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House Rules

undefined FAQs

Can it be rented for 1 week?

We offer leases from 2-51 weeks, starting from 2 weeks.

Is there a requirement for the start and end dates of the lease term?

We provide full-week rental services starting and ending on weekends, and the start and end dates of the rental period need to be on weekends.

What are the check-in and check-out times?

Check-in is from 3pm to 7pm; check-out is before 10am.

Can it be rented for 1 week?

We offer leases from 2-51 weeks, starting from 2 weeks.

Is there a requirement for the start and end dates of the lease term?

We provide full-week rental services starting and ending on weekends, and the start and end dates of the rental period need to be on weekends.

What are the check-in and check-out times?

Check-in is from 3pm to 7pm; check-out is before 10am.

Can non-students book a room?

Yes, our Stay Club Camden, Kentish Town, Finsbury House, West Green House can accommodate non-student groups.

Is there an age limit for check-in? Are minors acceptable?

We accept guests who are 18+, if you are 18 during your stay.

Is a guarantor required? Do I have to pay Council tax?

No, no council tax.

Is the price all inclusive?

Yes, the price is all inclusive.

Besides the room fee, are there any other expenses?

In addition to the room fee, we also charge a service fee of 114 pounds, which includes a cleaning and disinfection before check-in and a new bedding (sheets, quilt covers, pillows, quilts). In order to ensure the safety of the property in the room, we also charge a housing deposit of 250 pounds. After checking out, you will receive a refund reminder email from our finance department, and you can refund according to the steps.

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When do I need to pay?

The deposit of 250 pounds needs to be paid within 48 hours after receiving the Invoice; the rest of the room fee needs to be paid 4 weeks or more before check-in. If the booking date is less than 4 weeks from the check-in date, payment must be made together with the deposit.

Is an installment purchase possible?

Yes, we offer installment payment plans for orders over £5,000 in total, please consult our sales consultant for details.

What is the cancellation policy like?

If you cancel the order more than four weeks before check-in, you can cancel the order without liability by paying a deposit of 250 pounds and a service fee of 114 pounds. Cancellation within four weeks before check-in will incur a £250 deposit, £114 service charge, and 4 weeks room rate. If you cancel the reservation after check-in, you need to be responsible for the full amount of the rental period, pay the full amount or find a replacement to cancel the contract. After subletting, the deposit will not be refunded.

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Is double occupancy possible?

Yes, some studios allow double occupancy for an additional charge of £50 per week.

Can I choose a room number?

Sorry, we offer a flexible rental period of 2-51 weeks, and the room turnover rate is high. We cannot provide customers with accurate room numbers when booking. The specific room arrangement is subject to the notice at the front desk when you check in.

Can students from other cities book a room?

Yes, as long as you are a student and over 18 years old.

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House Rules

undefined FAQs

Can it be rented for 1 week?

Is there a requirement for the start and end dates of the lease term?

What are the check-in and check-out times?

Can it be rented for 1 week?

Is there a requirement for the start and end dates of the lease term?

What are the check-in and check-out times?

Can non-students book a room?

Is there an age limit for check-in? Are minors acceptable?

Is a guarantor required? Do I have to pay Council tax?

Is the price all inclusive?

Besides the room fee, are there any other expenses?

When do I need to pay?

Is an installment purchase possible?

What is the cancellation policy like?

Is double occupancy possible?

Can I choose a room number?

Can students from other cities book a room?

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