Question 1

Where is iQ Kingston​ located in London?

Accepted Answer

iQ Kingston is located at 15 Wood Street, Kingston upon Thames KT1 1TY, United Kingdom.

Question 2

What on-site facilities are available at Kingston iQ Student Accommodation, Kingston​?

Accepted Answer

iQ Kingston, London,​ offers students various top amenities, such as an on-site gym, a cinema room, a social space with a TV and a games area, and a laundry room.

Question 3

How far is iQ Kingston from Kingston University?

Accepted Answer

iQ Kingston is a 15-minute walk away from Kingston University.

Question 4

What are the best restaurants near Kingston iQ student accommodation, Kingston?

Accepted Answer

The best restaurants close to Kingston iQ student accommodation, Kingston, include The Place to Eat, Bill&#x27;s Kingston Restaurant, and Riverside Walk Kingston.

Question 5

Is Kingston iQ student accommodation, Kingston, only for students?

Accepted Answer

Yes, iQ Kingston is only available for students. It is built to cater to the preferences and needs of students.

Question 6

Where is the nearest public transport to iQ Kingston?

Accepted Answer

Kingston railway station is the nearest public transport station, with only a 6-minute walk from iQ Kingston.

Question 7

Are there any social events organized by iQ Kingston?

Accepted Answer

Yes. iQ Kingston will host regular social events for students to communicate and socialize with each other.

Question 8

When is the due date for rent payment?

Accepted Answer

Regardless of whether it is an installment payment or a one-time payment, the deadline for the first payment for the room in 2024 is approximately August 2024. Please refer to the contract for the specific time and the supplier’s explanation shall prevail.

Question 9

How do I pay rent for iQ Kingston?

Accepted Answer

You can pay for your accommodation at iQ Kingston through Visa or MasterCard.

Question 10

When I make a reservation, is the Booking Fee paid a deposit? How to refund?

Accepted Answer

Booking Fee is prepaid rent, used as a deposit. After you check in successfully, the Booking Fee will be deducted from your rent and will not be refunded.

Question 11

When I make a reservation, is the Booking Fee paid a deposit? How to refund?

Accepted Answer

Booking Fee is prepaid rent, used as a deposit. After you successfully check in, the Booking Fee will be deducted from your rent and will not be refunded.

Question 12

I have a special discount for iQ Kingston when I make a reservation. How can I redeem it?

Accepted Answer

Please refer to the corresponding activity details provided by iQ Kingston when you make a reservation, and then please accept the corresponding details with the apartment.

Question 13

Should I pay as much as iQ Kingston needs to pay?

Accepted Answer

Please decide how much to pay based on your payment method, but please make sure that the amount of your rent is consistent with the amount required by the apartment. For example, if you use an international bank remittance, the intermediary bank will charge part of the handling fee, so in this case, please ensure that the amount paid is the payable rent + handling fee, and ensure that the full amount arrives to avoid arrears.

Question 14

Do I pay as much as the contract calls for?

Accepted Answer

It is important to make sure that your rent matches the amount the apartment requires. For example, if you use an international bank remittance, the intermediary bank will charge part of the handling fee, so in this case, please ensure that the amount paid is the payable rent + handling fee, and ensure that the full amount arrives to avoid arrears.

Question 15

Is Kingston iQ student accommodation, Kingston, safe?

Accepted Answer

Absolutely. iQ Kingston is equipped with CCTV surveillance, gate and elevator access control, and 24-hour security systems to ensure students&#x27; safety. Meanwhile, it is built in Kingston upon Thames, a safe and bustling area.

Question 16

Does Kingston iQ student accommodation, Kingston, provide bedding?

Accepted Answer

Not available, please bring your own sheets, quilts, pillows, towels, etc. when you check in, or you can choose to buy them locally when you arrive, or participate in the corresponding activities of uhomes to get them

Question 17

Does iQ Kingston provide a cleaning service?

Accepted Answer

Your own room needs to be cleaned and kept clean. The apartment is responsible for the hygiene of common areas such as social spaces, reception, laundry etc.

Question 18

Can I have pets in Kingston iQ student accommodation, Kingston?

Accepted Answer

Sorry, pets are not allowed in iQ Kingston. If you want to live with them, Yoho Kingston City 3b2b and YOHO Kingston Addison Gardens 2b2b are more suitable choices.

