Question 1

Is the apartment furnished?

Accepted Answer

The entire rented apartment in the United States is generally unfurnished, that is, beds, sofas, and tables are generally not available, because Americans adhere to the principle of clean move-in. clean move-out. But kitchen appliances such as refrigerators, ovens, stoves, etc. are generally complete. There are various ways to buy furniture. You can buy some second-hand furniture through IKEA, target, etc., or contact seniors and sisters. Very cost-effective.

Question 2

What does XBXB in the house type mean?

Accepted Answer

The naming method of American apartments is XBXB, the first B refers to the number of Bedroom bedrooms, and the second B refers to the Bathroom, that is, the number of bathrooms; for example, 3B3B refers to the apartment type with 3 bedrooms and 3 bathrooms, the specific layout It is recommended that you can refer to the floor plan

Question 3

What is the lease form for this apartment? What is a Joint lease (joint lease)?

Accepted Answer

This apartment is rented out as a whole, that is, Joint leases, which means "joint lease". That is to say, several roommates sign a joint contract for renting a house together, and everyone has full payment responsibility for the room. If you are alone and want to sign a 3-bedroom, 3-bathroom house, you have to sign the whole thing, or wait until you have roommates to sign together. At the same time, if you live in a house under a joint lease and your roommate moves out suddenly, the apartment will also pursue the full rent from you if the apartment cannot contact your roommate.

Question 4

The apartment is a joint lease (joint lease), but I only have one person, what should I do?

Accepted Answer

If you are just one person, you can still sign a lease, but you will have to sign an entire apartment. You can look for other roommates after you sign the contract. Herein lies the risk: you rent an entire apartment and may not be able to find a suitable roommate, but you are personally responsible for the rent of the entire apartment. Therefore, in the case of a joint lease, it is recommended that students find all roommates first, and then sign the contract together. Also under a joint tenancy, whenever you find roommates, it is advisable to be sure to add their names to the tenancy agreement.

Question 5

Why are the rents different for the same 2-bedroom or 3-bedroom apartment?

Accepted Answer

The specific price of social apartments in the United States is determined by many factors. The floor, starting date, and lease period will all affect the specific price of the room. Therefore, different rooms of the same type have different prices, and the same house has different starting dates. The rental period and price will also vary. For the latest availability and price, you can consult an advisor to inquire for you

Question 6

How long in advance do you usually have vacancies?

Accepted Answer

Since the apartment needs to ask the tenants whether they need to renew the contract 1-2 months in advance, and if the contract is not renewed, the vacant room will be put on the market for rent, so the latest rent and vacancy situation are usually not known until about 2 months in advance. Students can consult consultants to check the latest vacancies and rents, and at the same time fill in the application form on the uhomes app and wait in line to wait for the vacancy to come out before making a reservation

Question 7

Is there a washer dryer in the room?

Accepted Answer

No, the apartment has a laundry room

Question 8

How big is each bedroom?

Accepted Answer

The specific bedroom size apartment is not provided. According to the feedback from the students, it is about 11-15 square meters, subject to the actual occupancy

Question 9

Does the apartment have a lift?

Accepted Answer

with elevator

Question 10

Is it safe to live in an apartment?

Accepted Answer

The apartment will have a smart door lock

Question 11

Does the apartment have a shuttle bus to the school?

Accepted Answer

No, the apartment is relatively close to the school, and you can walk to the school

Question 12

What year was the apartment built? How many layers are there? How many beds?

Accepted Answer

Built in 1923315 units10 stories

Question 13

Is there a supermarket near the apartment?

Accepted Answer

Yes, there are supermarkets around the apartment

Question 14

What public area facilities are there in the apartment?

Accepted Answer

Full concierge services; bike storage; laundry facilities; smart home technology; package lockers; business center; wireless Internet in public areas

Question 15

Can you take a real shot video of the room I live in?

Accepted Answer

It is generally impossible to shoot specific room videos, because there are currently residents in the rooms, but the apartment will provide a video of the model room as a reference. The overall decoration style is the same as the model room, and the actual room has no soft furnishings and interiors. If the students are in the local area, the apartment will also show the students to visit the model room

Question 16

What is the difference between studio and 1B1B?

Accepted Answer

Studio is similar to 1B1B, the biggest difference is the living room, the price is relatively cheaper than 1B1B. The studio includes a bathroom and a kitchen, but there is no separation between the kitchen, the living room and the bedroom; 1B1B is generally a standard apartment with one bedroom, one living room, one kitchen and one bathroom

Question 17

How about soundproofing the apartment?

