Question 1

Is there any charge for booking this apartment through Yixiang Haoju platform?

Accepted Answer

There is no charge for booking through uhomes. The contract rent you sign is also the same as the official apartment. All fees during the booking process are directly paid to the apartment. When you sign the contract, you sign the contract directly with the apartment. We are Help you deal with the booking procedures, and will add the exclusive extra high cashback of our platform to the apartment offers.

Question 2

Is the apartment furnished?

Accepted Answer

In the United States, fully rented apartments are typically unfurnished. Americans adhere to the principle of "clean move-in, clean move-out," firmly believing that the home they inhabit should be personally furnished. While kitchen appliances such as refrigerators, ovens, and stoves are standard inclusions, residents must purchase furniture like beds, sofas, tables, and chairs themselves. Options for acquiring furnishings include purchasing new items from retailers like IKEA or Target, or buying second-hand furniture from senior students/alumni, which proves highly cost-effective.

Question 3

What is the lease form for this apartment? What is a Joint lease (joint lease)?

Accepted Answer

This apartment is rented out as a whole, that is, Joint leases, which means "joint lease". That is to say, several roommates sign a joint contract for renting a house together, and everyone has full payment responsibility for the room. If you are only one person and want to sign a house with 3 bedrooms and 3 bathrooms, you must also sign a whole set, or wait until you find all roommates to sign together. At the same time, if you live in a house under a joint lease and your roommate moves out suddenly, the apartment will also pursue the full rent from you if your roommate cannot be contacted.

Question 4

What is the reservation process?

Accepted Answer

stpe1: Find the apartment type you want to book, click [Apply Now] to fill out the apartment application form step2: After submitting the application form, a rental consultant will contact you to help you start booking

Question 5

The apartment is a joint lease (joint lease), but I only have one person, what should I do?

Accepted Answer

If you&#x27;re alone, you can still sign a lease, but you&#x27;ll have to sign an entire apartment. You can look for other roommates after signing the contract. There is a risk here: you rent an entire apartment, and you may not be able to find a suitable roommate, but you are personally responsible for the rent of the entire apartment. Therefore, in the case of a joint lease, it is recommended that students find all roommates first, and then sign the contract together. Also under a joint tenancy, whenever you find a roommate, be sure to add their name to the tenancy agreement.

Question 6

Does the rent of the apartment include utility fees such as water, electricity and network?

Accepted Answer

For details, please refer to the fee details section of the uhomes app

Question 7

Is the marked rental price per person or the whole package?

Accepted Answer

a set

Question 8

Does the apartment have air conditioning? Is it a central air conditioner or an individual air condi

Accepted Answer

Central air conditioning

Question 9

Can I choose a specific floor?

Accepted Answer

When you apply, you will have the specific floor and room number

Question 10

Is there a washing machine in the room?

Accepted Answer

indoor washing and drying machine

Question 11

How is the security situation in the apartment? Is there access control?

Accepted Answer

With access control system

Question 12

Does the apartment have a lift?

Accepted Answer

there is an elevator

Question 13

What fees do I need to pay to apply for an apartment?

Accepted Answer

See Fee Details

Question 14

Can I check in early?

Accepted Answer

Apartments in the United States are generally not allowed to move in early, because the previous tenant has not moved out or the apartment needs to be cleaned after the previous tenant has moved out~

Question 15

How often is the rent paid? How to pay?

Accepted Answer

The rent of the apartment is paid on a monthly basis. You need to pay the first rent before the start date of the contract, and you need to pay the rent of the next month before the 1st of each month for the rest of the rent. The rent payment method for the apartment is online payment. You can log in to the resident account on the official website of the apartment to pay online every month. The apartment supports payment by visa, mastercard, etc.

Question 16

What is the difference between Studio and 1B1B

Accepted Answer

Studio is similar to 1B1B, the biggest difference is the living room, the price is relatively cheaper than 1B1B. Studio includes bathroom and kitchen, but there is no separation between kitchen, living room and bedroom; 1B1B is a standard apartment with one bedroom, one living room, one kitchen and one bathroom

Question 17

How big is the bed in the apartment?

Accepted Answer

The apartment does not provide furniture, you need to buy it yourself

Question 18

Do the apartments provide bedding?

Accepted Answer

If it is not provided, please bring your own bed sheets, quilts, pillows, towels, etc. when you check in, or you can choose to buy them locally when you arrive.

Question 19

What is renters insurance premium? Why should I buy renters insurance?

Accepted Answer

When renting a house in the United States, most apartments require tenants to purchase renter&#x27;s insurance. The reason is that if the tenant accidentally causes damage to the house during the living process, such as: water leakage damages the floor or carpet, moving or collision causes damage to the wall, etc., the renter’s insurance will pay for you to the apartment or The management company pays compensation. The specific requirements of the apartment shall prevail. Most of the insurance can be paid monthly or annually. The cost of rental insurance is quite cheap, with an average of about $15 per month, and the amount of insurance will vary according to your insurance amount, area and selected items.

