Question 1

Where is Between Towns Court located in Oxford?

Accepted Answer

Between Towns Court is conveniently located at 13 Between Towns Rd, Oxford OX4 3LX, United Kingdom, putting you at the heart of the action. You'll be a short walk from the university campus, transport links, restaurants, cafés, and local shops. It takes only 10 minutes to get to the University of Oxford from the Between Towns Court. The prime location makes getting around Oxford a breeze. To explore the nearby area comprehensively, please check out the detailed map in our "Location" section, where exact travel times and distances are displayed.

Question 2

Do I need to move out of the Between Towns Court during the vacation?

Accepted Answer

you can store your belongings at between towns court during your holidays. just remember to lock all doors and windows and turn off unnecessary lights and electrical appliances before leaving. if your lease ends before your holiday, check reception for notices or contact the on-site team at oxford between towns court student accommodation to arrange for storage during your holiday.

Question 3

Does insurance cover my belongings in Between Towns Court?

Accepted Answer

The Between Towns Court has collaborated with Endsleigh to provide free property insurance for each student. Register for My Endsleigh and then learn about your insurance details and policy documents. The Between Towns Court&#x27;s claims team can provide professional advice at any time.

Question 4

How do I know who I will live with in Between Towns Bourt - student accommodation in Oxford?

Accepted Answer

For privacy reasons, we will not disclose the name of your roommate in Between Towns Bourt. However, you can learn about the occupants through the resident group shared before moving in or ask the consultant for information such as the gender, year and university of the roommates to have a general understanding of them.

Question 5

Can I choose the room in Between Towns Court by myself?

Accepted Answer

You can choose your favourite floor, apartment, and room number in Between Towns Court. Our consulting team can help you find the most suitable room.

Question 6

How do I book Between Towns Court - student accommodation in Oxford?

Accepted Answer

You need to select the room type you want, click the corresponding "apply now" button, and then follow the instructions on the screen to reserve the room. If you have any questions, contact our professional consultant, who is online 24 hours a day. We will provide you with patient and efficient service.

Question 7

When can I move in?

Accepted Answer

About two months before your selected check-in date, you can book a move-in time that works for you. If you have any specific accessibility needs or travel issues, please let us know at this time. If you need to check in early, we can help arrange that as well; just contact your housing team, and they will inform you about the available times and prices.

Question 8

How can I find out who I am living with?

Accepted Answer

For privacy reasons, we do not disclose the names of residents. However, you can learn about who you will be living with through the resident group shared before move-in or by asking your dorm team for some information, such as gender, grade, and school.

Question 9

Do I need to pay a deposit?

Accepted Answer

Unlike many other accommodation providers, we do not require a deposit to secure your booking. We only ask that you pay the rent in advance, which will be deducted from your first month&#x27;s rent. You could say it&#x27;s like a little gift to yourself, and by September, you&#x27;ll feel the convenience of it!

Question 10

Can I cancel my reservation after booking?

Accepted Answer

We have a 5-day "cooling-off period" policy. This means that if you need to cancel within 5 days after signing the lease agreement and you haven&#x27;t moved in yet, you can cancel. If the "cooling-off period" has passed, you can still cancel under certain circumstances, such as if your UK visa is denied or if you fail to meet the entry requirements of your chosen university. You just need to provide the UCAS notification or visa denial documents within 72 hours of receiving the relevant notice. If you find a suitable replacement tenant, you can transfer the lease to them. We will conduct a qualifying review, and once they are confirmed eligible, they can take over your lease agreement.

Question 11

What should I do if I have special requirements?

Accepted Answer

We offer permanent accessible rooms that meet your needs as well as temporarily adjustable adaptive rooms. If you need more information, please contact our dorm team directly.

Question 12

What should I do if my student loan is late?

Accepted Answer

If your student loan payment is late, please contact the accommodation team at your location for advice.

Question 13

How do I pay my rent?

Accepted Answer

You can make payments by logging into the Concurrent Portal (using your reference number and password). Payment methods can be chosen as direct debit or bank transfer.

Question 14

As an international student, how should I pay my rent?

Accepted Answer

As an international student, you can pay your rent via bank transfer (Transfermate) or credit card (please note that credit card payments may incur transaction fees). For more information, please refer to your booking documents or contact the accommodation team.

Question 15

Can I bring pets?

Accepted Answer

While we love pets, we&#x27;re sorry, but pets are not allowed in the accommodation area unless they are registered service animals.

Question 16

Does my room come with bedding and other essentials?

