1st of each month or in advance. A late fee may be incurred if it is later than the specified time of the apartment. For details, please refer to the relevant terms of the contract.

Question 30

Are pets allowed in the apartment? How to charge?

Accepted Answer

Pets are not allowed in the apartment.

Question 31

How will the deposit be refunded?

Accepted Answer

The deposit is usually after the end of the lease, the apartment will check the tenant&#x27;s room, and the deposit of campusone can be deducted from the last month&#x27;s rent.

Question 32

Does the rent start from the day I move in?

Accepted Answer

&quot;For the convenience of calculation and management, the annual rent is divided into 12 equal installments, which is reflected in the contract as 12 installments. There are 12 payments at the end of the period, so no matter what day the lease starts, you have to pay a full month&#x27;s rent in the first month"

Question 33

What is the convenience fee displayed when paying rent with a credit card?

Accepted Answer

The convenience fee is a handling fee for credit card payments. International card organizations such as Visa or MasterCard charge the issuing bank an international transaction fee of 1% to 1.5% of each transaction. Although it is charged to the bank, the fee is actually borne by the card reader; Fee or exchange fee, between 1% and 2%. Different banks will vary. It is recommended that students use a Canadian debit card to pay rent, and the handling fee will be very low

Question 34

What should I do if the rent payment shows that the payment has failed?

Accepted Answer

If the online rent payment fails, it is usually because the bank has a limited payment limit. It is recommended to make multiple payments, or use another bank card for payment, or contact the bank to ask the reason

Question 35

Can I be assigned with a designated roommate?

Accepted Answer

"This apartment is a student apartment. The student apartment can be rented out by bed or single room. Everyone signs an individual lease, that is, an individual lease. In this case, everyone only needs to be responsible for their own lease; The student apartment is randomly assigned rooms. When booking a room, you can choose the type of apartment you want to book; the apartment will uniformly schedule and arrange the room for each resident a period of time before check-in. Many students can only get their own when they check in. Specific room number information. So if you have a roommate, you can tell the consultant when you book the room. The consultant will help you tell the apartment to try to arrange them together, but the apartment will not guarantee this; if you do not have a roommate, the apartment will match you with a roommate. In principle, the apartment All official roommate matching is only based on living habits and the same gender. The apartment roommate matching form generally does not ask everyone&#x27;s nationality and race, because it will involve racial discrimination. &quot;

Question 36

Can I choose a room? When can I know the room number?

Accepted Answer

The student apartment is randomly assigned rooms. When booking a room, you can choose the type of apartment you want to book; the apartment will be uniformly scheduled and arranged for each resident’s unit and room a period of time before check-in. Many students can only get it when they check in. Your specific room number information.

Question 37

Can I choose a specific floor and orientation?

Accepted Answer

Student apartments will randomly allocate rooms, but you can note your preferences when applying (such as floor preferences, rooms with better sunlight, roommate preferences, etc.). Apartments will generally be given priority when there are enough vacancies, but apartments will only be allocated. Arrange as much as possible, there is no guarantee that you will be allocated

Question 38

Are boys and girls mixed?

Accepted Answer

&quot;If you rent a whole apartment, men and women can live together; if you rent a single bed and a single room, unless there are special requirements, the apartment will arrange same-sex occupancy. &quot;

Question 39

Is the rent when I submit the application the final rent?

Accepted Answer

Hello, the reservation is based on the rent when the contract is signed. After submitting the application form, the apartment will review the background information of the tenant and sign the contract. The rent is based on the rent on the contract when the contract is signed. Sign as soon as possible after release to avoid losses caused by apartment price increases

Question 40

What is the reservation process?

Accepted Answer

&quot;The reservation process is as follows (Note: All fees are paid directly to the apartment, the contract is signed directly with the apartment, and Yixiang Haoju does not charge any fees) [Step 1] In the Yixiang Haoju app, find the apartment type you want to apply for, and click 【Apply Now】Fill out the application form, and a consultant will contact you to help you book a room. 【Step2】Pay the application fee to the apartment (the handling fee for the apartment to review the background information of the tenant), and some apartments will allow you to pay the reservation fee. Please refer to the fee details section , the apartment will start accepting students’ applications after payment, and the apartment will not return whether the application is successful or not [Step3] The apartment will review the application materials, and will send the contract after the review is passed [Step4] Sign the contract [step5] Pay the deposit to the apartment 【step6】Purchase rental insurance before moving in and pay the first month&#x27;s rent"

Question 41

What is the difference between booking through your platform and booking by myself?