Question 20

Does the apartment have a shuttle bus to the school?

Accepted Answer

within walking distance to school

Question 21

What should I bring to my new apartment?

Accepted Answer

You need to buy furniture such as beds, tables, sofas, and personal items by yourself

Question 22

What year was the apartment built? How many layers are there? How many beds?

Accepted Answer

The apartment was built in 2020, with a total of 30 floors and 405units

Question 23

Are pets allowed in the apartment? How to charge?

Accepted Answer

Yes, please refer to the fee details section of the apartment details page for specific fees

Question 24

What is the difference between booking through your platform and booking by myself?

Accepted Answer

1: We are a booking platform, which can help you communicate with the apartment, and help you process the application procedures. The whole process is in Chinese. 2: Your rent, application fee, parking fee, etc. are all paid directly to the apartment, and the contract is between you and the apartment. We will help you to deal with the booking procedures and guide you to sign the contract with the apartment party 3: We will help you book this apartment, we do not charge any fees, and through our booking, on the basis of the discount provided by the apartment party, our platform There will be exclusive cashback offers

Question 25

What is the apartment application fee?

Accepted Answer

The apartment application fee is collected by the apartment. It is a fee for reviewing the applicant&#x27;s materials. It is also a fee that everyone must pay when applying for an apartment. Note: No matter whether the application is successful or not, the apartment will not refund this fee. Applications will only be officially accepted once the application fee has been submitted.

Question 26

Will the apartment collect my packages before I move in?

Accepted Answer

No, the apartment requires you to check in yourself before you can collect the package

Question 27

If the lease is about to expire, what do I need to do to cancel the lease?

Accepted Answer

After the lease expires, if you don’t renew the lease and want to move out, you generally need to inform the apartment 60-90 days in advance. If you don’t notify, the apartment may automatically renew the contract. This is generally stipulated in the contract, which is interpreted by the contract and the apartment. allow.

Question 28

The facilities in the room are broken, who can I ask for repairs?

Accepted Answer

You can send an email to the apartment, or contact the front desk of the apartment, make an appointment to leave a message, and let the maintenance come to check

Question 29

Does the apartment have parking? Indoor or outdoor? How to charge?

Accepted Answer

There is a parking lot, please refer to the fee list for details

Question 30

What public area facilities are there in the apartment? Is there a fee?

Accepted Answer

See the facilities section of the apartment details page for details

Question 31

I signed a 12-month lease contract, can I sublease it halfway?

Accepted Answer

Yes, apartments generally have a formal subletting clause. After the formal subletting process is completed, you will no longer have any financial responsibility for the house. Generally, there is a certain subletting fee for subletting, and the lessee also needs to pay additional application fees, management fees, deposits, etc. Therefore, many students choose not to go through the apartment and sublet it privately.

Question 32

Required application materials

Accepted Answer

Step1: In the house type you want to apply for, click [Apply Now] Step2: Upload your passport and I20

Question 33

What should I do if I want to renew the lease after the lease term expires?

Accepted Answer

The apartment can be notified 60 days before the end of the lease period and a new contract can be signed

Question 34

Can I stay if I am not a student (parent or working person)?

Accepted Answer

OK

Question 35

Can I change rooms after check-in?

Accepted Answer

If you have checked with the apartment that there are vacancies, it is generally possible to negotiate a room change. Whether you can change or not needs to be negotiated with the apartment at that time

Question 36

What happens if I move out on my own before the tenancy ends?

Accepted Answer

You can move out before the lease expires, but you still need to pay the rent for the remaining months in the lease, or sublease the room and let others continue to pay the rent, otherwise it will be a breach of contract. Students, please pay attention: breaking the contract does not only mean the loss of the deposit, the apartment has the right to recover all your remaining rent. At the same time, it will have a serious impact on your personal credit record, and some apartments will even be reflected to the immigration bureau. Refusal to pay rent, the apartment may also resort to law.

Question 37

Can someone stay overnight?

Accepted Answer

few days are allowed

Question 38

What issues should be paid attention to when renting out?

Accepted Answer

When you quit the lease, you need to basically restore the apartment to the way you checked in, that is, clean the apartment, leave no personal items or garbage, and keep all the facilities in the apartment intact. You need to fill out the Move-out checklist, and check with the apartment staff one by one whether the required cleaning is up to standard to ensure that the deposit can be fully refunded. Don&#x27;t forget to leave the correct check payable and mailing address to the apartment. Checks for deposit refunds are usually received within one month. The specific time is subject to the apartment

Question 39

I have already applied for and signed the lease, but I want to go back, what should I do?

Accepted Answer

In the United States, the content of the contract and the signature are very particular. Once the lease is signed, all the content of the contract must be fulfilled. You can apply for subletting procedures to avoid paying liquidated damages. The liquidated damages for student apartments in the United States are not as simple as a deposit. It is likely that you will need to pay a whole year&#x27;s rent.

