Sydney Airport Duty-Free Introduction
Sydney Airport is the base of operations for Qantas, a vital member of the Oneworld global alliance. It is also the critical domestic base of operations for Virgin Blue, Singapore Airlines, an essential member of the global Star Alliance, and Air New Zealand. Like Air New Zealand, Singapore Airlines is a critical international StarAlliance member. Sydney Airport is recognised as one of the world’s top two airports in terms of airport retail and the best airport in the Asia Pacific region in terms of retail.
As Australia’s largest airport, Sydney Airport Duty-Free offers a comprehensive range of shops in Sydney International Airport’s International Terminal T1, including Hyneman Duty-Free. It is now the world’s largest duty-free shopping mall, with 8,000 square metres of shopping space. The duty-free shopping mall has over 800 brands of products covering perfumes, cosmetics, skincare, wine, spirits, champagne, confectionery and more for you to shop. Popular brands include SK-II, Aquamarine, Estee Lauder, Johnnie Walker and Moet & Chandon.
Address: 3Sydney International AirportDepartures Level 2, Landside B Store, Terminal, Mascot, NSW 2020
Heinemann Duty-Free Store Official Website: www.heinemanndutyfree.com.au
Sydney Airport Duty-Free Shop Features:
In terms of the world’s first-tier brands, Sydney Airport is a bit less competitive; in addition to the Watch Gallery and Jewellery General Store and other integrated shops, the most prominent brand of speciality shops but Fendi, Omega and Ralph Lauren, cosmetics area to get the best of only Clinique, Lancôme and Clarins, etc.
Sydney Style and Souvenir World are two shops with many souvenirs for sale, leather goods, T-shirts, chocolates and nuts. At the same time, Rainbow Snake features Australian Aboriginal art and crafts, such as exotic fly-away ware, didgeridoo paintings, etc.
Main Brands
- Alcohol – Johnnie Walker (Johnnie Walker), Baileys (Baileys), Chivas Regal (Chival Regal), Absolut Vodka (Absolut), Jim Beam (Jim Beam)
- Perfumes – Dior, Guerlain, Yves Saint Laurent, Chanel, Estee Lauder
- Cosmetics – Clinique, Lancome, CLARINS
- Technology – Sony, Canon, Panasonic, Nikon, JVC, Olympus
- Watches – Gucci, Citizen, Tissot, Swatch, TAG, Longines
- Sunglasses – Bolle, Oakley, Oroton, Fiorelli brands
- Confectionery
- Tobacco
Recommended Purchase
Billabong Clothing, UGG Snow Boots, Indigenous Artwork.
Payment Methods
When shopping in the shop, you can pay with cash (AUD, CAD, RMB, EUR, FJD, GBP, HKD, IDR, INR, JPY, MYR, NZD, SGD, THB, USD) or a bank card.
Accepts Visa, MasterCard, American Express, EFTPOS, Diners Club, JCB, UnionPay, Alipay and FX Choice. All card payments are charged in Australian Dollars (AUD).
Sydney Airport Duty-Free Advantage
There are two main types of duty-free shops in Australia: duty-free shops located in urban areas or shopping centres and airport duty-free shops. Buying duty-free goods at the airport has the following advantages:
High concentration and variety, no need to run around, shopping more time and effort.
Tax refund procedures are simple; you can get a tax refund directly after shopping.
You can save more money with cheaper prices at the airport duty-free shops.
Sydney Airport has two duty-free shops: the duty-free shop in the resort and the duty-free shop in the domestic terminal. What are the advantages of both of them?
The duty-free shop in the resort area has a lot of goods that overseas tourists need, such as home appliances, cosmetics, milk powder and so on. There are also some local Australian brands available here.
In the domestic terminal duty-free shop, there are mainly exported relatively cheaper goods. Therefore, many people will first browse the domestic duty-free shop, but the variety of goods here is somewhat less.
Both duty-free shops provide tax refund service, and the tax refund procedure is usually handled in the airport duty-free shop.
