The Pavilion Birmingham

Cancellations If You want to cancel a booking, We must receive your cancellation by 12:00pm (midday) UK time at least five (5) working days prior to Your arrival date. We will send You confirmation that We have cancelled Your booking. You should keep the cancellation confirmation you receive You must send Your cancellation by e-mail to info@myaccommodation.online. If you do not receive confirmation, then your cancellation may not have been received. Cancellation Policy For bookings made through a Channel managed by the operator/team of Site • Deposits are non-refundable and non-transferable • Cancellations must be received by email to info@myaccommodation.online before 12:00pm (midday) UK time at least five (5) days before the arrival date. • If a student/user fails to arrive, or attempts to cancel within 120 hours of their due arrival time, they will be treated as a ‘no show’ and the full amount of the entire booking will be charged and is non-refundable. • If any members of Your party do not arrive, no pro-rata refund will be issued. • The Customer agrees that the above cancellation charges are a fair and genuine estimate of the loss that the operator/team of Site would incur on the cancellation of a booking. • No further charges will be made for cancellations made prior to the deadline, other than the loss of any deposit paid.