The reply to the news is really dedicated, and people are also very interesting. The emotional value is full. It's really right to find him with super five-star praise!
ZHOU**
The location is excellent, the staff are very good, and the apartment activities are very attentive.
FAN**
Very close to the city center, very convenient, very nice
SHAN**
It's very good. When I first came in, there was no cold water. It was all hot water.
YANG**
Perfect distance from downtown and school, nice front desk
MEI**
The apartment is in a good location, right in the city center. Front desk service efficiency is high, the network speed is fast, exceeding expectations.
GU**
There is nothing wrong with the overall service exceeding expectations.
ZHANG**
It provides the most reassuring harbor for a year in a foreign land, and is also close to the city center, full of good memories.
Shen**
Very good, service in place, very satisfied
ZHU**
The front desk is very considerate, the environment is good, the location is good
ZHANG**
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Student Accommodation
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No DepositNo Landlord Gift Fee
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AY '25 Booking
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Bills included
Breakfast included
24 hours security
156 Total Units
Highest Floor 6
Built in 2015 · Renovated in 2015
Vita Student Portland House is one of the most luxurious student accommodations in Exeter, offering Studio rooms for students. Located at Longbrook Street, Exeter, England EX4 6AH, students who study at the University of Exeterand Exeter College will find it a short way to walk to school. It is located in the heart of this historic city, and shopping areas, restaurants and supermarkets surround the neighbourhood of Vita Exeter Portland House.
Features
Portland House Exeter offers six Studio room types with ensuite bathrooms and kitchens, including Premium, Premium Plus, Deluxe, Classic, Accessible Room and Ultimate Vita.
Each Vita Exeter Portland House studio is fully furnished with basic furniture, including a bed, desk, chair and kitchenette with microwave, extractor hood, fridge and oven.
Vita Student Portland House offers easy access to living by providing a complimentary buffet breakfast, tea and coffee throughout the day, free gym, free bike loan service and more. Students also have access to a large cinema, games room, gym and free buffet breakfast.
Location and What's Hot?
In the heart of Exeter, Vita Student Portland House offers a prime location that makes daily life exceptionally convenient.
Vita Student Portland House is a good choice for students. Exeter College Technology Centreis a mere 12-minute walk away, and the University of Exeter St Luke's Campus is a 14-minute away. Public transportation around Vita Exeter Portland House is incredibly convenient.Bus stops like St James Road, Exeter Trust House, Sorry Head, and Elmside offer easy access to key destinations. Within a 10-minute stroll from Vita Exeter Portland House, you can reach train stations such asExeter Central and St James Park, making it hassle-free to embark on longer journeys or daily commutes.
Security and Services
Vita Student Portland House offers 24-hour security to ensure the safety of students, and Vita Student Portland House Exeter also provides a free room cleaning service twice a month for the convenience of students.
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4.7
30 reviews
Amazing facilities · 10
Super-fast internet · 5
Amazing area · 10
Great customer service · 10
ZHOU**
5.0
18 Oct 2024 11:43
The reply to the news is really dedicated, and people are also very interesting. The emotional value is full. It's really right to find him with super five-star praise!
The reply to the news is really dedicated, and people are also very interesting. The emotional value is full. It's really right to find him with super five-star praise!
View more
FAN**
5.0
04 Mar 2024 22:22
The location is excellent, the staff are very good, and the apartment activities are very attentive.
The location is excellent, the staff are very good, and the apartment activities are very attentive.
What is the Advance License Fee Payment I paid when I booked?
When booking an apartment, you need to pay 2 weeks room rate as a deposit. The deposit will be deducted from the total room rate. The payment method is credit card, debit card or bank transfer.
How to pay rent?
The apartment supports logging in to the account, using the TransferMate platform that cooperates with the apartment to pay, or paying by bank wire transfer. 1. To use the TransferMate platform to pay, please log in to your apartment personal account, then select Pay Now on the Booking interface to jump to the TransferMate platform payment interface, then please fill in the relevant information and complete the payment. Please note that the payment mode is that you pay to the TransferMate platform, and then pay to VITA STUDENT after the TransferMate platform receives the student's payment. Therefore, it is estimated that the arrival time after payment is about 3-5 working days. In case of statutory holidays in China and the UK, it will be postponed. 2. Wire transfer payment Vita official currently accepts bank transfers, Chinese wire transfers or transfers from UK bank accounts. The transfer and remittance in the UK generally takes about 1 week to check the update, and the arrival cycle of China's wire transfer generally takes 1-2 weeks. Please note that currently VITA does not have a Chinese bank account, only a British company account. Please use VITA's official account for remittance operations, and operate in strict accordance with VITA's information, and do not trust any information provided by any third party.
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What is the Advance License Fee Payment I paid when I booked?
When booking an apartment, you need to pay 2 weeks room rate as a deposit. The deposit will be deducted from the total room rate. The payment method is credit card, debit card or bank transfer.
What is the Advance License Fee Payment I paid when I booked?
