Redfern Student Accommodation, Sydney

Cancellation Policy
Residential Agreement Cancellations
Once a Residential Agreement (“Agreement”) has been signed, the student must comply with the terms and conditions of that Agreement. Whilst the terms of the Agreement vary between different Australian States, the student is required to pay the rental due for the term of the Agreement. If the original student wants to cancel their agreement with apartment and they or apartment finds a replacement student to take over the balance of the Agreement, the original student will no longer be required to comply with the terms of the Agreement. This will typically incur a cancellation administration fee of between 1-2 week’s rent.

Students may also cancel an Agreement without charge as part of apartment’s “No Visa, No Offer, No Pay” option if they are:
Unable to secure an Australian Visa；
Declined entry to their intended course of study in Australia.
The cancellation request must include supporting documents and be received prior to their lease commencement date.

ADDITIONAL TERM-NOTICE PERIOD FOR BREAK LEASE
The tenant must notify the landlord in writing 14 days prior to returning possession of the premises to the landlord if the tenant chooses to break their lease.

BREAK FEE FOR FIXED TERM OF NOT MORE THAN3 YEARS
The tenant agrees that, if the tenant ends the residential tenancy agreement before the end of the fixed term of the agreement, the tenant must pay a break fee of the following amount if the fixed term is not more than 3years:
1. 4weeks rent if less than 25% of the fixed term has expired,
2. 3 weeks rent if 25% or more but less than 50% of the fixed term has expired,
3. 2 weeks rent if 50% or more but less than 75% of the fixed term has expired,
4. 1 week's rent if 75% or more of the fixed term has expired.

International Students
If you are affected by student visa processing delays, please contact your apartment property to discuss options.

Reservation Cancellations
If you are yet to sign your Residential Agreement, please see below for our Reservation Cancellation and Refund policy in your state.

Sydney (New South Wales)
The property will reserve the room for a minimum period of 7 days (or longer if both parties agree) to allow the customer to review and sign a residential agreement and associated documentation. Upon signing the residential agreement, the deposit will go towards the rent payable under the agreement. The customer can only cancel the reservation for a full refund if a written letter of cancellation is sent by email to your property prior to your Agreement start date for the following reasons:

The customer provides evidence that they have not been able secure an Australian Visa or they have been declined entry to their intended course of study in Australia.
The property has made any false or misleading statements or failed to disclose any material facts.
If the customer otherwise decides not to enter into the residential agreement the upfront deposit will not be refunded.

After signing the residential agreement, please refer to the property’s Standard Cancellation Policy.

NRAS Rooms: For special conditions relating to the refund of holding deposits for NRAS rooms, please review the NRAS eligibility criteria.