Tips:
In Australia, there is another kind of duty-free shop, the English word “TAX-FREE”; this kind of shop is only exempted from consumption tax, so when shopping, you must recognise the shop’s English signboard. You must show your passport and international flight ticket when shopping at duty-free shops. Sydney Airport Duty-Free shops can refund tax directly at the airport. But you must have a plane ticket, passport, and a small ticket for the goods purchased and the goods.
Australia Sydney Airport Shopping Guide
How Do You Make an Appointment to Buy at Sydney Airport Duty-Free?
Orders can be placed at HEINEMANN Tax & Duty-Free’s online store 24 hours before flight departure and collected at the shop before boarding.
Benefits of Duty-Free Goods Booking:
Duty-free goods booking offers travellers a number of conveniences and advantages:
Save time: By reserving duty-free merchandise, travellers can select items in advance and reduce the time spent shopping at the airport.
Complete Choice: Duty-Free Goods Reservation allows travellers to know the variety and price of goods in the shop in advance and have a fuller choice.
Guaranteed stock: Some popular or limited edition items are often snapped up, so booking can ensure the required items are in stock.
Better service: By reserving duty-free goods in advance, travellers can enjoy better service, such as delivery of goods or personal reception.
Convenient returns: If travellers change their mind after purchasing duty-free goods, the reserved goods can be conveniently returned or exchanged at the shop or before boarding the plane.
HEINEMAN Duty-Free Booking Process:
The following is the specific HEINEMANN Tax & Duty-Free online reservation process for purchasing duty-free goods:
Step 1: Register for Membership
To register as a member of HEINEMANN Tax & Duty-Free, you must register in the name of the person you are travelling from.
After registering, you will be able to order goods from HEINEMANN Tax and duty-free more conveniently.
Step 2: Selecting Products
You can select “Buy Now” on the product page or add your favourite products to your shopping cart or collection.
Step 3: Submit Order/Payment
Confirm product information and payment amount, and add a pickup person.
Please enter your correct immigration information; otherwise, you cannot pick up your order.
Suppose you place your order 30 days to 24 hours before your flight departure or arrival time. You can enjoy the convenience of online shopping and airport pickup.
Alipay or UnionPay can make payment. (Use your UnionPay card to enjoy exclusive discounts when shopping at HEINEMANN Tax and duty-free!
The payment amount is calculated according to the exchange rate of the day.
Step 4: Completion of Order/Confirmation of Order
After completing your order, check it and confirm it. You will receive a confirmation email.
Step 5: Pickup
On the day of departure, please go to the pick-up counter and present the pick-up QR code or pick-up slip, as well as your passport and airline ticket for pick-up.
Please check the name, quantity and status of the purchased goods and sign to confirm the collection of your goods.
If you encounter any problems when picking up your goods, please notify the staff at the pick-up counter in a timely manner, as Duty-Free will not be responsible for goods brought out of the country.
About the Order:
Orders can be cancelled anytime by logging into your account and visiting the “Order History” section.
Orders can be amended by contacting Dufry’s customer service hotline.
Booking and collection times:
Orders can be placed from 30 days to 24 hours prior to departure.
Pre-ordered items will be packed and ready for collection at the pick-up point selected at the time of placing the order.
Ordered items will be ready for collection 2 hours prior to flight departure.
Pick-up locations:
The following are the pick-up points for each of the different duty-free shops:
SYD International Airport T1 Departure: “Pick-up Point” counters are located in the Liquor Department checkout area, near gates 8-10.
SYD International Airport T1 Arrivals: The “Point of Delivery” counter is at the shop’s front.
Airport T2 (Jetstar, Virgin Atlantic, Rex Airways) Arrivals and Departures: The ‘Point of Delivery’ counter is at the cashiers.
SYD Domestic Airport T3 (Qantas) arrivals and departures: “Point of Collection” counters are located at the cashier’s counter.
