Question 1

What is the total rent price?

Accepted Answer

The price changes in real time, and the final contract price shall prevail.

Question 2

Is double occupancy possible?

Accepted Answer

Each Studio room type can accommodate double occupancy, and double occupancy requires an additional rent of 100 pounds per week. The specific arrangement is subject to the reply of the apartment.

Question 3

When is the due date for rent payment?

Accepted Answer

Please log in to your mailbox to check the email with Docusign, click on the yellow part to enter the contract query interface, the contract indicates the deadline for rent payment, usually before July 31, and the specific date shown in the contract shall prevail. To pay rent. The corresponding key information is [Balance] The current total amount to be paid for this payment item [Due Date] Payment deadline (format day/month/year) Please pay the rent before the due date

Question 4

How to pay rent?

Accepted Answer

Please enter the payment guide interface of your email, enter the account number and room number to enter the portal interface, and then click make payment to enter the payment information. The apartment supports online credit card payment (credit card is supported) or bank transfer 1. For online credit card payment, please ensure that the payment card type is one of the following four types: Mastercard/Visa/Visa Debit/Visa Electron. Carefully fill in the cardholder information, and please ensure that the payment card has sufficient credit, and the bank is opened and supports payment behavior. Please note that payment cards do not need to be present in person. 2. Bank remittance, the apartment supports pay to study and other methods to register information, and then complete the corresponding payment in the bank. However, please note that wire transfers can take several business days to arrive, so payment needs to be arranged in advance.

Question 5

Due to delays, I communicated the Flexible Booking Policy to the apartment. When should I pay the re

Accepted Answer

Since the Flexible Booking Policy is reviewed and decided by the apartment case by case, there is no strict uniform standard. Please confirm your revised payment amount and payment deadline with the apartment separately after you successfully apply for the Flexible Booking Policy.

Question 6

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Accepted Answer

Please refer to the detailed rules of the corresponding activities provided by the apartment when you make a reservation, or have proofs such as screenshots of participating activities at that time, and then please accept the corresponding detailed rules with the apartment.

Question 7

Can I choose a roommate?

Accepted Answer

If you have other small partners who book together, you can contact our consultant teacher of uhomes, and we will try our best to help you arrange

Question 8

Can I check in early?

Accepted Answer

If you need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent

Question 9

Do I need to pay land tax?

Accepted Answer

If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student

Question 10

When can I check in?

Accepted Answer

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

Question 11

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 12

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 13

Can I keep pets inside the apartment?

Accepted Answer

No, no pets are allowed in the apartment.

Question 14

What should I do if I need to report for repair?

Accepted Answer

1. Apply for repairs by using the apartment software or writing an email 2. Apply for repairs through the front desk of the apartment

Question 15

Can I smoke inside the room?

Accepted Answer

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Chapter Portobello, London

Special Offers

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Basic Info

38 reviews

House Rules

Chapter Portobello FAQs

What is the total rent price?

Is double occupancy possible?

When is the due date for rent payment?

What is the total rent price?

Is double occupancy possible?

When is the due date for rent payment?

How to pay rent?

Due to delays, I communicated the Flexible Booking Policy to the apartment. When should I pay the re

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Can I choose a roommate?

Can I check in early?

Do I need to pay land tax?

When can I check in?

How do I collect my access card?

Can someone else get the key card for me?

Can I keep pets inside the apartment?

What should I do if I need to report for repair?

Can I smoke inside the room?

Recently Viewed

Chapter Portobello, London

Special Offers View more 

Basic Info

38 reviews

House Rules

Chapter Portobello FAQs

What is the total rent price?

Is double occupancy possible?

When is the due date for rent payment?

What is the total rent price?

Is double occupancy possible?

When is the due date for rent payment?

How to pay rent?

Due to delays, I communicated the Flexible Booking Policy to the apartment. When should I pay the re

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Can I choose a roommate?

Can I check in early?

Do I need to pay land tax?

When can I check in?

How do I collect my access card?

Can someone else get the key card for me?

Can I keep pets inside the apartment?

What should I do if I need to report for repair?

Can I smoke inside the room?

Recently Viewed

Special Offers

View more 