Accepted Answer

&quot;Renting a house through Haoju in a foreign land is exactly the same as renting an apartment by yourself. The vast majority of apartments in Canada are willing to cooperate with the rental platform, and it is stipulated that the apartment shall bear the commission, and must ensure that no matter which channel is used to rent the apartment, the rent needs to be consistent. Therefore, for the Yixiang Haoju cooperative apartment, Yixiang Haoju does not charge any fees to the tenants, and helps the students to deal with the room reservation procedures for free throughout the whole process, avoiding and solving some errors or unsmoothness that may occur in the process, avoiding risks and saving your time. , and provide students with necessary reminders before moving in; your rent, deposit, etc. are paid directly to the apartment, and you sign a rental contract directly with the apartment. In addition, Yixiang Haoju will also pay a part of the commission Give students cash back. &quot;

Question 42

Is there a fixed start date and lease term for the apartment?

Accepted Answer

Yes, this apartment is a student apartment with a fixed starting time and lease period

Question 43

What does an individual lease mean?

Accepted Answer

Student apartments can be rented out by bed or a separate room, that is, each resident signs an individual lease, which means that each person is only responsible for part of their unit lease or bed. If your roommate fails, you don&#x27;t have to pay their fees

Question 44

What are the required application materials?

Accepted Answer

Step1: In the house type you want to apply for, click [Apply Now] Step2: Upload your own passport, offer and guardian&#x27;s passport

Question 45

Can I book an apartment under the age of 18?

Accepted Answer

Sorry, according to Canadian requirements, all students staying in Canadian apartments must be at least 18 years old at the time of check-in. If you are at least 17 years old, but you will be at least 18 years old at the time of check-in, you can also book

Question 46

Can I check in early?

Accepted Answer

Apartments in Canada are generally not allowed to move in early, because the previous tenant has not moved out or the apartment needs to be cleaned up after the previous tenant has moved out~

Question 47

What should I bring to my new apartment?

Accepted Answer

&quot;Although the apartment has basic furniture and home appliances, the following is not included in the apartment. Tenants can refer to the following items to prepare the public area: electronic products and corresponding wires/chargers, trash cans, garbage bags, pots and bowls Pans, plates, cups, cutlery, coffee pot. Cleaning/disinfecting supplies, dish detergent, laundry detergent, etc. Bedroom: Sheets, quilts, pillows, towels, toiletries, bath hooks and curtains, trash cans, and anything that makes you feel at home. &quot;

Question 48

When can I check in when I arrive? How to do it?

Accepted Answer

Under normal circumstances, check-in is only possible during the working hours of the apartment. You need to contact the apartment in advance for early or late check-in, subject to the requirements of the apartment. Generally, Canadian apartments cannot be checked in earlier than the rental start date. Documents required for check in: passport, electronic version of rental contract, electronic version of rental insurance

Question 49

When can I check in?

Accepted Answer

&quot;You can check in on the day when the lease term of the contract begins. If you arrive at the apartment during non-working hours, it is best to inform the apartment by email in advance so that the apartment can arrange check-in. The management office of the apartment will have specified office hours, (the office hours of the apartment are generally: RESIDENT SERVICE HOURS MF: 9AM-6PM ) Therefore, if the office hours are exceeded on the same day, you have to wait until the next day. Some apartments do not work on weekends, so students should arrange air tickets and itinerary reasonably according to the office hours of the apartment. After all, the apartment is not a hotel, if you arrive after office hours on the day, please contact the temporary accommodation in advance. &quot;

Question 50

I can&#x27;t arrive at the apartment according to the rental start time in the contract, can I check in t

Accepted Answer

You can check in a few days later, but it is recommended to explain to the apartment in advance the reason why you cannot check in as scheduled and the expected time of check in, but the rent needs to be paid to the apartment normally according to the time stipulated in the contract

Question 51

Is there an open fire for cooking in the apartment?

Accepted Answer

Hello, there are basically no open flames in Canadian apartments for safety reasons, but they can be used for normal cooking

Question 52

Do I need to clean the room by myself after check-in?

Accepted Answer

Hello, after moving in, the tenant needs to clean the room by himself

Question 53

Can I change rooms after check-in?

Accepted Answer

If you have verified with the apartment that there are vacancies, you can negotiate to change the room under normal circumstances. The apartment will charge a certain fee for the room change. Whether you can change the room needs to be negotiated with the apartment at that time

Question 54

What happens if I move out on my own before the tenancy ends?

Accepted Answer

You can move out before the lease expires, but you still need to pay the rent for the remaining months in the lease, or sublease the room and let others continue to pay the rent, otherwise it will be a breach of contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even reflect it to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 55

I have already applied for and signed the lease, but I want to go back, what should I do?

Accepted Answer

In Canada, the content of the contract and the signature are very particular. Once the lease is signed, all the content of the contract must be fulfilled. If you cannot move in, it is recommended that you sublease the room and let others continue to pay the rent, otherwise it will be a breach of the contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even reflect it to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 56

Do you allow friends to stay in the apartment?

Accepted Answer

few days are allowed

Question 57

How do I move in and want to terminate the contract early?

Accepted Answer

If you have already moved in and want to return home early, you need to sublet the contract on your side. You can post the sublet information on the uhomes app to find the lessee. Before finding the lessee, the contract is still in your own name, and you still need to pay the rent normally. After you find the lessee and complete the subletting procedures, you will no longer have any financial responsibility for the house, and the subsequent rent will be Paid to the apartment by the lessee.