Question 19

Can I smoke in Kingston iQ student accommodation, Kingston?

Accepted Answer

No, iQ Kingston is non-smoking. Smoking is only allowed in designated areas outside. By the way, do not smoke near the windows of other rooms, as the smell of smoke may waft into other rooms.

Question 20

Can I book an apartment under the age of 18?

Accepted Answer

All students staying in student accommodation in England and Wales are also able to book if they are 18 years of age or over at the time of move-in. Consult your dedicated consultant for details.

Question 21

What if I have a maintenance problem?

Accepted Answer

Maintenance registration can be done at any time by logging into the online maintenance portal in the apartment account. Or you can go to the apartment front desk for help.

Question 22

What items are prohibited?

Accepted Answer

There is a list of prohibited items in your accommodation booklet. For fire safety reasons, prohibited items include candles, oil burners, gas appliances and heaters. Please refer to the full list attached below. If you have questions about whether other items can be brought in, please consult the apartment management team before moving in.

Question 23

Do you allow friends to stay in iQ Kingston?

Accepted Answer

You can occasionally invite friends to stay, but please respect roommates and let the apartment service team know. In addition, you are also responsible for the actions of the visitors you bring into iQ Apartments.

Question 24

Is there a set closing time for iQ Kingston at night?

Accepted Answer

There is no rule, it is up to you to decide when to return to iQ Kingston. If returning late at night, please respect other people and keep your voice to a minimum.

Question 25

Does iQ Kingston have laundry facilities?

Accepted Answer

Yes, iQ Kingston has laundry rooms that are serviced and sanitized by the independent supplier Circuit Laundry.

Question 26

Is food provided in iQ Kingston?

Accepted Answer

iQ Kingston does not have restaurants or canteens, but offers vending machines where you can buy chocolates, chips, drinks, ice cream, and other snacks.

Question 27

Is there internet in iQ Kingston?

Accepted Answer

Yes, iQ Kingston has WiFi installed and can be used in all rooms at no extra cost. The service is provided by our network partner ASK4. In case of any problems with internet connection, their contact details can be found in the property brochure received upon check-in

Question 28

Can I pay my rent for iQ Kingston in instalments?

Accepted Answer

Yes, with an international or local guarantor, you can pay the rent for iQ Kingston, London, in 4 instalments.

Question 29

Can group reservations be made?

Accepted Answer

Can. If you want to book with friends, you can visit our booking portal and choose the rooms you want to book in the same apartment. Alternatively, you can contact our apartment management team, they are all happy to help you.

Question 30

How do I cancel my reservation?

Accepted Answer

Reservations can be canceled until July 31 of the same year the resident moves in. Booking fees are non-refundable.

Question 31

How can I meet other people living in iQ Kingston, London?

Accepted Answer

You can meet other students and make new friends in communal spaces at iQ Kingston, London, like the games area, gym, and communal lounge. Meanwhile, joining the regular social events held by the accommodation is also a great way to make friends.

Question 32

How to collect mail/express?

Accepted Answer

Mail will be delivered to the mailbox in the apartment. Larger mail or mail that requires a signature will be left at the reception. If the reception receives your email, you will be notified, please go to pick it up in time.

Question 33

If living in a shared apartment, can I choose a roommate?

Accepted Answer

When choosing a room, you can check the gender of other tenants who have booked the apartment, and if you have a roommate you want to share, your exclusive consultant will help you coordinate.

Question 34

What if I can&#x27;t pay my rent?

Accepted Answer

If you experience financial difficulties, please contact the apartment responsible for your stay as soon as possible.

Question 35

I only have a con offer, can I book an iQ apartment?

Accepted Answer

Yes, if you do not meet the grade requirements of the universities you have applied to, then your booking fee will be fully refunded. When applying for a refund, you need to provide a confirmation letter from the university to withdraw the offer - please provide it within 72 hours after receiving the official confirmation letter. Please note that this is the only case where the booking fee, or deposit (in Scotland only) is refundable.

Question 36

Can I store items during the holidays?

Accepted Answer

If you continue to live in the next year, you can discuss storage with the apartment.

Question 37

Can I choose a specific room in the apartment?

Accepted Answer

Of course, you can communicate with the consultant when booking and choose a room you like best.

Question 38

Can I bring a TV to iQ Kingston?