Accepted Answer

The sound insulation of housing in the United States is relatively poor compared to domestic ones, but generally speaking, the sound insulation of off-campus apartments is generally better than that of on-campus dormitories. If you rent a studio or 1-room apartment to live by yourself, the sound insulation will be better than shared renting . Units located on higher floors will be quieter than those on lower floors. If your neighbors or roommates make loud noises that disturb your rest, you can give feedback to the front desk of the apartment and ask them to assist in communication.

Question 18

Why is it free to book a room through Haoju?

Accepted Answer

Renting a house through uhomes is exactly the same as renting an apartment by yourself. The vast majority of apartments in the United States are willing to cooperate with rental platforms, and it is stipulated that the apartment shall bear the commission, and must ensure that no matter which channel is used to rent the apartment, the rent needs to be consistent. Therefore, for the uhomes cooperative apartment, uhomes does not charge any fees to the tenants, and helps the students to deal with the room reservation procedures for free throughout the whole process, avoids and solves possible errors or unsmoothness in some processes, avoids risks and saves your time. , and provide students with necessary reminders before moving in; your rent, deposit and other expenses are paid directly to the apartment, and the apartment directly signs a rental contract with the apartment. In addition, uhomes will also pay a part of the commission Give students cash back.

Question 19

Is there any charge for booking this apartment through Yixiang Haoju platform?

Accepted Answer

There is no charge for booking through uhomes. The contract is directly signed with the apartment. Provide an exclusive extra cashback on top of our platform.

Question 20

How often is the rent paid?

Accepted Answer

The rent of the apartment is paid on a monthly basis, and the rent needs to be paid before the 1st of each month;

Question 21

How to pay rent?

Accepted Answer

You can pay the rent through the Yixiang APP. It can be done with one click in the APP, and the account will be credited within 1-2 working days. There is no full transfer fee, and no foreign exchange quota is occupied.

Question 22

Can I pay the rent by transfer or cash?

Accepted Answer

Hello, American apartments do not accept cash and do not support wire transfers. There are two ways to pay the rent: You can pay the rent through the Yixiang APP. It can be done with one click in the APP, and the account will arrive within 1-2 working days. The full amount of the transfer fee does not occupy the foreign exchange quota. Method 2: Pay the rent by check: such as cashier check, money order to the office or mail to the apartment. ｜Please print the tenant&#x27;s name and room number on the check. Cashier check: You need to go to the counter of the Bank of America with an existing account to issue it, and the handling fee is about 5-10 knives. Money Order: You can buy it with cash or Debit Card at Wal-Mart, west union, gas station/convenience store, etc., usually with a limit of $500-1000. ID or social security number is required for purchases over $2000.

Question 23

Does the rent of the apartment include utility fees such as water, electricity and network?

Accepted Answer

Hello, it is not included, the tenant needs to pay the bill according to the usage every month. Miscellaneous fees such as water and electricity grids are generally $80-$180/month, water and electricity are generally $30-$80/month, and network fees are generally $30-$100+/month. The specific monthly fee depends on the tenant’s usage

Question 24

What is renters insurance premium? Why should I buy renters insurance?

Accepted Answer

When renting a house in the United States, most apartments require tenants to purchase renter&#x27;s insurance. The reason is that if the tenant accidentally causes damage to the house during the living process, such as: water leakage damages the floor or carpet, moving or collision causes damage to the wall, etc., the renter insurance will pay for you to the apartment or The management company pays compensation. The specific requirements of the apartment shall prevail. Most of the insurance can be paid monthly or annually. The cost of rental insurance is quite cheap, with an average of about 10-20 US dollars per month, and the amount of insurance will vary according to your insurance amount, area and selected items.

Question 25

Does the apartment have parking? Indoor or outdoor? How to charge?

Accepted Answer

Apartment without parking

Question 26

What fees do I need to pay to apply for an apartment?

Accepted Answer

Hello, for the fee details, please refer to the fee details section of the apartment details page

Question 27

What is the apartment application fee?

Accepted Answer

The apartment application fee is collected by the apartment. It is a fee for reviewing the applicant&#x27;s materials. It is also a fee that everyone must pay when applying for an apartment. Note: No matter whether the application is successful or not, the apartment will not refund this fee. Applications will only be officially accepted once the application fee has been submitted.

Question 28

What is the application fee and holding fee?

