Name: West 20
Brand: uhomes
SKU: S00012367
Rating: 3.0 (1 reviews)

Question 1

Is the apartment furnished?

Accepted Answer

Apartments come fully furnished with XL Full-Size beds, dressers, desks, sofas and lounge chairs, coffee tables, and dinettes or counter stools depending on floor plan. West 20 is also fully equipped with refrigerator, dishwasher and washer and dryer.

Question 2

What do shared and private in XBXB mean?

Accepted Answer

The naming method of American apartments is XBXB. The first B refers to the number of bedrooms, and the second B refers to the bathroom, that is, the number of bathrooms; for example, 3B3B refers to the apartment type with 3 bedrooms and 3 bathrooms. Marked [single] or [private] refers to a single bedroom, and one person lives in one bedroom; in the house type name, if there is a mark [shared] or [double], it refers to a double bedroom, that is, one bedroom 2 people

Question 3

What I rent is a single bedroom, does the bedroom opposite must also be a single bedroom?

Accepted Answer

Not necessarily, if you signed a contract for a single bedroom, you can only be sure that your bedroom is a single bedroom, and the bedroom opposite may be a single bedroom, or it may be a double bedroom for 2 people, depending on what the roommate opposite is renting single bedroom or double bedroom

Question 4

What are the dimensions of the bed?

Accepted Answer

XL Full-Size bed, about 137 cm x 203.5 cm

Question 5

Is there a washer dryer in the room?

Accepted Answer

have

Question 6

Does the apartment have air conditioning?

Accepted Answer

Yes, central air conditioning

Question 7

Does the apartment have a lift?

Accepted Answer

No, the apartment has only 3 floors

Question 8

Is the bedroom door locked?

Accepted Answer

have

Question 9

Does the apartment provide bedding such as quilts and pillows?

Accepted Answer

Not provided, the apartment bedroom is equipped with beds and mattresses, but does not provide personal items such as sheets and quilts, please bring your own sheets, quilts, pillows, towels, etc. when you check in, or you can choose to buy them at the local supermarket when you arrive .

Question 10

Does the apartment have a shuttle bus to the school?

Accepted Answer

No, but the apartment is only a 6-minute walk to campus

Question 11

What year was the apartment built? How many layers are there? How many beds?

Accepted Answer

The apartment was built in 2002, with a total of 3 floors and 1044 beds

Question 12

Is there a supermarket near the apartment?

Accepted Answer

Yes, a 15-minute walk to the south is the business district, with Butler Enterprises, Sam&#x27;s Club, Butler North and many other supermarkets and department stores

Question 13

What public area facilities are there in the apartment?

Accepted Answer

Brand new 24-hour fitness center, resort-style pool with hot tub, basketball and sand volleyball courts, BBQ area, game room, computer cafe

Question 14

Can you take a real shot video of the room I live in?

Accepted Answer

It is generally impossible to shoot specific room videos, because there are currently residents in the rooms, but the apartment will provide a video of the model room as a reference. The overall decoration style is the same as the model room, and the actual room has no soft furnishings and interiors. If the students are in the local area, the apartment will also show the students to visit the model room

Question 15

What is the difference between studio and 1B1B?

Accepted Answer

Studio is similar to 1B1B, the biggest difference is the living room, the price is relatively cheaper than 1B1B. The studio includes a bathroom and a kitchen, but there is no separation between the kitchen, the living room and the bedroom; 1B1B is generally a standard apartment with one bedroom, one living room, one kitchen and one bathroom

Question 16

How about soundproofing the apartment?

Accepted Answer

The sound insulation of housing in the United States is relatively poor compared to domestic ones, but generally speaking, the sound insulation of off-campus apartments is generally better than that of on-campus dormitories. If you rent a studio or 1-room apartment to live by yourself, the sound insulation will be better than shared renting . Units located on higher floors will be quieter than those on lower floors. If your neighbors or roommates make loud noises that disturb your rest, you can give feedback to the front desk of the apartment and ask them to assist in communication.

Question 17

Why is it free to book a room through Haoju?