What are the Duty-free Shops at Sydney Airport Worth Shopping for?
Haynesman Duty-Free Shop
Location: T1 International Terminal
Located in Sydney International Airport’s T1 International Terminal, Hynemann Duty Free is the world’s largest duty-free shopping mall with 8,000 square metres of shops.
The duty-free mall offers over 800 brands of products ranging from perfumes, cosmetics, skincare, wines, spirits, champagne, confectionery and more. Popular brands include SK-II, Aquamarine, Estee Lauder, Johnnie Walker and Moet & Chandon.
You can also shop at luxury flagship boutiques such as Hermes, Salvatore Ferragamo, Longchamp, Bally, Fendi, Lacoste, UGG Australia, Ermenegildo Zegna, and other Australian brands. Zegna and other Australian fashion brands.
Luxury Zone
Location: T1 International Terminal
Shop your favourite items in the new duty-free shopping area at Sydney Airport’s T1 International Terminal, where you’ll find more than 28,000 items from over 800 brands. Before you fly out, Heinemann Duty-Free offers a selection of premium international brands such as Tiffany & Co., Michael Kors, Coach, R.M. Williams, Burberry, Emporio Armani, Hugo Boss, Oroton, UGG Australia, TUMI, Ermenegildo Zegeri. Ermenegildo Zegna, Salvatore Ferragamo, Longchamp, Bally, Fendi, Furla and other designer goods, travel accessories, Australian travel souvenirs and gifts.
Airport Gift Shop
Location: T1 International Terminal
If you are travelling to Australia, how can you not bring some souvenirs back to your home country? Whether you send them to your family or friends or keep them for yourself, they are a token of your appreciation and memories.
After the redecoration of Sydney International Airport T1, all kinds of goods are in the duty-free zone, which can fulfil your unfinished dreams after satisfying your desire to shop.
For example, Penfolds, the most famous red wine brand in Australia, can satisfy your long-cherished wish of tasting the best red wine in the southern hemisphere;
For example, Australia’s most famous wool product brand, UGG, a round you say goodbye to domestic cottage fakes, such as wishing to wear the original Australian-made snow boots UGG obsession;).
If the fake genuine Australian health care products send the elderly, send parents, send children, only buy the right! No problem!
What is Worth Buying at Sydney Airport?
Skincare & Cosmetics
Cosmetics are the most complete variety of goods in the Sydney Airport duty-free shops. In these cosmetic shops, there are all kinds of major brands of explosive products, such as MAC, CHANEL, DIOR, Bobbi Brown, etc., covering skin care, colour cosmetics, perfume and other categories. The following are common brand recommendations:
First of all, all kinds of well-known European and American big brands:
Chanel CHANEL, Dior Christian Dior, Aquamarine Mystery La Mer, Yves Saint Laurent (Yanglin), Giorgio Armani, Estée Lauder Estée Lauder, Lancome Lancome, Guerlain Guerlain, Barbie Brown Bobbi Brown, Givenchy, Clinique, Benefit, M.A.C, La Prairie, Chelsea Kiehl`s, Biotherm, Clarins, Hera, and last but not least, Australia’s national brand – Jurlique! Jurlique!
Then, there are the Japanese and Korean brands that are most suitable for Asian skin types:
Shiseido, SK-II, Key to Skin CPB (Japanese noblewoman’s brand), Lancel, Snowflake, etc.….
Finally, there are some affordable European and American skincare brands that everyone will own:
L’Occitane L’Occitane en Provence, OPI (fire all over the north and south of the nail polish brand ), The Body Shop ……
Fashion & Luxury
I have to say, since the reopening of Sydney Airport, the most shocking thing that makes people feel that Greater Sydney is finally moving towards internationalisation is the foremost luxury brand shops in the airport’s duty-free zone! It’s no exaggeration to say that the newly renovated Sydney Airport Duty-Free Zone is comparable to any other world-class airport shopping area!