Accepted Answer

The application fee is collected by the American apartment. It is used to review the applicant’s materials + background review. The apartment will accept the application after payment. The apartment will not be refunded regardless of whether the application is successful or not. The reservation fee is for the apartment to temporarily reserve the apartment for the applicant This period is used to review whether the applicant’s background information meets the requirements, and is generally paid at the same time as the application fee. This fee is non-refundable and will be converted into a part of the deposit later.

Question 29

How will the deposit be refunded?

Accepted Answer

The deposit is generally after the end of the lease period, the apartment will check the tenant&#x27;s room, and if there is no problem, it will usually be returned to the tenant in the form of a check

Question 30

Can the deposit be used against rent?

Accepted Answer

Hello, the deposit cannot be deducted from the rent. The rental deposit is that after the end of the rental period, the apartment will check the tenant’s room for damage and loss of furniture and appliances. Usually, a certain cleaning fee will be charged according to the cleanliness of the room. All Once the area has been inspected, a move out bill will be issued and the remaining deposit will be returned to the tenant

Question 31

Does the rent start from the day I move in?

Accepted Answer

[Student apartment] For the convenience of calculation and management, the annual rent is divided into 12 equal installments, which is reflected in the contract as 12 installments. The first month&#x27;s rent is usually paid before moving in, and then the rent is paid on the 1st of each month. Pay 12 times until the end of the lease period, so no matter what day the lease starts, the first month&#x27;s rent must be paid in full [Social apartment] The rent is calculated from the date of the lease start date on the contract, and the first month&#x27;s rent is generally paid when you move in. Pay in advance, and then pay the rent on the 1st of each month. If the occupancy time is less than one month in the first and last month, the rent of the current month will be calculated on a daily basis. The apartment you are currently browsing is 【Social Apartment】

Question 32

What is the convenience fee displayed when paying rent with a credit card?

Accepted Answer

The convenience fee is a handling fee for credit card payments. International card organizations such as Visa or MasterCard charge the issuing bank an international transaction fee of 1% to 1.5% of each transaction. Although it is charged to the bank, the fee is actually borne by the card reader; Fee or conversion fee, between 1% and 2%. Different banks will vary. It is recommended that students use a US debit card to pay rent, and the handling fee will be very low

Question 33

What should I do if the rent payment shows that the payment has failed?

Accepted Answer

If the online rent payment fails, it is usually because the bank has a limited payment limit. It is recommended to make multiple payments, or use another bank card for payment, or contact the bank to ask the reason

Question 34

Can the parking fee be paid later?

Accepted Answer

If you need a parking space, you can go to the front desk of the apartment to handle it after check-in, and pay the parking fee to the apartment after you go through the procedures. If you don’t need a parking space, you don’t need to pay the parking fee

Question 35

Is the rent when I submit the application the final rent?

Accepted Answer

Hello, the reservation is based on the rent when the contract is signed. After submitting the application form, the apartment will review the background information of the tenant and sign the contract. The rent is based on the rent on the contract when the contract is signed. Sign as soon as possible after release to avoid losses caused by apartment price increases

Question 36

What is the reservation process?

Accepted Answer

Reservation process (Note: All fees are paid to the apartment, the contract is directly signed with the apartment, and uhomes does not charge any fees) [Step 1] In the uhomes app, find the apartment type you want to apply for, and click [Apply Now] 】Fill out the application form, and a consultant will help you book a room. 【Step2】Pay the application fee to the apartment (the handling fee for the apartment to review the background information of the tenant), and some apartments will allow you to pay the retention fee. We will start to accept applications from students, and the apartment will not return whether the application is successful or not [Step3] The apartment will review the application materials, and will send the contract after the review is passed [Step4] Sign the contract [step5] Pay the deposit to the apartment [step6] Before moving in Open a good electricity and gas account, purchase rental insurance, and pay the first month&#x27;s rent (if an international student does not have an SSN, usually 2 months&#x27; rent is used as a deposit, and the apartment will refund it after the apartment checks that there is no problem after the rent is over)

Question 37

What is the difference between booking through your platform and booking by myself?