Accepted Answer

Renting a house through uhomes is exactly the same as renting an apartment by yourself. The vast majority of apartments in the United States are willing to cooperate with rental platforms, and it is stipulated that the apartment shall bear the commission, and must ensure that no matter which channel is used to rent the apartment, the rent needs to be consistent. Therefore, for the uhomes cooperative apartment, uhomes does not charge any fees to the tenants, and helps the students to deal with the room reservation procedures for free throughout the whole process, avoids and solves possible errors or unsmoothness in some processes, avoids risks and saves your time. , and provide students with necessary reminders before moving in; your rent, deposit and other expenses are paid directly to the apartment, and the apartment directly signs a rental contract with the apartment. In addition, uhomes will also pay a part of the commission Give students cash back.

Question 18

Is there any charge for booking this apartment through Yixiang Haoju platform?

Accepted Answer

There is no charge for booking through uhomes. The contract is directly signed with the apartment. Provide an exclusive extra cashback on top of our platform.

Question 19

How often is the rent paid?

Accepted Answer

The rent of the apartment is paid on a monthly basis, and the rent needs to be paid before the 1st of each month;

Question 20

How to pay rent?

Accepted Answer

Accepts payment by cheque, cashier&#x27;s check or online system, usually online on a resident account

Question 21

Can I pay the rent by transfer or cash?

Accepted Answer

Hello, no, American apartments do not accept cash, and wire transfers are not supported. There are several ways to pay rent by check: such as cash checks, Money order to the office or mail to the apartment. ｜Please print the tenant&#x27;s name and room number on the check. Cash check: You need to go to the counter of the Bank of America with an existing account to issue it, and the handling fee is about 5-10 knives. Money Order: You can buy it with cash or Debit Card at Wal-Mart, west union, gas station/convenience store, etc., usually with a limit of $500-1000. ID or social security number is required for purchases over $2000.

Question 22

Does the rent of the apartment include utility fees such as water, electricity and network?

Accepted Answer

Rent includes internet fee, water fee, sewer, garbage collection

Question 23

What is renters insurance premium? Why should I buy renters insurance?

Accepted Answer

When renting a house in the United States, most apartments require tenants to purchase renter&#x27;s insurance. The reason is that if the tenant accidentally causes damage to the house during the living process, such as: water leakage damages the floor or carpet, moving or collision causes damage to the wall, etc., the renter insurance will pay for you to the apartment or The management company pays compensation. The specific requirements of the apartment shall prevail. Most of the insurance can be paid monthly or annually. The cost of rental insurance is quite cheap, with an average of about 10-20 US dollars per month, and the amount of insurance will vary according to your insurance amount, area and selected items.

Question 24

Does the apartment have parking? Indoor or outdoor? How to charge?

Accepted Answer

Yes, outdoor parking lot, free of charge

Question 25

What fees do I need to pay to apply for an apartment?

Accepted Answer

Hello, for the fee details, please refer to the fee details section of the apartment details page

Question 26

My lease period is less than one year, and I have rented for 11.5 months, why have I paid rent 12 ti

Accepted Answer

In fact, the student apartment is charged according to your actual lease period (for example, 11.5 months), and then for the convenience of calculation and management, the entire amount of the housing contract is directly divided into 12 equal parts, charged on a monthly basis, all monthly The installments are all equal. In this case, whether it is the apartment lease or the website description, it is generally not called rent, but 12 month installment, which means 12 monthly installments. In order to facilitate the management of the apartment, the rent of the next month needs to be paid on the 1st of each month or in advance. A late fee may be incurred if it is later than the specified time of the apartment. For details, please refer to the relevant terms of the contract.

Question 27

Are pets allowed in the apartment? How to charge?

Accepted Answer

Pet friendly, pet fee $200 one-time non-refundable

Question 28

What is the apartment application fee?

Accepted Answer

The apartment application fee is collected by the apartment. It is a fee for reviewing the applicant&#x27;s materials. It is also a fee that everyone must pay when applying for an apartment. Note: No matter whether the application is successful or not, the apartment will not refund this fee. Applications will only be officially accepted once the application fee has been submitted.

Question 29

What is the application fee and holding fee?

Accepted Answer

The application fee is collected by the American apartment. It is used to review the applicant’s materials + background review. The apartment will accept the application after payment. The apartment will not be refunded regardless of whether the application is successful or not. The reservation fee is for the apartment to temporarily reserve the apartment for the applicant This period is used to review whether the applicant’s background information meets the requirements, and is generally paid at the same time as the application fee. This fee is non-refundable and will be converted into a part of the deposit later.