The first recommendation is the high-end atmospheric upscale Europe and the United States a big brand:
Hermes, Tiffany & Co., Rolex, Salvatore Ferragamo, Jimmy Choo, Fendi, Hugo Boss, Bally, Gucci, Burberry, Max Mara, Armani, Zegna, Ermporio, Armani. Armani, Ermenegildo Zegna, Rolex, Salvatore Ferragamo, Jimmy Choo, Fendi, Gucci, Burberry, Max Mara, Hugo Boss, Emporio Armani. Ermenegildo Zegna, Bally, etc. ……
Next, there are some relatively grounded European and United States luxury brands:
Kate Spade, Coach Coach, Michael Kors, Montblanc Montblanc, Furla Furla, Oroton (Australia version of Coach ~), Victoria’s Secret Victoria’s Secret, Longchamp, TUMI, etc. ….
MCM, a local Korean brand that Korean celebrities almost manually own, is now strongly present in the Greater Australian market, both at DFS in Sydney Rocks and Sydney International Airport Duty-Free.
Below are some of the luxury shopping locations at Sydney Airport Duty-Free:
Hermès
Hermès, explore the world from luxury: accessories, fragrances, jewellery and watches.
Location: T1 International Departure Hall, towards gates 50-63
Tel: +61 2 9667 9605
Gucci
Shaping modern fashion with innovation and progress. With a fresh vision, Creative Director Alessandro Michele has led Gucci to redefine luxury fashion for the 21st century, further cementing Gucci’s position in the world as one of the most treasured fashion items. Gucci is a stunning example of fine Italian, eclectic, contemporary, and romantic craftsmanship.
Location: T1 International Departure Hall, towards gates 50-63
Tel: +61 2 9669 2236
Burberry
Located in the Luxury Zone of T1, Burberry shares the style and grandeur of British luxury with the world and is a must-see boutique shop before you travel the world.
Location: T1 International Departure Hall, near the TRS Tax Refund counter
Tel: +61 2 9693 1022
Tiffany & Co
Whether you’re here to admire or purchase Tiffany & Co., the world’s finest jewellery is sure to surprise and delight. As the first Tiffany & Co in an Australian airport, you’ll find the most comprehensive range of silver and diamond jewellery, watches, gifts and leather accessories.
Location: T1 International Departure Hall, near Gate 30
Phone: 1800 829 152
Electronics
In addition to the cosmetics and luxury brands that fairies are crazy about. Sydney Airport Duty-Free is also home to some of the most popular electronic products that men love.
For example, beats headphones can be purchased for about AUD80 (RMB400) on sale.
Of course, apart from Beats, there are some other well-known brands in the electronics section of Sydney International Airport’s T1:
Apple Apple, Samsung, Samsung, Sony Sony, Sennheiser Sennheiser, Nikon Nikon, Canon Canon, Belkin Belkin, Bose, Microsoft, Microsoft, etc. ……
In short, from big stereos, computers, and DSLR cameras to slight headphones, data cables, and chargers, you can find what you need there!
Australian Gifts and Souvenirs
In order to satisfy your shopping desire, don’t forget to bring some Australian souvenirs as a gift to send a friend or relative. Oh, the following are the Sydney Airport Duty-Free Shop worth shopping gift shop recommendations:
Australian Way
Australian Way provides the best quality skin care products, such as Wild Ferns Bee Venom, Bee Bio Advanced Manuka Skincare, Jean Charles Lanolin and other famous brands of placenta cream, bee venom, Manuka honey and lanolin skin cream.
Think Australia
Everything here is ‘Made in Australia’. You’ll find everything from the highest quality sheepskin and leather goods to ‘Made in Australia’ souvenirs at Think Australia.
Think Sydney
Bring home some of Australia and New Zealand’s finest abalone, Manuka honey, nougat, jerky, nuts and other quality souvenirs! Sydney has a wide selection of well-known Australian and New Zealand brands, including Comvita, Manuka Health, Ocean King, Patons, Nougat Limar, Flying Swan Nougat, and more. Think Sydney has a wide range of well-known brands from Australia and New Zealand for you to choose from.