Accepted Answer

Renting a house through uhomes is exactly the same as renting an apartment by yourself. The vast majority of apartments in the United States are willing to cooperate with rental platforms, and it is stipulated that the apartment shall bear the commission, and must ensure that no matter which channel is used to rent the apartment, the rent needs to be consistent. Therefore, for the uhomes cooperative apartment, uhomes does not charge any fees to the tenants, and helps the students to deal with the room reservation procedures for free throughout the whole process, avoids and solves possible errors or unsmoothness in some processes, avoids risks and saves your time. , and provide students with necessary reminders before moving in; your rent, deposit and other expenses are paid directly to the apartment, and the apartment directly signs a rental contract with the apartment. In addition, uhomes will also pay a part of the commission Give students cash back.

Question 38

What are the required application materials?

Accepted Answer

Step1: In the house type you want to apply for, click [Apply Now] Step2: Upload your passport and I20

Question 39

Can I book an apartment under the age of 18?

Accepted Answer

Sorry, according to the requirements of the United States, all students staying in American apartments must be at least 18 years old at the time of check-in. If you are at least 17 years old, but you will be at least 18 years old at the time of check-in, you can also book

Question 40

What should I bring to my new apartment?

Accepted Answer

Although the apartment has basic furniture and home appliances, the following are not included in the apartment. Tenants can refer to the following items to prepare the public area: electronic products and corresponding wires/chargers, trash cans, garbage bags, pots and pans , plates, cups, cutlery, coffee pot. Cleaning/disinfecting supplies, dish detergent, laundry detergent, etc. Bedroom: Sheets, quilts, pillows, towels, toiletries, bath hooks and curtains, trash cans, and anything that makes you feel at home.

Question 41

When can I check in when I arrive? How to do it?

Accepted Answer

Under normal circumstances, check-in is only possible during the working hours of the apartment. You need to contact the apartment in advance for early or late check-in, subject to the requirements of the apartment. Usually, American apartments cannot be checked in earlier than the rental start date. Documents required for check in: passport, electronic version of rental contract, electronic version of rental insurance

Question 42

When can I check in?

Accepted Answer

You can check in on the day when the lease term starts. If you arrive at the apartment during non-working hours, it is best to email the apartment in advance so that the apartment can arrange check-in. The management office of the apartment will have specified office hours, (the office hours of the apartment are: RESIDENT SERVICE HOURS MF: 10AM-6PM ) Therefore, if the office hours are exceeded on the same day, you will have to wait until the next day. Some apartments do not work on weekends, so students should arrange air tickets and itinerary reasonably according to the office hours of the apartment. After all, the apartment is not a hotel, if you arrive after office hours on the day, please contact the temporary accommodation in advance.

Question 43

I can&#x27;t arrive at the apartment according to the rental start time in the contract, can I check in t

Accepted Answer

You can check in a few days later, but it is recommended to explain to the apartment in advance the reason why you cannot check in as scheduled and the expected time of check in, but the rent needs to be paid to the apartment normally according to the time stipulated in the contract

Question 44

Is there an open fire for cooking in the apartment?

Accepted Answer

Hello, there are basically no open flames in American apartments for safety reasons, but they can be used for normal cooking

Question 45

Do I need to clean the room by myself after check-in?

Accepted Answer

Hello, after moving in, the tenant needs to clean the room by himself

Question 46

Can I change rooms after check-in?

Accepted Answer

If you have verified with the apartment that there are vacancies, you can negotiate to change the room under normal circumstances. The apartment will charge a certain fee for the room change. Whether you can change the room needs to be negotiated with the apartment at that time

Question 47

What happens if I move out on my own before the tenancy ends?

Accepted Answer

You can move out before the lease expires, but you still need to pay the rent for the remaining months in the lease, or sublease the room and let others continue to pay the rent, otherwise it will be a breach of contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even reflect it to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 48

I have already applied for and signed the lease, but I want to go back, what should I do?

Accepted Answer

In the United States, the content of the contract and the signature are very particular. Once the lease is signed, all the content of the contract must be fulfilled. If you cannot move in, it is recommended that you sublease the room and let others continue to pay the rent, otherwise it will be a breach of the contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even reflect it to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 49

How do I move in and want to terminate the contract early?

Accepted Answer

If you have already moved in and want to return home early, you need to sublet the contract on your side. You can post the sublet information on the uhomes app to find the lessee. Before finding the lessee, the contract is still in your own name, and you still need to pay the rent normally. After you find the lessee and complete the subletting procedures, you will no longer have any financial responsibility for the house, and the subsequent rent will be Paid to the apartment by the lessee.

Question 50

If the lease is about to expire, what do I need to do to cancel the lease?