Question 30

How will the deposit be refunded?

Accepted Answer

The deposit is generally after the end of the lease period, the apartment will check the tenant&#x27;s room, and if there is no problem, it will usually be returned to the tenant in the form of a check

Question 31

Can the deposit be used against rent?

Accepted Answer

Hello, the deposit cannot be deducted from the rent. The rental deposit is that after the end of the rental period, the apartment will check the tenant’s room for damage and loss of furniture and appliances. Usually, a certain cleaning fee will be charged according to the cleanliness of the room. All Once the area has been inspected, a move out bill will be issued and the remaining deposit will be returned to the tenant

Question 32

Does the rent start from the day I move in?

Accepted Answer

[Student apartment] For the convenience of calculation and management, the annual rent is divided into 12 equal installments, which is reflected in the contract as 12 installments. The first month&#x27;s rent is usually paid before moving in, and the rent is paid on the 1st of each month. Pay 12 times until the end of the lease term, so no matter what day the lease starts, the first month’s rent must be paid in full. Pay in advance, and then pay the rent on the 1st of each month. If the occupancy time is less than one month in the first and last month, the rent of the current month will be calculated on a daily basis. The apartment you are currently browsing is 【Student Apartment】

Question 33

What is the convenience fee displayed when paying rent with a credit card?

Accepted Answer

The convenience fee is a handling fee for credit card payments. International card organizations such as Visa or MasterCard charge the issuing bank an international transaction fee of 1% to 1.5% of each transaction. Although it is charged to the bank, the fee is actually borne by the card reader; Fee or conversion fee, between 1% and 2%. Different banks will vary. It is recommended that students use a US debit card to pay rent, and the handling fee will be very low

Question 34

What should I do if the rent payment shows that the payment has failed?

Accepted Answer

If the online rent payment fails, it is usually because the bank has a limited payment limit. It is recommended to make multiple payments, or use another bank card for payment, or contact the bank to ask the reason

Question 35

Can the parking fee be paid later?

Accepted Answer

If you need a parking space, you can go to the front desk of the apartment to handle it after check-in, and pay the parking fee to the apartment after you go through the procedures. If you don’t need a parking space, you don’t need to pay the parking fee

Question 36

Can I be assigned with a designated roommate?

Accepted Answer

This apartment is a student apartment, and the student apartment is rented out for a single room. Everyone signs an individual lease, that is, an individual lease. In this case, each person only needs to be responsible for his own lease; the student apartment is randomly assigned rooms , When booking a room, you can choose the type of apartment you want to book; the apartment will uniformly schedule and arrange the room of each resident a period of time before check-in. Many students can only obtain their specific room number information when they check-in. So if you have a roommate, you can tell the consultant when you book the room. The consultant will help you tell the apartment to try to arrange them together, but the apartment will not guarantee this; if you do not have a roommate, the apartment will match you with a roommate. In principle, the apartment All official roommate matching is only based on living habits and the same gender. The apartment roommate matching form generally does not ask everyone&#x27;s nationality and race, because it will involve racial discrimination.

Question 37

Can I choose a room? When can I know the room number?

Accepted Answer

The student apartment is randomly assigned rooms. When booking a room, you can choose the type of apartment you want to book; the apartment will be uniformly scheduled and arranged for each resident’s unit and room a period of time before check-in. Many students can only get it when they check in. Your specific room number information.

Question 38

Can I choose a specific floor and orientation?

Accepted Answer

Student apartments will randomly allocate rooms, but you can note your preferences when applying (such as floor preferences, rooms with better sunlight, roommate preferences, etc.). Apartments will generally be given priority when there are enough vacancies, but apartments will only be allocated. Arrange as much as possible, there is no guarantee that you will be allocated

Question 39

Are boys and girls mixed?

Accepted Answer

If you are renting a whole apartment, men and women can live together; if you are renting a single bed and a single room, unless there are special requirements, the apartment will arrange same-sex occupancy.

Question 40

Is the rent when I submit the application the final rent?