Question 40

Do you allow friends to stay in the apartment?

Accepted Answer

Occasionally invite friends to stay

Question 41

Can I book an apartment under the age of 18?

Accepted Answer

Sorry, according to the requirements of the United States, all students staying in American apartments must be at least 18 years old at the time of check-in. If you are at least 17 years old, but you will be at least 18 years old at the time of check-in, you can also book

Question 42

When can I check in?

Accepted Answer

You can check in on the day when the lease term starts. Generally, you can only check in during the working hours of the apartment. If you arrive at the apartment during non-working hours, it is best to inform the apartment by email in advance so that the apartment can arrange check-in. The management office of the apartment will have specified office hours, (Apartment working hours: Monday - Friday9:00 AM - 6:00 PM ) Therefore, if the office hours are exceeded on that day, you will have to wait until the next day. Some apartments do not work on weekends, so students should arrange air tickets and itinerary reasonably according to the office hours of the apartment. After all, the apartment is not a hotel, if you arrive after office hours on the day, please contact the temporary accommodation in advance. Generally, American apartments cannot be moved in earlier than the rental date. Documents required for check in: passport, electronic version of rental contract, electronic version of rental insurance, etc.

Question 43

Is there on-site security?

Accepted Answer

We do not have a security personal on site. However, we do have a 24/7 concierge desk. If any residents ever need anything, we do have someone always available at the front desk!

Question 44

Is there a shuttle service?

Accepted Answer

We do not have any shuttles available for our residents.

Question 45

How to refund the deposit?

Accepted Answer

you will receive an email from "smart-disburse" to receive your security deposit, they will give you 5 days to opt into the electronic deposit, if you miss these 5 says, a paper check will be sent to you. The address does need to be a U.S. address.

Question 46

How to pay the first month&#x27;s rent？

Accepted Answer

1. Online payment is provided: it must be completed 30 days before the rental date.

2. If it is less than 30 days before the rental date, you can only pay by check.

Question 47

What is the payment policy?

Accepted Answer

The first payment must be made with a cashier or certified check (unless payment is being made online 30 days before the lease start date)，the check must be made out to "The Chestnut" the apartment number (unit number) can be listed in the memo line.Once the funds are received, we scan them to our system. The Check must be made out to "The Chestnut",  the check should not be able to be cashed if it is made out to the community.please mail to : ATTN: Leasing Office 3720 Chestnut St Philadelphia, PA 19104
It just depends on when the check is received, typically we process all checks by the end of the week.Unfortunately, we cannot accept a bank transfer, we can only accept cashier/certified checks and online payments.

The Chestnut Philadelphia, Philadelphia

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Basic Info

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House Rules

The Chestnut Philadelphia FAQs

Is there any charge for booking this apartment through Yixiang Haoju platform?

Is the apartment furnished?

What is the lease form for this apartment? What is a Joint lease (joint lease)?

Is there any charge for booking this apartment through Yixiang Haoju platform?

Is the apartment furnished?

What is the lease form for this apartment? What is a Joint lease (joint lease)?

What is the reservation process?

The apartment is a joint lease (joint lease), but I only have one person, what should I do?

Does the rent of the apartment include utility fees such as water, electricity and network?

Is the marked rental price per person or the whole package?

Does the apartment have air conditioning? Is it a central air conditioner or an individual air condi

Can I choose a specific floor?

Is there a washing machine in the room?

How is the security situation in the apartment? Is there access control?

Does the apartment have a lift?

What fees do I need to pay to apply for an apartment?

Can I check in early?

How often is the rent paid? How to pay?

What is the difference between Studio and 1B1B

How big is the bed in the apartment?

Do the apartments provide bedding?

What is renters insurance premium? Why should I buy renters insurance?

Does the apartment have a shuttle bus to the school?

What should I bring to my new apartment?

What year was the apartment built? How many layers are there? How many beds?

Are pets allowed in the apartment? How to charge?

What is the difference between booking through your platform and booking by myself?

What is the apartment application fee?

Will the apartment collect my packages before I move in?

If the lease is about to expire, what do I need to do to cancel the lease?

The facilities in the room are broken, who can I ask for repairs?

Does the apartment have parking? Indoor or outdoor? How to charge?

What public area facilities are there in the apartment? Is there a fee?

I signed a 12-month lease contract, can I sublease it halfway?

Required application materials

What should I do if I want to renew the lease after the lease term expires?

Can I stay if I am not a student (parent or working person)?

Can I change rooms after check-in?

What happens if I move out on my own before the tenancy ends?

Can someone stay overnight?

What issues should be paid attention to when renting out?

I have already applied for and signed the lease, but I want to go back, what should I do?

Do you allow friends to stay in the apartment?

Can I book an apartment under the age of 18?

When can I check in?

Is there on-site security?

Is there a shuttle service?

How to refund the deposit?

How to pay the first month's rent？

What is the payment policy?

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