Merino Collection
The Merino Collection is a collection of the finest Australian and New Zealand wool products and stylish and durable clothing that will keep you warm and elegant. Wool, alpaca, and possum blankets are also available.
Sydney Airport Duty-Free Shopping Restrictions and Precautions
Shopping Restrictions:
What do you need to be aware of when shopping in duty-free shops? You must know that you cannot buy tobacco and alcohol as gifts or for your consumption. What are the other restrictions?
Limit the amount of money per person per purchase.
Some luxury and designer brands cannot be purchased in duty-free shops and must be purchased at the counter.
Different brands have different service policies, so check them out before you buy.
Be sure to keep your shopping receipt for tax refund.
Caution:
Before purchasing goods, you need to know the shopping precautions of the airport duty-free shop:
Pay attention to the time, make an appointment in advance and determine when you are about to board the plane date in order to control the time and amount more accurately.
Shop according to your situation to avoid being too impulsive and causing extra expenses.
Pay attention to the tax refund policy and fill out the relevant forms and requirements.
Know in advance the shopping policies of the duty-free shops, especially the purchase limits and discounts.
There are several duty-free shops at Sydney Airport, and each shop’s prices may differ, so you can compare them one by one and choose where to shop.
When shopping, you must prepare an ID card, passport and other valid documents to show the staff for shopping records.
After shopping, you must check the goods and invoices carefully to ensure the correct name, quantity, and price.
Sydney Airport Duty-Free Shopping Tips
Brand Comparison
The Sydney Airport duty-free shop has numerous cosmetic brands to choose from and specific price differences. In terms of brand selection, Chanel, Lancome, Shiseido, Estee Lauder, and other European and American brands have more comprehensive product lines. Among them, Chanel’s lipsticks are priced between AUD 80-95, Lancome’s foundations are priced between AUD 60-65, Shiseido’s creams are priced between AUD 100-150, and Estee Lauder’s skincare products are priced between AUD 70-120.
In addition, the New Zealand brand Antipodes in Sydney Airport Duty-Free is also highly regarded for its natural and organic skincare products at relatively low prices, with face masks priced between AUD 30-50 and day creams priced between AUD 40-50.
Focus on Shopping Offers.
Sydney Airport Duty-Free has many shopping offers that allow consumers to enjoy more discounts and benefits. Firstly, airport duty-free shops will hold regular discount promotions, and some products will have more significant discounts, such as discounts buy one get one free, and so on. Secondly, customers holding credit cards or membership cards of designated banks can enjoy additional discounts or bonus points. In addition, consumers who have made purchases of a certain amount can also get gifts. By knowing the shopping promotions of airport duty-free shops, you can arrange your shopping plan more rationally and get more benefits.
You can also use coupons for shopping at duty-free shops; how can you get them?
Download the coupons through the duty-free shop’s website or app
When booking Sydney tours through significant travel websites or OTAs, you can also get coupons
Discount Comparison
The cosmetic discount is also relatively large in the Sydney Airport duty-free shop. Relative to the original price on the market, its discounted price can give people some benefits. Take Chanel’s lipstick as an example; the price of Sydney Airport Duty-Free Shop is generally lower than the market price of 10-20 Australian dollars, and shopping at Sydney Airport can also get additional discounts on air travel concessions.
However, it should be remembered that not all the discounts offered by duty-free shops are always valid, and sometimes it is necessary to read the official website announcement or go to the shop to learn about the specific discounts.
Best Time to Shop
Knowing the best time to shop at the airport duty-free shop, you can make effective use of your time and get a better shopping experience. Generally speaking, the morning and afternoon are the busiest times in Sydney Airport Duty-Free Shop, with large crowds and possibly longer queuing times. Therefore, to avoid crowds, it is best to shop outside the morning and afternoon hours.