Accepted Answer

Hello, the reservation is based on the rent when the contract is signed. After submitting the application form, the apartment will review the background information of the tenant and sign the contract. The rent is based on the rent on the contract when the contract is signed. Sign as soon as possible after release to avoid losses caused by apartment price increases

Question 41

What is the reservation process?

Accepted Answer

The booking process is as follows (Note: All fees are paid directly to the apartment, the contract is signed directly with the apartment, and uhomes does not charge any fees) [Step 1] In the uhomes app, find the apartment that you want to apply for, and click [immediately] Application] Fill out the application form, and a consultant will contact you to help you book a room. 【Step2】Pay the application fee to the apartment (the handling fee for the apartment to review the background information of the tenant), and some apartments will allow you to pay the retention fee. You can refer to the fee details section to pay After that, the apartment will start accepting applications from students. No matter whether the application is successful or not, the apartment will not return it [Step3] The apartment will review the application materials, and will send the contract after the approval [Step4] Sign the contract [step5] Pay the deposit to the apartment [step6] 】Purchase rental insurance before moving in, and pay the first month&#x27;s rent (if an international student does not have an SSN, usually 2 months&#x27; rent will be used as a deposit, and the apartment will refund it after the apartment checks that there is no problem after the end of the rent)

Question 42

What is the difference between booking through your platform and booking by myself?

Accepted Answer

Renting a house through uhomes is exactly the same as renting an apartment by yourself. The vast majority of apartments in the United States are willing to cooperate with rental platforms, and it is stipulated that the apartment shall bear the commission, and must ensure that no matter which channel is used to rent the apartment, the rent needs to be consistent. Therefore, for the uhomes cooperative apartment, uhomes does not charge any fees to the tenants, and helps the students to deal with the room reservation procedures for free throughout the whole process, avoids and solves possible errors or unsmoothness in some processes, avoids risks and saves your time. , and provide students with necessary reminders before moving in; your rent, deposit and other expenses are paid directly to the apartment, and the apartment directly signs a rental contract with the apartment. In addition, uhomes will also pay a part of the commission Give students cash back.

Question 43

Is there a fixed start date and lease term for the apartment?

Accepted Answer

Yes, this apartment is a student apartment with a fixed starting time and lease period

Question 44

What does an individual lease mean?

Accepted Answer

Student apartments can be rented out by bed or a separate room, that is, each resident signs an individual lease, which means that each person is only responsible for part of their unit lease or bed. If your roommate fails, you don&#x27;t have to pay their fees

Question 45

What are the required application materials?

Accepted Answer

Step1: In the house type you want to apply for, click [Apply Now] Step2: Upload your passport and I20

Question 46

Can I book an apartment under the age of 18?

Accepted Answer

Household occupants with children under the age of eighteen (18) who live with (i) at least one parent, legal guardian, or other person who has legal custody of the child under that age, or ( ii) the designee of such parent or other person having such guardianship, with the written permission of such parent or other person. For households with children, all household members eighteen (18) years of age or older must: (A) complete an application, and (B) sign a lease as a resident. For families with children under the age of eighteen (18), a minimum of two (2) persons are permitted in one bedroom. If a family with children under the age of eighteen (18) requires additional occupancy per bedroom, depending on various factors, including but not limited to bedroom and unit size, age of children, configuration of unit, any physical constraints of the property, may Additional occupants allowed, and local occupancy codes. If the child occupant turns eighteen (18) during the term of the lease, the lease will be allowed to complete its term, but will only be renewed subject to compliance with the stated occupancy policy. Child occupants under twenty-four (24) months at the time of signing the lease will not count towards the maximum occupancy in the occupancy policy, but will count towards subsequent leases if they turn twenty-four (24) years of age) The number of months of the lease term. The property reserves the right to rent out any spare bedrooms.

Question 47

Can I check in early?

Accepted Answer

Apartments in the United States are generally not allowed to move in early, because the previous tenant has not moved out or the apartment needs to be cleaned after the previous tenant has moved out~

Question 48

What should I bring to my new apartment?