When booking an apartment, you need to pay 2 weeks room rate as a deposit. The deposit will be deducted from the total room rate. The payment method is credit card, debit card or bank transfer.
How to pay rent?
The apartment supports logging in to the account, using the TransferMate platform that cooperates with the apartment to pay, or paying by bank wire transfer. 1. To use the TransferMate platform to pay, please log in to your apartment personal account, then select Pay Now on the Booking interface to jump to the TransferMate platform payment interface, then please fill in the relevant information and complete the payment. Please note that the payment mode is that you pay to the TransferMate platform, and then pay to VITA STUDENT after the TransferMate platform receives the student's payment. Therefore, it is estimated that the arrival time after payment is about 3-5 working days. In case of statutory holidays in China and the UK, it will be postponed. 2. Wire transfer payment Vita official currently accepts bank transfers, Chinese wire transfers or transfers from UK bank accounts. The transfer and remittance in the UK generally takes about 1 week to check the update, and the arrival cycle of China's wire transfer generally takes 1-2 weeks. Please note that currently VITA does not have a Chinese bank account, only a British company account. Please use VITA's official account for remittance operations, and operate in strict accordance with VITA's information, and do not trust any information provided by any third party.
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What is the Advance License Fee Payment I paid when I booked?
When booking an apartment, you need to pay 2 weeks room rate as a deposit. The deposit will be deducted from the total room rate. The payment method is credit card, debit card or bank transfer.
When is the due date for rent payment?
Log in to the student portal of the apartment, and check your payment plan on the booking interface. In addition, there will be a mark on the apartment provision contract. After the reservation is successful, the apartment will send a contract to the student's mailbox. Please keep it well.
How much is the deposit?
Students in the 21/22 academic year do not need to pay a housing deposit of 350 pounds, but only need to pay the deposit and rent.
What is a guarantor?
A guarantor is someone over the age of 18 who can share the financial responsibility of renting an apartment with you and who can pay the rent for you if you are unable to pay the rent to the apartment for whatever reason. A guarantor is required if you choose to pay the rent in two or four installments when booking. He should agree to be your guarantor and sign the rental documents. The apartment party has the right to recover the unpaid rent from the guarantor. So make sure your sponsor understands his obligations.
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Who can be a guarantor?
Anyone over the age of 18 who lives in the UK and does not live in Weta Academy can act as a guarantor for students who choose to pay rent in four installments. Anyone over the age of 18 who lives in any part of the world and does not live in Weta Academy can act as a guarantor for students who choose to pay rent in two installments.
Can I move into the room early?
It depends on the usage of the room you reserved. You can send an English email to contact the apartment management team CustomerEngagement@vitastudent.com
Can couples live here?
Couples are welcome to stay in the apartment, but the price will be slightly different. Currently, double occupancy requires an additional 20% of the rent.
Do I need to pay land tax?
If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student
What do I need to pay?
All utilities, 250M broadband and wireless internet, all personal contents insurance are included in the rent, and breakfast is included in the weekly rent from Monday to Friday.
When can I check in?
You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.
What should I do if something is broken or malfunctioning in my room?
Using the mobile phone software provided by the apartment allows you to report for repairs while staying comfortably in the room! Fill out the repair form, you can also add a picture, and the equipment manager in the apartment will respond as soon as possible. You can also go downstairs yourself and talk to the customer service team at the front desk about the problem, they are more than happy to help.
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How do I collect my access card?
After completing the check-in process at the front desk, you can get the key card from the apartment front desk
Can I smoke in the room?
cannot. According to the signed rental agreement, smoking is strictly prohibited in the apartment. Each apartment has a dedicated smoking area, please smoke there.
Can someone else get the key card for me?
No, for security reasons, your key card can only be collected by yourself.
Where can I do my laundry?
All residence halls have laundry rooms in the apartment building with washing machines and dryers. Each wash costs about £2.70; each drying costs about £1.20. You can use the apartment's mobile app to see if your laundry is ready, and to see when the machine is ready for use! The laundry room is also open 24 hours a day.
Can I keep pets inside the apartment?
No, no pets are allowed in the apartment.
If there is a network problem, who should I contact?
You can contact the staff in the apartment, fill in the repair form, or contact the apartment's network service operator Ask4. Ask4's technical support phone number is (UK) 0114 303 3232. They have specially trained staff that can resolve network issues quickly.
What should I do if I need to report for repair?
1. Reporting repairs by using the apartment software 2. Reporting repairs through the front desk of the apartment
Can I drive to the apartment?
All houses in the apartment are located in the city center, very close to the university, and it is very convenient to take public transportation. At the same time, apartment developers are building apartment buildings with the car's environmental impact in mind. Therefore, in view of the location and traffic advantages of the apartment, there is no parking lot in any apartment. Moreover, in some residential areas of the apartment (such as Exeter), it is strictly forbidden to park vehicles within 1.5 kilometers of the dormitory area.
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Can I smoke inside the room?
The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.