First of all, the front desk service of the apartment is very considerate, the staff is friendly and responsible, and the response is also very timely when encountering problems. The surrounding environment of the apartment is beautiful and quiet, which is very suitable for learning and living. The interior decoration is clean and tidy, the room design is very comfortable, the furniture is complete and very new, the check-in feeling is very good.
CHEN**
Very good, the room is very large, the security is very good, the surrounding environment is good, and it is convenient to go to school.
GAO**
The apartment facilities are good, and the front desk service attitude is good. Generally speaking, it is recommended.
WANG**
The house is quiet and matches the picture. It is very comfortable to live in.
YANG**
Kitchen facilities exceed expectations, dishwasher, iron
HUA**
The room facilities are very complete, the heating and hot water network are very good, and the front desk service is also very good.
LI**
The front desk service of the apartment is good, and the room facilities are very complete.
REN**
The 24-hour reception apartment is well equipped
TANG**
The front desk is very nice, but it's a bit far from the school
Yang**
The environment is good, the service is excellent, and I will live here next year.
LI**
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Basic Info
Student Accommodation
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No Service Fee
VR Viewing
Floor Plan
No DepositNo Landlord Gift Fee
No Service Fee
AY '25 Booking
Parcels collect
Bills included
Walk to school
Near bus station
Gym
CINEMA
Elevator
196 Total Units
Highest Floor 3
Built in 2016 · Renovated in 2016
Chapel Heights is a stylish student accommodation in Durham that offers all studio rooms. Located at Chapel Heights, DH1 1SJ, Student Roost Chapel Heights is a 10-minute walk to the City Centre. Durham University is a 20-minute walk away, and St Bedes and Hild's Campus are a mere 5-minute walk away. The self-contained luxury studio offers everything you need, from an oven and dishwasher to an en-suite bathroom. In the communal areas, Chapel Heights Durham provides a 24-hour gym, cinema room, outdoor courtyard with BBQ area, and more for you to relax and have fun.
Features
Chapel Heights Durham offers5 different studio floor plans for students to choose from: Studio Bronze, Studio Bronze Plus, Studio Silver, Studio Gold, and Studio Gold Balcony. Every room at Chapel Heights features:
Private kitchen and bathroom
Double bed
TV
Dishwasher
Microwave
Iron
Kettle
Desk
Chair
Wardrobe
Storage
Double Occupancy (extra fee)
Balcony in Studio Gold Balcony room
Chapel Heights Property Essentials:
High-Speed WiFi
Cinema Room
Gym
Communal Lounge
Outdoor Courtyard + BBQ Area
Hosting Kitchen
Onsite Laundry Facilities
Social Calendar
Bike Storage
Staff on site 24/7
Location and What's Hot?
Chapel Heights Durham is well-positioned, where you can explore the vibrant city life. A wide range of shops, restaurants, supermarkets and other amenities in Durham City Centre can be reached by a 15-minute walk or 5-minute bike ride.
Restaurants: 5-minute bike to Bistro Italiano, Pizza King, Seoul Chikin Durham, and Akarsu Turkish Restaurant & Grill, can be found by a 5-minute bike ride.
Supermarkets: 10 minutes by walking or bus to Tesco Express and Sainsbury's Local.
Bars: The Woodman Inn - Durham (5 mins walk), and The Big Jug, The Drunken Duck, Saints Bar Durham and more can be found in city centre.
Healthcare: Claypath Medical Centre just takes 5 minutes on foot from Chapel Heights.
Transport
Student Roost Chapel Heights is located in a quiet community, but public transport is accessible to get students around the city.
Bus Stop: Hild-Bede College (5 min walk)
Durham University: Take a bus at Leazes RD -Uderpass Stand for 2 stops, and the whole journey will take 17 minutes.Or ride a bike for 11 minutes.
Durham train station: 12-min bus
Newcastle Airport: 40 min car
Security & Services
Chapel Heights puts the students' safety first, so there is a series of security guards. If you need any assistance, our 24/7 on-site staff will respond and help you as soon as possible. There is also contents insurance to make sure that your items are protected and that Deposit Protection protects your deposit.
