Question 1

How much is the Holding Deposite of Riverside Quay and what happens to it?

Accepted Answer

Riverside Quay require you to pay a reservation deposit to secure your room. At the beginning of the rental period, the reservation deposit will be converted into a refundable guarantee. All deposits are registered at TDS. At the end of your lease, Riverside Quay will conduct a final inspection of your room. If any charges need to be deducted, we will discuss them with you at that time. Assuming the room and its items are in the same condition as when you moved out, and you have provided your bank details on the Riverside Quay portal website, you will be able to get your deposit back within 10 working days. If you cancel your reservation within 14 days of receiving the accommodation quote, you will be entitled to a full refund. The reservation deposit will not be refunded after 14 days.

Question 2

May I smoke in the Riverside Quay Liverpool?

Accepted Answer

no, smoking and vaping are not permitted at riverside quay liverpool. this rule applies to all private and communal areas of the building, such as bedrooms, bathrooms, and kitchens. also, please do not smoke near other residents&#x27; windows, as unpleasant smoke odors may drift into their rooms. you may smoke or vape in designated smoking areas at riverside quay.

Question 3

Is there an age limit for booking a room at the Riverside Quay?

Accepted Answer

Yes, the Riverside Quay only accepts reservations from full-time students over the age of 18.

Question 4

Can the Riverside Quay provide a student room for girls only for me?

Accepted Answer

There are indeed some apartments that are only open to women, but there is no guarantee that this will definitely be possible. You can consult our professional team for more information.

Question 5

Who cleans the communal areas of Riverside Quay?

Accepted Answer

riverside quay management arranges a professional cleaning team to regularly clean riverside quay&#x27;s common areas, including corridors, kitchens, living rooms and social lounges, to create a clean and comfortable living environment for all students. as a resident, you are only responsible for cleaning your own private space.

Question 6

When is the due date for rent payment?

Accepted Answer

Please enter the Student Portal interface of your apartment, click the panyment to view the interface, you can check the rent payment deadline, please pay the rent before the due date.

Question 7

How to pay rent?

Accepted Answer

Please enter the Student Portal interface of your apartment, click panyment to view the interface, you can check the rent payment deadline and pay the rent online with Visa/Master card, please pay the rent before the due date. Please note that the type of payment card must be one of the following four types: Mastercard/Visa/Visa Debit/Visa Electron, please ensure that there is sufficient credit, fill in the account information accurately, and the bank opens and supports this payment behavior. Payment cards do not need to be present in person. 2. Bank remittance: Please contact the apartment to obtain the receiving account information under the guidance of the consultant, and then complete the corresponding payment in the bank. Please note your name and ID to facilitate the identification of the apartment, and the wire transfer will take several working days to arrive, so you need to arrange payment in advance. 3. Payment by phone: call the apartment and provide account information to complete the payment. 4. On-site payment: Students who have arrived at the local area before the rent payment deadline can choose to pay on the spot at the front desk of the apartment.

Question 8

Is an installment purchase possible?

Accepted Answer

Apartments under Frseh are paid rent in four installments by default

Question 9

Due to delays, I communicated the Flexible Booking Policy to the apartment. When should I pay the re

Accepted Answer

Since the Flexible Booking Policy is reviewed and decided by the apartment case by case, there is no strict uniform standard. Please confirm your revised payment amount and payment deadline with the apartment separately after you successfully apply for the Flexible Booking Policy.

Question 10

How to pay the deposit? Will there be a refund?

Accepted Answer

The deposit will be open for payment 10 days before the start of the contract. Since the standards of each apartment building are different, the amount of the deposit and whether it needs to be paid will vary. Please log in to your payment interface to check whether you need to pay the deposit and the corresponding amount. When moving out of the apartment later, the apartment will determine the refund amount of the deposit based on the property status of the room.

Question 11

When I make a reservation, is the deposit I paid a deposit? How to refund?

Accepted Answer

The deposit is a deposit and is not deductible from the rent. After the booking is completed, your deposit will be handed over to a third-party agency in the UK to keep the deposit. It will be refunded according to the degree of damage to the room facilities (severe damage) until the end of the lease period when you check-out Some or all of the deposit may be deducted, so you must report for repairs in time if any facilities in the room are damaged)

Question 12

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Accepted Answer

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.

Question 13

Can I move in before paying the rent?

Accepted Answer

All rent due must be paid upon check-in.

Question 14

When can I move into the apartment?

Accepted Answer

A few weeks before you arrive at the dormitory, the management team of the dormitory will invite you to register for check-in time, and the apartment will send you an optional check-in timetable as soon as possible. You can also log in to the student portal of the apartment to complete the registration in the system.

Question 15

Can I check in early?

Accepted Answer

Students who need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the contract and paying extra rent

Question 16

Can I have pets?

Accepted Answer

No, pets of any size are not allowed.

Question 17

Do I need to pay property taxes?

Accepted Answer

If you are an eligible full-time student, you will be exempt from paying housing tax. Proof of housing tax exemption must be provided by the university, if you do not have this on check-in because you have not registered for a course, please ensure you have the university name and student ID number with you.

Question 18

How do I report for repairs?

Accepted Answer

Log in to your Student Portal, and then register for repairs, and the follow-up apartment team will respond as soon as possible. For details, please refer to the detailed information about maintenance in the Student Handbook provided by the apartment.

Question 19

When can I check in?

Accepted Answer

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

Question 20

Can I smoke indoors?

Accepted Answer

No, all apartments are non-smoking. If you need to smoke, please go to the smoking area set up in the apartment.

Question 21

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 22

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 23

Can I keep pets inside the apartment?

Accepted Answer

No, no pets are allowed in the apartment.

Question 24

What should I do if I need to report for repair?

Accepted Answer

1. Reporting repairs by using the apartment software 2. Reporting repairs through the front desk of the apartment

Question 25

Can I smoke inside the room?

Accepted Answer

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Riverside Quay, Stirling

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Basic Info

Room Types and Features at Riverside Quay

Communal Facilities and Services at Riverside Quay

Location and Nearby Areas near Riverside Quay

Transport around Riverside Quay

Why Choose Riverside Quay Stirling?

House Rules

Riverside Quay FAQs

How much is the Holding Deposite of Riverside Quay and what happens to it?

May I smoke in the Riverside Quay Liverpool?

Is there an age limit for booking a room at the Riverside Quay?

How much is the Holding Deposite of Riverside Quay and what happens to it?

May I smoke in the Riverside Quay Liverpool?

Is there an age limit for booking a room at the Riverside Quay?

Can the Riverside Quay provide a student room for girls only for me?

Who cleans the communal areas of Riverside Quay?

When is the due date for rent payment?

How to pay rent?

Is an installment purchase possible?

Due to delays, I communicated the Flexible Booking Policy to the apartment. When should I pay the re

How to pay the deposit? Will there be a refund?

When I make a reservation, is the deposit I paid a deposit? How to refund?

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Can I move in before paying the rent?

When can I move into the apartment?

Can I check in early?

Can I have pets?

Do I need to pay property taxes?

How do I report for repairs?

When can I check in?

Can I smoke indoors?

How do I collect my access card?

Can someone else get the key card for me?

Can I keep pets inside the apartment?

What should I do if I need to report for repair?

Can I smoke inside the room?

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