Accepted Answer

Although the apartment has basic furniture and home appliances, the following are not included in the apartment. Tenants can refer to the following items to prepare the public area: electronic products and corresponding wires/chargers, trash cans, garbage bags, pots and pans , plates, cups, cutlery, coffee pot. Cleaning/disinfecting supplies, dish detergent, laundry detergent, etc. Bedroom: Sheets, quilts, pillows, towels, toiletries, bath hooks and curtains, trash cans, and anything that makes you feel at home.

Question 49

When can I check in when I arrive? How to do it?

Accepted Answer

Under normal circumstances, check-in is only possible during the working hours of the apartment. You need to contact the apartment in advance for early or late check-in, subject to the requirements of the apartment. Usually, American apartments cannot be checked in earlier than the rental start date. Documents required for check in: passport, electronic version of rental contract, electronic version of rental insurance

Question 50

When can I check in?

Accepted Answer

You can check in on the day when the lease term of the contract begins. If you arrive at the apartment during non-working hours, it is best to inform the apartment by email in advance so that the apartment can arrange check-in. The management office of the apartment will have specified office hours, (the office hours of the apartment are: MON - FRI: 9AM - 6PM, SAT: 10AM - 4PM, SUN: 12PM - 4PM) Therefore, if the office hours exceed the day, you have to wait until the next day handle. Some apartments do not work on weekends, so students should arrange air tickets and itinerary reasonably according to the office hours of the apartment. After all, the apartment is not a hotel, if you arrive after office hours on the day, please contact the temporary accommodation in advance.

Question 51

I can&#x27;t arrive at the apartment according to the rental start time in the contract, can I check in t

Accepted Answer

It is possible to move in a few days later, but it is recommended to explain to the apartment in advance the reason why you cannot move in as scheduled and the expected time to move in, and the rent needs to be paid to the apartment normally according to the time stipulated in the contract

Question 52

Is there an open fire for cooking in the apartment?

Accepted Answer

Hello, there are basically no open flames in American apartments for safety reasons, but they can be used for normal cooking

Question 53

Do I need to clean the room by myself after check-in?

Accepted Answer

Hello, after moving in, the tenant needs to clean the room by himself

Question 54

Can I change rooms after check-in?

Accepted Answer

If you have verified with the apartment that there are vacancies, you can negotiate to change the room under normal circumstances. The apartment will charge a certain fee for the room change. Whether you can change the room needs to be negotiated with the apartment at that time

Question 55

What happens if I move out on my own before the tenancy ends?

Accepted Answer

You can move out before the lease expires, but you still need to pay the rent for the remaining months in the lease, or sublease the room and let others continue to pay the rent, otherwise it will be a breach of contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even reflect it to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 56

I have already applied for and signed the lease, but I want to go back, what should I do?

Accepted Answer

In the United States, the content of the contract and the signature are very particular. Once the lease is signed, all the content of the contract must be fulfilled. If you cannot move in, it is recommended that you sublease the room and let others continue to pay the rent, otherwise it will be a breach of the contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even reflect it to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 57

Do you allow friends to stay in the apartment?

Accepted Answer

few days are allowed

Question 58

How do I move in and want to terminate the contract early?

Accepted Answer

If you have already moved in and want to return home early, you need to sublet the contract on your side. You can post the sublet information on the uhomes app to find the lessee. Before finding the lessee, the contract is still in your own name, and you still need to pay the rent normally. After you find the lessee and complete the subletting procedures, you will no longer have any financial responsibility for the house, and the subsequent rent will be Paid to the apartment by the lessee.

Question 59

If the lease is about to expire, what do I need to do to cancel the lease?

Accepted Answer

After the lease expires, if you don’t renew the lease and want to move out, you generally need to inform the apartment 60-90 days in advance. If you don’t notify, the apartment may automatically renew the contract. This is generally stipulated in the contract, which is interpreted by the contract and the apartment. allow.

Question 60

I signed a 12-month lease contract, can I sublease it halfway?

Accepted Answer

Yes, apartments generally have a formal subletting clause. After the formal subletting process is completed, you will no longer have any financial responsibility for the house. For subletting, the apartment will charge a subletting fee (see fee details) The process of subletting an American apartment is as follows Step1: Publish the subletting on the Yixiang APP. Find the lessee Step2: Inform the uhomes consultant who you want to sublet to, and the consultant will help you with the subletting procedures. Step3: A subletting fee will be charged at the apartment. Step4: The lessee goes through the normal rental procedures. successful rent

Question 61

What should I do if I want to renew the lease after the lease term expires?