Staff on site 24/7
High-speed WiFi
Secured deposit
Contents insurance
Bike storage
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4.9
13 reviews
Amazing facilities · 5
Super-fast internet · 4
Amazing area · 4
Great customer service · 8
CHEN**
5.0
21 Oct 2024 13:38
First of all, the front desk service of the apartment is very considerate, the staff is friendly and responsible, and the response is also very timely when encountering problems. The surrounding environment of the apartment is beautiful and quiet, which is very suitable for learning and living. The interior decoration is clean and tidy, the room design is very comfortable, the furniture is complete and very new, the check-in feeling is very good.
First of all, the front desk service of the apartment is very considerate, the staff is friendly and responsible, and the response is also very timely when encountering problems. The surrounding environment of the apartment is beautiful and quiet, which is very suitable for learning and living. The interior decoration is clean and tidy, the room design is very comfortable, the furniture is complete and very new, the check-in feeling is very good.
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GAO**
5.0
24 May 2023 06:41
Very good, the room is very large, the security is very good, the surrounding environment is good, and it is convenient to go to school.
Very good, the room is very large, the security is very good, the surrounding environment is good, and it is convenient to go to school.
Some Studio room types allow double occupancy, can my friend stay with me?
Yes, you need to reconfirm with the apartment whether the room type you choose allows double occupancy, and the co-resident needs to be a student.
What is the general difference between Bronze/Silver/Gold/Platinum room types?
The main difference is the size of the building area, but each room has the same furniture, decoration style, etc. Note: There may also be other minor differences between apartment buildings in different cities.
Can I switch if I don't like my room?
If other students cancel the room, or agree to exchange with you, you can contact the property management team of the apartment, and the staff will try their best to meet your needs. However, except for the different room types and different building areas, the configuration and facilities of each room are the same.
Some Studio room types allow double occupancy, can my friend stay with me?
Yes, you need to reconfirm with the apartment whether the room type you choose allows double occupancy, and the co-resident needs to be a student.
What is the general difference between Bronze/Silver/Gold/Platinum room types?
The main difference is the size of the building area, but each room has the same furniture, decoration style, etc. Note: There may also be other minor differences between apartment buildings in different cities.
Can I switch if I don't like my room?
If other students cancel the room, or agree to exchange with you, you can contact the property management team of the apartment, and the staff will try their best to meet your needs. However, except for the different room types and different building areas, the configuration and facilities of each room are the same.
Can I check in early?
If you need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent
How should I pay my rent?
You can choose to pay annually/quarterly/monthly.
If the rent has not been paid when it is due, will it be directly deducted from my bank card?
Won't. You need to log in to your apartment system account and set up your payment method, pay online or pay by credit card at the front desk of the apartment, or pay by bank transfer, but bank transfer is usually used in special cases (such as online payment difficulties/ payment failure, etc.), we prefer the first two payment methods. When you submit your reservation request, you can choose your payment method.
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When do I need to pay the deposit?
When you submit your application and accept the contract.
When can I get my deposit back?
Your deposit will be refunded at the end of your lease. The premise is that you successfully complete the check-out inspection (ie: no damage to the facilities in the room or other room cleaning problems). During this period, your deposit will be held by the deposit monitoring platform [Deposit Protection Service] or [My Deposit Scotland].
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Can I have my courier pre-delivered before check-in?
It depends on the type of room you book, the best way is to contact the property team of the apartment and confirm. If possible, you need to write your full name and room number clearly on the package so that the staff can store it for you.
What kind of guarantor do I need to provide?
The guarantor needs to know about your occupancy and agree to your rent payment. If payment is delayed, the property will contact your guarantor. The guarantor must be at least 18 years old, have a full-time job, and have a fixed residence. Generally, the guarantor will be required to provide proof of residential address to verify identity.
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Do I need to pay land tax?
If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student
When can I check in?
You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.
How do I collect my access card?
After completing the check-in process at the front desk, you can get the key card from the apartment front desk
Can someone else get the key card for me?
No, for security reasons, your key card can only be collected by yourself.
Can I smoke inside the room?
The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.