ALTURA

Cooling Off 1. If the Tenant cancels their application for accommodation before entering into the Tenancy or fails to enter into the Tenancy within seven (7) calendar days of the offer of accommodation being issued by Student Living (the “Deadline for Agreement”), Student Living will provide a full refund of the Holding Deposit. 2. If the Tenant, having entered into the Tenancy, cancels their Tenancy within seven (7) calendar days of having entered into it, Student Living will provide a full refund of the Holding Deposit. 3. The Tenant can cancel their accommodation booking under Clauses 3.1 and 3.2 above by sending an email to the relevant Accommodation Office email address listed on the individual sites contact details . The Tenant’s Holding Deposit will be refunded within seven (7) calendar days of the Tenant’s cancellation or of the Deadline for Agreement as applicable. 4. If the Tenant wishes to cancel their Tenancy after signing this Agreement, Clause 4 below will apply We recommend that if you are awaiting a visa or exam results to attend University you do not book until you have received these. If after you have booked and confirmed your place you decide to withdraw you will need to find a replacement for your room. 1st Year Students Only – Potential ‘No Place’ Release a. You might be eligible to be released from your agreement if you are a first year prospective undergraduate student and your offer of a place at your preferred University/College is withdrawn due to your not achieving the required entry grades or your having surpassed the necessary entry grades and chosen to attend a different University/College. To apply to be released from your agreement in the above circumstances you will need to supply: i. a written rejection letter from your chosen University/College; or ii. a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within seven (7) calendar days from the date your results are published. Please email the documentation.On receipt of the required documentation it will be verified and, provided we are satisfied, we will cancel your agreement and refund your deposit in full. January 2021 In-Take If you cancel your application for accommodation before entering into the Tenancy, or fail to enter into the Tenancy within seven (7) calendar days of the offer of accommodation being issued by Student Living, Student Living will provide a full refund of the Holding Deposit. We recommend that if you are awaiting a visa or exam results to attend University you do not book until you have received these. If after you have booked and confirmed your place you decide to withdraw you will need to find a replacement for your room.