In addition, weekdays on weekdays are less crowded and offer a more relaxed shopping environment compared to weekends and holidays. Choosing the right time to shop according to your schedule is essential.
Sydney Airport Shopping Tips
When shopping at Sydney Airport Duty-Free, some tips can help consumers better grasp the shopping rhythm and get more convenience and benefits.
Firstly, know the price of target goods in the city in advance so that you can better judge the discount strength of the airport duty-free shop. Secondly, prepare a map of the duty-free shops and plan your shopping route to avoid detours. In addition, read the official website of the duty-free shop or follow its social media to get the latest shopping information and special offers. Be mindful of your budget when shopping and avoid impulsive spending. Master these shopping tips for better shopping decisions.
There are many types and brands of goods in duty-free shops, so how should you make a better choice?
Make a shopping list of your favourite items
Look for limited edition items or discounts
Check the sizes and try on the items.
For brands you are not familiar with, you should know the product features and after-sales service policy in advance.
About Sydney Airport Catering
The new T1 International Terminal at Sydney International Airport is the home of fine dining, featuring many of Sydney’s famous eateries.
Before you take off, sample the best of domestic and international dining with Luke Mangan’s Chicken Confidential, Bridge Bar and Coast Café, while Copenhagen-based Joe & The Juice and Mike McEnearney’s Gourmet Kitchen bring freshness, flavour and good health to the table. Whether it’s a delicious burger at Better Burger, wood-fired pizzas and snacks at The Bistro by Wolfgang Puck, or a drink at Heineken House’s flagship bar, the stunning city skyline and the city’s skyline will make for an unforgettable experience.
Yo! Sushi
Yo! Sushi brings you the best sushi and street food in Japan!
Location: T1 International Departure Hall, near Gate 63
Lilong by Taste of Shanghai
Lilong by Taste of Shanghai offers classic Shanghai street food, such as noodles and dumplings, that will give you a taste of authentic Shanghai flavours.
Location: T1 International Departure Hall, near Gate 56
BBQ Chicken
BBQ Chicken in Terminal 1 is the first to bring its world-famous Korean-style crispy fried chicken to Australia. The classic, authentic Korean street food will surely surprise your taste buds.
Location: T1 International Departure Hall, near Gate 30
Terrace Chinese Kitchen
Terrace Chinese Kitchen’s freshly prepared Chinese delicacies are available for dine-in or takeaway. The restaurant’s classic dishes include hand-shredded pork buns, seafood laksa and a variety of dim sum.
Location: T1 International Departure Hall, near Gate 30
Sushia
At Sushia, you can enjoy healthy and tasty Japanese food and drink, and at the same time, you can feel the power of the aircraft taking off through the floor-to-ceiling windows.
Location: T1 International Departure Hall, near Gate 30
Sydney Airport Also Offers More Convenient Dining and Snacking Options:
SumoSalad Green on Green: after security, near Gate 24
Sahara Grill: pre-security food hall, after security, near Gate 30
Luxe Bakery: after security, near gate 56
Boost: after security, near gate 56
Starbucks: after security, near gate 56
Sushil: after security, near gate 30
Campos Coffee: after security, near gate 30
FAQ
Duty-free shopping at Sydney Airport is an opportunity for travellers to make purchases of a variety of goods that are exempt from certain local and national taxes and duties. This means you can often find high-quality products at competitive prices.
A wide range of products are available for duty-free shopping at Sydney Airport including luxury fashion and accessories, cosmetics and skincare, wines and spirits, electronics, and confectionery.
Yes, Sydney Airport offers a convenient pre-order service where you can select and reserve your items online and collect them at the airport
Sydney Airport’s duty-free shops accept a variety of payment methods including cash, credit and debit cards, and some digital payment platforms.
While prices can vary, Sydney Airport strives to offer competitive pricing on a wide range of duty-free goods. However, it’s always a good idea to do some research and compare prices before making a purchase.