Question 58

If the lease is about to expire, what do I need to do to cancel the lease?

Accepted Answer

After the lease expires, if you don’t renew the lease and want to move out, you generally need to inform the apartment 60-90 days in advance. If you don’t notify, the apartment may automatically renew the contract. This is generally stipulated in the contract, which is interpreted by the contract and the apartment. allow.

Question 59

I signed a 12-month lease contract, can I sublease it halfway?

Accepted Answer

&quot;Yes, the apartment generally has a formal sublet clause. After the formal sublet procedure is completed, you will no longer have any financial responsibility for the house. For subletting, the apartment will charge a subletting fee (see fee details) The process of subletting an American apartment is as follows Step1: Publish the subletting on the Yixiang APP. Find the lessee Step2: Inform the Yixianghaoju consultant who you want to sublet to, and the consultant will help you with the subletting procedures. Step3: A subletting fee will be charged at the apartment. Step4: The lessee goes through the normal rental procedures. rent successfully &quot;

Question 60

What should I do if I want to renew the lease after the lease term expires?

Accepted Answer

The apartment can be notified 60 days before the end of the lease period and a new contract can be signed

Question 61

After the end of the lease term, what issues should be paid attention to when going through the leas

Accepted Answer

When you quit the lease, you need to basically restore the apartment to the way you checked in, that is, clean the apartment, leave no personal items or garbage, and keep all the facilities in the apartment intact. You need to fill out the Move-out checklist, and check with the apartment staff one by one whether the required cleaning is up to standard to ensure that the deposit can be fully refunded. Don&#x27;t forget to leave the correct check payable and mailing address to the apartment.

Question 62

Will the apartment collect my packages before I move in?

Accepted Answer

No, the apartment requires you to check in yourself before you can collect the package

Question 63

The facilities in the room are broken, who can I ask for repairs?

Accepted Answer

You can send an email to the apartment, or contact the front desk of the apartment, make an appointment to leave a message, and ask the maintenance personnel to come and check

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CampusOne FAQs

Is the apartment furnished?

What does private mean in XBXB?

What are the dimensions of the bed?

Is the apartment furnished?

What does private mean in XBXB?

What are the dimensions of the bed?

Is there a washer dryer in the room?

Do all bedrooms have windows? can the windows be opened

How big is each bedroom?

Does the apartment have air conditioning?

Does the apartment have a lift?

Is the bedroom door locked?

Is it safe to live in an apartment?

Does the apartment provide bedding such as quilts and pillows?

Does the apartment have a shuttle bus to the school?

How many layers are there? How many beds?

Is there a supermarket near the apartment?

What public area facilities are there in the apartment?

How is the Internet speed in the apartment? Can I install other networks myself?

Can you take a real shot video of the room I live in?

What is studio?

How about soundproofing the apartment?

Why is it free to book a room through Haoju?

Is there any charge for booking this apartment through Yixiang Haoju platform?

How often is the rent paid?

How to pay rent?

Can I pay the rent by transfer or cash?

Does the rent of the apartment include utility fees such as water, electricity and network?

What is renters insurance premium? Why should I buy renters insurance?

Does the apartment have parking? Indoor or outdoor? How to charge?

What fees do I need to pay to apply for an apartment?

My lease period is less than one year, and I have rented for 11.5 months, why have I paid rent 12 ti

Are pets allowed in the apartment? How to charge?

How will the deposit be refunded?

Does the rent start from the day I move in?

What is the convenience fee displayed when paying rent with a credit card?

What should I do if the rent payment shows that the payment has failed?

Can I be assigned with a designated roommate?

Can I choose a room? When can I know the room number?

Can I choose a specific floor and orientation?

Are boys and girls mixed?

Is the rent when I submit the application the final rent?

What is the reservation process?

What is the difference between booking through your platform and booking by myself?

Is there a fixed start date and lease term for the apartment?

What does an individual lease mean?

What are the required application materials?

Can I book an apartment under the age of 18?

Can I check in early?

What should I bring to my new apartment?

When can I check in when I arrive? How to do it?

When can I check in?

I can't arrive at the apartment according to the rental start time in the contract, can I check in t

Is there an open fire for cooking in the apartment?

Do I need to clean the room by myself after check-in?

Can I change rooms after check-in?

What happens if I move out on my own before the tenancy ends?

I have already applied for and signed the lease, but I want to go back, what should I do?

Do you allow friends to stay in the apartment?

How do I move in and want to terminate the contract early?

If the lease is about to expire, what do I need to do to cancel the lease?

I signed a 12-month lease contract, can I sublease it halfway?

What should I do if I want to renew the lease after the lease term expires?

After the end of the lease term, what issues should be paid attention to when going through the leas

Will the apartment collect my packages before I move in?

The facilities in the room are broken, who can I ask for repairs?

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