Accepted Answer

If you want to bring a TV, please check if there is a TV connection in your room, but do not bring a TV larger than 21 inches. It is not allowed to hang the TV on the wall, so please make sure your TV can be installed independently.

Question 39

Can I bring my bicycle to iQ Kingston?

Accepted Answer

Yes, most iQ apartments have secure bicycle storage which is free to use. But you need to register your bike with the management team of the apartment when you check in.

Question 40

Can I come with my own car?

Accepted Answer

Some of our apartments offer a limited number of parking spaces, some of which are disabled parking spaces. However, the apartment is very close to the school and various facilities, so there is no special need to drive. If you do need to arrange a parking space, please contact the management team of your apartment as soon as possible so that it can be reserved for you (as parking spaces are in high demand).

Question 41

Can I move out of the apartment early?

Accepted Answer

You can move out at any time, but the tenancy agreement with iQ is for a fixed term and you will still be required to pay the full rent until the contract expires. In special cases, the operation manager has the right to allow the guest to terminate the contract in advance.

Question 42

Can I check in earlier?

Accepted Answer

Yes, we can try our best to arrange early check-in for you in most cases. Please contact the iQ Apartments management team directly and they will be in charge of making arrangements for you.

Question 43

Can I change rooms?

Accepted Answer

After check-in, the room can be changed if the situation permits. However, switching rooms will incur additional costs. Make sure the room you want is available, and then apply to the manager of your apartment.

Question 44

Do I need to clean my room when I move out of the apartment?

Accepted Answer

Yes, please make sure the room is clean when you move out, otherwise there will be a cleaning fee.

iQ Kingston, London

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Basic Info

Room Types at iQ Kingston

En-suite Rooms

Studio Rooms

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Attractions

Transport & Connectivity

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Why Choose iQ Kingston?

House Rules

iQ Kingston FAQs

Where is iQ Kingston​ located in London?

What on-site facilities are available at Kingston iQ Student Accommodation, Kingston​?

How far is iQ Kingston from Kingston University?

Where is iQ Kingston​ located in London?

What on-site facilities are available at Kingston iQ Student Accommodation, Kingston​?

How far is iQ Kingston from Kingston University?

What are the best restaurants near Kingston iQ student accommodation, Kingston?

Is Kingston iQ student accommodation, Kingston, only for students?

Where is the nearest public transport to iQ Kingston?

Are there any social events organized by iQ Kingston?

When is the due date for rent payment?

How do I pay rent for iQ Kingston?

When I make a reservation, is the Booking Fee paid a deposit? How to refund?

When I make a reservation, is the Booking Fee paid a deposit? How to refund?

I have a special discount for iQ Kingston when I make a reservation. How can I redeem it?

Should I pay as much as iQ Kingston needs to pay?

Do I pay as much as the contract calls for?

Is Kingston iQ student accommodation, Kingston, safe?

Does Kingston iQ student accommodation, Kingston, provide bedding?

Does iQ Kingston provide a cleaning service?

Can I have pets in Kingston iQ student accommodation, Kingston?

Can I smoke in Kingston iQ student accommodation, Kingston?

Can I book an apartment under the age of 18?

What if I have a maintenance problem?

What items are prohibited?

Do you allow friends to stay in iQ Kingston?

Is there a set closing time for iQ Kingston at night?

Does iQ Kingston have laundry facilities?

Is food provided in iQ Kingston?

Is there internet in iQ Kingston?

Can I pay my rent for iQ Kingston in instalments?

Can group reservations be made?

How do I cancel my reservation?

How can I meet other people living in iQ Kingston, London?

How to collect mail/express?

If living in a shared apartment, can I choose a roommate?

What if I can't pay my rent?

I only have a con offer, can I book an iQ apartment?

Can I store items during the holidays?

Can I choose a specific room in the apartment?

Can I bring a TV to iQ Kingston?

Can I bring my bicycle to iQ Kingston?

Can I come with my own car?

Can I move out of the apartment early?

Can I check in earlier?

Can I change rooms?

Do I need to clean my room when I move out of the apartment?

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Where is iQ Kingston located in London?

What on-site facilities are available at Kingston iQ Student Accommodation, Kingston?

Where is iQ Kingston located in London?

What on-site facilities are available at Kingston iQ Student Accommodation, Kingston?