Accepted Answer

After the lease expires, if you don’t renew the lease and want to move out, you generally need to inform the apartment 60-90 days in advance. If you don’t notify, the apartment may automatically renew the contract. This is generally stipulated in the contract, which is interpreted by the contract and the apartment. allow.

Question 51

I signed a 12-month lease contract, can I sublease it halfway?

Accepted Answer

Yes, apartments generally have a formal subletting clause. After the formal subletting process is completed, you will no longer have any financial responsibility for the house. For subletting, the apartment will charge a subletting fee (see fee details) The process of subletting an American apartment is as follows Step1: Publish the subletting on the Yixiang APP. Find the lessee Step2: Inform the uhomes consultant who you want to sublet to, and the consultant will help you with the subletting procedures. Step3: A subletting fee will be charged at the apartment. Step4: The lessee goes through the normal rental procedures. successful rent

Question 52

What should I do if I want to renew the lease after the lease term expires?

Accepted Answer

The apartment can be notified 60 days before the end of the lease period and a new contract can be signed

Question 53

After the end of the lease term, what issues should be paid attention to when going through the leas

Accepted Answer

When you quit the lease, you need to basically restore the apartment to the way you checked in, that is, clean the apartment, leave no personal items or garbage, and keep all the facilities in the apartment intact. You need to fill out the Move-out checklist, and check with the apartment staff one by one whether the required cleaning is up to standard to ensure that the deposit can be fully refunded. Don&#x27;t forget to leave the correct check payable and mailing address to the apartment.

Question 54

Will the apartment collect my packages before I move in?

Accepted Answer

No, the apartment requires you to check in yourself before you can collect the package

Question 55

The facilities in the room are broken, who can I ask for repairs?

Accepted Answer

You can send an email to the apartment, or contact the front desk of the apartment, make an appointment to leave a message, and ask the maintenance personnel to come and check

Chestnut Hall Apartments, Philadelphia

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House Rules

Chestnut Hall Apartments FAQs

Is the apartment furnished?

What does XBXB in the house type mean?

What is the lease form for this apartment? What is a Joint lease (joint lease)?

Is the apartment furnished?

What does XBXB in the house type mean?

What is the lease form for this apartment? What is a Joint lease (joint lease)?

The apartment is a joint lease (joint lease), but I only have one person, what should I do?

Why are the rents different for the same 2-bedroom or 3-bedroom apartment?

How long in advance do you usually have vacancies?

Is there a washer dryer in the room?

How big is each bedroom?

Does the apartment have a lift?

Is it safe to live in an apartment?

Does the apartment have a shuttle bus to the school?

What year was the apartment built? How many layers are there? How many beds?

Is there a supermarket near the apartment?

What public area facilities are there in the apartment?

Can you take a real shot video of the room I live in?

What is the difference between studio and 1B1B?

How about soundproofing the apartment?

Why is it free to book a room through Haoju?

Is there any charge for booking this apartment through Yixiang Haoju platform?

How often is the rent paid?

How to pay rent?

Can I pay the rent by transfer or cash?

Does the rent of the apartment include utility fees such as water, electricity and network?

What is renters insurance premium? Why should I buy renters insurance?

Does the apartment have parking? Indoor or outdoor? How to charge?

What fees do I need to pay to apply for an apartment?

What is the apartment application fee?

What is the application fee and holding fee?

How will the deposit be refunded?

Can the deposit be used against rent?

Does the rent start from the day I move in?

What is the convenience fee displayed when paying rent with a credit card?

What should I do if the rent payment shows that the payment has failed?

Can the parking fee be paid later?

Is the rent when I submit the application the final rent?

What is the reservation process?

What is the difference between booking through your platform and booking by myself?

What are the required application materials?

Can I book an apartment under the age of 18?

What should I bring to my new apartment?

When can I check in when I arrive? How to do it?

When can I check in?

I can't arrive at the apartment according to the rental start time in the contract, can I check in t

Is there an open fire for cooking in the apartment?

Do I need to clean the room by myself after check-in?

Can I change rooms after check-in?

What happens if I move out on my own before the tenancy ends?

I have already applied for and signed the lease, but I want to go back, what should I do?

How do I move in and want to terminate the contract early?

If the lease is about to expire, what do I need to do to cancel the lease?

I signed a 12-month lease contract, can I sublease it halfway?

What should I do if I want to renew the lease after the lease term expires?

After the end of the lease term, what issues should be paid attention to when going through the leas

Will the apartment collect my packages before I move in?

The facilities in the room are broken, who can I ask for repairs?

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