Question 1

Do I need to pay municipal tax in Agnes Jones House?

Accepted Answer

Full-time students are exempt from the municipal tax. However, this depends on local policies. In some places, municipal taxes are collected from students outside the semester.

Question 2

May I smoke in the Agnes Jones House?

Accepted Answer

Smoking is prohibited in Agnes Jones Liverpool. If you want to smoke indoors, it will violate the contract.

Question 3

Can I bring my pet to stay in the Agnes Jones House?

Accepted Answer

According to the lease terms. No pets are allowed in the Agnes Jones House Liverpool except for the registered assistance dogs.

Question 4

Can I pay the rentals of Agnes Jones House Liverpool by installments?

Accepted Answer

If you have a British sponsor, then you can use the sponsorship service provided by Housing Hand for installment payments. If you don&#x27;t have a British sponsor, you will need to pay the full rent in one lump sum.

Question 5

Does the Agnes Jones House charge a reservation fee?

Accepted Answer

No, the Agnes Jones House won&#x27;t charge any reservation fee.

Question 6

What is the apartment&#x27;s policy regarding COVID-19?

Accepted Answer

In light of the COVID-19 situation, where students are unable to travel due to travel restrictions, or universities/colleges are closed/postponed term start dates due to illness, students can request to postpone the start date of 2021/22 leases accordingly without charge . All that needs to be done is to provide relevant information as soon as possible.

Question 7

How to pay rent?

Accepted Answer

Please enter the Student Portal interface of your apartment, click Review/Pay Statement to enter the payment interface, then tick the items that need to be paid, and click pay to enter the payment interface. The apartment supports online credit card payment (credit card is supported) or bank transfer 1. For online credit card payment, please ensure that the payment card type is one of the following four types: Mastercard/Visa/Visa Debit/Visa Electron. Carefully fill in the cardholder information, and please ensure that the payment card has sufficient credit, and the bank is opened and supports payment behavior. Please note that payment cards do not need to be present in person. 2. For bank remittance, please contact the apartment to obtain the transfer account under the guidance of the consultant, and then complete the corresponding payment in the bank. However, please note that wire transfers can take several business days to arrive, so payment needs to be arranged in advance.

Question 8

Can I check in early?

Accepted Answer

If you need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent

Question 9

Do I need to pay land tax?

Accepted Answer

If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student

Question 10

When can I check in?

Accepted Answer

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

Question 11

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 12

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 13

Can I keep pets inside the apartment?

Accepted Answer

No, no pets are allowed in the apartment.

Question 14

What should I do if I need to report for repair?

Accepted Answer

Report repairs by using apartment software. If there is no APP in the apartment, you can report for repair through the front desk of the apartment

Question 15

Can I smoke inside the room?

Accepted Answer

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Question 16

What&#x27;s in the room?

Accepted Answer

All rooms are furnished, but students need to bring their own bedding and kitchen utensils.

Question 17

Can I bring my own appliances?

Accepted Answer

For health and safety reasons, students are not permitted to bring certain electrical devices. These include rice cookers, microwave ovens, slow cookers, space heaters, refrigerators, dishwashers, humidifiers, smoke machines and electric blankets.

Question 18

Can people under the age of 18 stay here?

Accepted Answer

If you turn 18 during your first semester of university, your contract will need to be signed by an adult over the age of 18.

Question 19

Can I pay in installments?

Accepted Answer

If you have a UK guarantor or use Housing Hand provided by a guaranty service, you can pay in installments. If there is no UK guarantor, a lump sum rent payment will be required.

Question 20

What is a guarantor?

Accepted Answer

A guarantor is a person aged 18 or above who bears joint financial responsibility for the lease. If the student is unable to pay the rent due for any reason, the guarantor is responsible for paying the rent. The apartment has the right to ask the guarantor to recover the unpaid amount, so it is very important for the student&#x27;s guarantor to understand their responsibilities.

Question 21

Who can be a guarantor?

Accepted Answer

Guarantor conditions: -over 18 years of age; -living in the UK for at least 12 months; -full-time job or a homeowner. The sponsor must also provide a copy of photo identification and a copy of proof of address in the UK, which needs to be valid for less than three months.

Question 22

What if I want to cancel my reservation?

Accepted Answer

Please note that you do not have the right to cancel the tenancy once the student has signed the tenancy agreement, so if the student chooses to cancel the booking, they will forfeit their deposit and any rent paid and will still be bound by the tenancy agreement obligations. The property may consider cancellation requests on its own, but there is no guarantee that students will be able to cancel the lease, nor is the property obliged to agree to do so. Students can contact the apartment manager directly (by phone, email, or in person) to discuss any cancellation requests. Students can find the manager&#x27;s contact information in the confirmation email and rental agreement. In light of the COVID-19 situation, where students are unable to travel due to travel restrictions, or universities/colleges are closed/delayed term start dates due to illness, students can request to postpone the start date of 2021/22 leases accordingly, at no charge . All that needs to be done is to provide relevant information as soon as possible.

Question 23

Can I leave early?

Accepted Answer

Can. However, even if students no longer live in the apartment, they still need to pay rent for the entire lease period. Please contact the apartment reception.

Question 24

What anti-epidemic measures are there in the apartment?

Accepted Answer

In response to Coronavirus (COVID-19), the property has instituted the following measures: Increased cleaning frequency, focusing on high-use touch points such as doorknobs and handrails Hand sanitizer will be available at entrances and receptions Where appropriate, guards have been installed at receptions Screen. Signage and posters reminding everyone of hygiene practices and social distancing 24/7 support, call or text if needed.

Agnes Jones House, Liverpool

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House Rules

Agnes Jones House FAQs

Do I need to pay municipal tax in Agnes Jones House?

May I smoke in the Agnes Jones House?

Can I bring my pet to stay in the Agnes Jones House?

Do I need to pay municipal tax in Agnes Jones House?

May I smoke in the Agnes Jones House?

Can I bring my pet to stay in the Agnes Jones House?

Can I pay the rentals of Agnes Jones House Liverpool by installments?

Does the Agnes Jones House charge a reservation fee?

What is the apartment's policy regarding COVID-19?

How to pay rent?

Can I check in early?

Do I need to pay land tax?

When can I check in?

How do I collect my access card?

Can someone else get the key card for me?

Can I keep pets inside the apartment?

What should I do if I need to report for repair?

Can I smoke inside the room?

What's in the room?

Can I bring my own appliances?

Can people under the age of 18 stay here?

Can I pay in installments?

What is a guarantor?

Who can be a guarantor?

What if I want to cancel my reservation?

Can I leave early?

What anti-epidemic measures are there in the apartment?

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