Accepted Answer

Our room is unfurnished, and you can arrange it according to your needs. If you need bedding or kitchen supplies, we partner with unikitout.com, where you can purchase the items you need for home delivery. Use the code NOW10 to enjoy a 10% discount.

Question 17

Can I let my friend stay in my room?

Accepted Answer

You can invite friends to stay, but each resident is allowed only one overnight guest at a time, and they cannot stay for more than two consecutive nights. This is provided that these activities do not disturb or inconvenience other residents.

Question 18

Will my apartment be cleaned?

Accepted Answer

When you arrive, we will ensure that your student room and shared areas are spotless. After that, cleaning is your responsibility. If you need assistance, please feel free to contact the accommodation team.

Question 19

What should I do if there is a problem with my room?

Accepted Answer

If your room needs maintenance, you can submit a maintenance request through the Concurrent App, and the housing team will address your issue as soon as possible.

Question 20

Can I smoke in the dormitory?

Accepted Answer

All of our student housing areas prohibit smoking. You can smoke in designated smoking areas outside the building or in the courtyard.

Question 21

How do I connect to the internet?

Accepted Answer

Connecting to the internet is easy: once you arrive, just connect your device to the wireless network. If needed, you can also use a cable to connect your device to the network wall socket in the room.

Question 22

What things are not allowed in the accommodation?

Accepted Answer

For health and safety reasons, we do not allow the use of candles, oil diffusers, deep fryers, or any electrical appliances that do not comply with UK standards and regulations. Electric scooters or similar devices are also not permitted. Please do not bring these items into the dormitory.

Question 23

Who will enter my room?

Accepted Answer

We conduct room inspections three times a year and carry out health and safety checks periodically, but we will notify you at least 24 hours in advance.

Question 24

What are the dimensions of my small double bed?

Accepted Answer

A small double bed (also known as a 3/4 bed) is approximately 120 cm wide and 190 cm long.

Question 25

Can I bring a rice cooker/instant pot?

Accepted Answer

Sorry, we do not allow rice cookers or electric pressure cookers as their high voltage may pose safety risks.

Question 26

Is there an airport pick-up service?

Accepted Answer

We do not offer airport pickup services, but our dormitory is well-connected with public transportation, allowing you to easily take a bus, train, or taxi. If you need assistance arranging transportation, feel free to contact the accommodation team.

Question 27

What should I do if I need to leave before the end of the lease?

Accepted Answer

If you need to leave early, we may offer a lease takeover option. It’s best to contact the housing team directly for the latest information.

Question 28

Can I receive my package?

Accepted Answer

Depending on your location, your mail may be delivered directly to your door (via Royal Mail), or you may need to collect it from a nearby mailbox. For larger packages, they can be sent to the reception, but we cannot be responsible for any lost or damaged packages.

Question 29

Can I/my friend park in the dormitory?

Accepted Answer

Most of our dormitory buildings do not have designated visitor parking spaces, but there are parking lots in the surrounding area. Please contact the team at your chosen accommodation for more parking information.

Question 30

How do I do laundry?

Accepted Answer

All dormitories have self-service laundry rooms equipped with washing machines and dryers. You can pay per use for these facilities through an app.

Between Towns Court, Oxford

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Between Towns Court FAQs

Where is Between Towns Court located in Oxford?

Do I need to move out of the Between Towns Court during the vacation?

Does insurance cover my belongings in Between Towns Court?

Where is Between Towns Court located in Oxford?

Do I need to move out of the Between Towns Court during the vacation?

Does insurance cover my belongings in Between Towns Court?

How do I know who I will live with in Between Towns Bourt - student accommodation in Oxford?

Can I choose the room in Between Towns Court by myself?

How do I book Between Towns Court - student accommodation in Oxford?

When can I move in?

How can I find out who I am living with?

Do I need to pay a deposit?

Can I cancel my reservation after booking?

What should I do if I have special requirements?

What should I do if my student loan is late?

How do I pay my rent?

As an international student, how should I pay my rent?

Can I bring pets?

Does my room come with bedding and other essentials?

Can I let my friend stay in my room?

Will my apartment be cleaned?

What should I do if there is a problem with my room?

Can I smoke in the dormitory?

How do I connect to the internet?

What things are not allowed in the accommodation?

Who will enter my room?

What are the dimensions of my small double bed?

Can I bring a rice cooker/instant pot?

Is there an airport pick-up service?

What should I do if I need to leave before the end of the lease?

Can I receive my package?

Can I/my friend park in the dormitory?

How do I do laundry?

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