Accepted Answer

Generally, the student apartment can be renewed for the next year after moving in, and the time is probably from October to December. If you need to renew the lease in the next year, it is recommended to contact the apartment office in advance

Question 62

After the end of the lease term, what issues should be paid attention to when going through the leas

Accepted Answer

When you quit the lease, you need to basically restore the apartment to the way you checked in, that is, clean the apartment, leave no personal items or garbage, and keep all the facilities in the apartment intact. You need to fill out the Move-out checklist, and check with the apartment staff one by one whether the required cleaning is up to standard to ensure that the deposit can be fully refunded. Don&#x27;t forget to leave the correct check payable and mailing address to the apartment.

Question 63

Will the apartment collect my packages before I move in?

Accepted Answer

It is not allowed before check-in. The apartment requires you to check in yourself before you can collect the package.

Question 64

The facilities in the room are broken, who can I ask for repairs?

Accepted Answer

If you need maintenance, simply visit your resident account on the condo website and fill out a maintenance request. Also call or stop by the front desk. In case of emergency, please notify the front desk immediately.

West 20, Gainesville

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Basic Info

1 review

House Rules

West 20 FAQs

Is the apartment furnished?

What do shared and private in XBXB mean?

What I rent is a single bedroom, does the bedroom opposite must also be a single bedroom?

Is the apartment furnished?

What do shared and private in XBXB mean?

What I rent is a single bedroom, does the bedroom opposite must also be a single bedroom?

What are the dimensions of the bed?

Is there a washer dryer in the room?

Does the apartment have air conditioning?

Does the apartment have a lift?

Is the bedroom door locked?

Does the apartment provide bedding such as quilts and pillows?

Does the apartment have a shuttle bus to the school?

What year was the apartment built? How many layers are there? How many beds?

Is there a supermarket near the apartment?

What public area facilities are there in the apartment?

Can you take a real shot video of the room I live in?

What is the difference between studio and 1B1B?

How about soundproofing the apartment?

Why is it free to book a room through Haoju?

Is there any charge for booking this apartment through Yixiang Haoju platform?

How often is the rent paid?

How to pay rent?

Can I pay the rent by transfer or cash?

Does the rent of the apartment include utility fees such as water, electricity and network?

What is renters insurance premium? Why should I buy renters insurance?

Does the apartment have parking? Indoor or outdoor? How to charge?

What fees do I need to pay to apply for an apartment?

My lease period is less than one year, and I have rented for 11.5 months, why have I paid rent 12 ti

Are pets allowed in the apartment? How to charge?

What is the apartment application fee?

What is the application fee and holding fee?

How will the deposit be refunded?

Can the deposit be used against rent?

Does the rent start from the day I move in?

What is the convenience fee displayed when paying rent with a credit card?

What should I do if the rent payment shows that the payment has failed?

Can the parking fee be paid later?

Can I be assigned with a designated roommate?

Can I choose a room? When can I know the room number?

Can I choose a specific floor and orientation?

Are boys and girls mixed?

Is the rent when I submit the application the final rent?

What is the reservation process?

What is the difference between booking through your platform and booking by myself?

Is there a fixed start date and lease term for the apartment?

What does an individual lease mean?

What are the required application materials?

Can I book an apartment under the age of 18?

Can I check in early?

What should I bring to my new apartment?

When can I check in when I arrive? How to do it?

When can I check in?

I can't arrive at the apartment according to the rental start time in the contract, can I check in t

Is there an open fire for cooking in the apartment?

Do I need to clean the room by myself after check-in?

Can I change rooms after check-in?

What happens if I move out on my own before the tenancy ends?

I have already applied for and signed the lease, but I want to go back, what should I do?

Do you allow friends to stay in the apartment?

How do I move in and want to terminate the contract early?

If the lease is about to expire, what do I need to do to cancel the lease?

I signed a 12-month lease contract, can I sublease it halfway?

What should I do if I want to renew the lease after the lease term expires?

After the end of the lease term, what issues should be paid attention to when going through the leas

Will the apartment collect my packages before I move in?

The facilities in the room are broken, who can I ask for repairs?

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